user
MasterGrade IT
18 Lower Burg St, Cape Town City Centre, Cape Town, 8001, South Africa
Appearance

Comments
Sh
Review №1

Very disappointed with these guys. When I showed interest in an IT course, they made sure to contact me frequently, I was amazed by their hospitality. That didnt last long, fastward about a month or six weeks into the course, this stopped.The course content is just prerecorded, the guy in the video had a slightly strong accent and really not captivating at all, definitely not worth the value. They have better course content on YouTube, when I completed the course, I just received a PDF certificate, I asked about vacancies, I got an email on June 3rd, just to let me know, that there are no updates regarding vacancies and that was it, no follow up, no check in, nothing.This was one of the cheapest institutions, I found and thought I came across something great, after reading their wonderful reviews. Cheaper isnt always best.

fa
Review №2

Dear Master Grade ITAs a satisfied customer/client I would like to share my experience whilst signing up for an online short course at the Institution. Mr Ismail attended to my application process which was effective and efficient from the start of the proposal until the finalization of the Application. I have great confidence that I will receive value for my money as the Institution is a highly recognized institution / internationally as well, and well established in the service industry. The service standards of the Institution are of quality as the service delivery is outstanding based on my experience there were no delay or waiting period with my application process, the executive support team member have excellent people skills with a customer centric approach as well as dedicated to accommodate the customers/clients needs with an excellent price rate one that accommodates all. In my view I would recommend the above mentioned institution to anyone that wish to upgrade their skills. As an Administrative Officer (Operations Manager ) with two Qualifications One National Diploma and one Bachelors Degree, I see the need to continuously upgrading your skills as their are always new systems being introduced in the Industries.

Me
Review №3

My experience has been great so far at Master grade IT. The staff are always helpfull and theres a Good vibe within the establishment. Mishka brings positive energy everyday and shes always there to help. Everybody is Awesome there

Mi
Review №4

Valuable experience - Informative and time efficient - High quality support

Gc
Review №5

Attended CND with Salem. The course is very informative and provides good practical exposure. There were a few challenges with network connectivity meaning its better for classroom based learning.The instructor was patient and explained all the labs clearly. He was also willing to assist us after class. Im happy withe the knowledge i gained.

Li
Review №6

The course experience was amazing, very informative, easy to follow, with backup all the way if you need it, or have a laps of memory... Instructor was excellent and i would do follow up course if possible.

We
Review №7

Im studying through Master Grade IT and Ive the most wonderful experience since Ive started studying through them in 2008. Amanda is the most wonderful person and she goes the extra mile for her students. I have no complaints. If I need something to be done Amanda is the person that makes things happen. Thanks a lot and Ill refer many more students to study through this company.

Br
Review №8

I would like to thank Amanda Brown for her invaluable support she has provided to me during my studies. When I began with my studies, I had very little idea how to go about it. The information and advice she gave made all the difference in helping me to focus on my studies. Her attention to detail, great communication skills made the experience even better than I expected. I wont hesitate to bring future clients to MasterGrade IT.

Le
Review №9

The experience at mastergrade it was exceptional. very informative and professional. Will definitely be returning in the future.very happy and impressed. great value for money.

Su
Review №10

For the 3 Networking Certifications that I have used MasterGrade IT to achieve, I have had no problems with payments, registrations and delivery of the course material.Amanda Brown has always been courteous and helpful. She always responds quickly and professionally.

La
Review №11

Thank you to Keegan, the Intermediate to Advance Excel Course Instructor as well as the MastergradeIT Team for a job well done. I found the lessons informative and challenging. Once again Thank you!!!

Ba
Review №12

The course was great, the instructor is knowledgeable. The improvement should be on preparing the students on setting up the lab environment. Not everyone is equipped to work on Virtual machines and it takes time to install and get used to the environment. The instructor expected everyone to know about virtualization which took valuable time when setting up the labs.

Ta
Review №13

Did my CND course at MaterGrade IT, as always they provide the best hands on skills. My instructor was Salem, brilliant tutor, my role model. Thank you very much MGIT to give me this opportunity to further my IT skills and gain extra knowledge. Thank you to Nolan Dunn he is my account executive, a great guy, managed my bookings and always there to help.Thank you MasterGrade IT

Mz
Review №14

I really enjoyed the CISM course. It was well planned, easy for me to follow. The work load was just enough, so I could finish everything with enough time, learn about the topics and not feel over loaded and rushed. Thank you MasterGrade IT and also Thank to the Trainer with wise knowledge about the course.

Si
Review №15

I can say the institution is very excellent in making sure the student understands the course and continuous preparation for tests is done, to help us the students. Plus it is flexible to fit your schedule.

Na
Review №16

Im completing my MCSD through MasterGrade IT - and never have I met such a brilliant bunch of people. The staff, the trainers and training material has all been exceptional. Special thank you to Amanda Brown for arranging everything and ensuring I get sufficient help to fit my schedule. - And big thank you to Richard Gomo, my trainer for helping me understand the content.

Br
Review №17

Amanda has been so helpful every step of the way. Always responds quickly and professionally.Great value on the course materials and exam vouchers.

mt
Review №18

The course was insightful and very engaging. I am confident with attempting all the practical alone. And all thanks to Salem our instructor for his expertise and patience to empower ..Keep it up brother!

St
Review №19

Amanda has been very helpful all the way from the beginning till my last exam in year 2020. I am very thankful and appreciate her great work!

Ar
Review №20

I attended one of their online courses by Nqobani. They are amazing.Nqobani was very helpful, engaging, passionate and provided a lot of insight. Amanda Brown, the account manager was very proactive, well organized and responsive. I highly recommend them

Mo
Review №21

The training was great and the trainer was knowledgeable. What I can recommend is that the trainer must not too ambitious and wait for slow learners. Otherwise he is good.

Mi
Review №22

Absolutely fantastic customer service! Thank you Yolandie for all your help!

Mp
Review №23

I attended a CEH and CHFI course with MasterGrade IT and the tutor was very informed and had great deal of knowledge with the subject matter. I will be furthering my studies with MasterGrade IT as they are understand and patient with all the students.

St
Review №24

Best Ethical Teachings and knowledge.Thanks for the CEH CHFI classes.... I had the best class ever.. Big Ups Instructor Nqobanin

Jo
Review №25

Practical and informative course. Definitely gave me lots of tools to code using VBA in Excel. Thanks to Keegan for a great course.

Ni
Review №26

I have studied with Mastergrade IT and it was the most wonderfull experience, and I will recommend Mastergrade IT to everyone.Thank you so much to, Amanda Brown that has always been courteous and helpful. She always responds quickly and professionally.

Th
Review №27

Well, i started of doing CEH with MasterGrade IT- because of the excellent service they gave i went on to do more. So i did CHFI and CISSP, the excellent learning environment they provide and professional qualified instructors is outstanding, i can attest that from where i am now in my career because i took a step to do all those courses with them. My account Manager Amanda Brown ensured that all the necessary arrangements were in place so shout out to her!!!

Th
Review №28

I found the PowerBI Course insightful and it was great that we could work at a pace that suited my skillset and knowledge. I thoroughly enjoyed it and Richard was a pleasure to work with. He is knowledgeable and very patient! I will most definitely be booking other IT courses through MGIT.

Na
Review №29

Taking part on the course added more information on top of the basic knowledge I had. The instructor was clear and easy to follow. I will be using the knowledge gained moving forward. Thank you Richard Gomo.

Ma
Review №30

The course I attended was insightful and well delivered by Nqobani, he opened the platform for questions, was hands-on with the practical, went into detail with each module covered assisting you along the way if you get lost. I enjoyed this course!!!

Tr
Review №31

Thank you so much for all the time and effort put in to make my course accessible, Amanda has gone above and beyond what was required. I look forward to the course that I`ll be attending.

Mo
Review №32

The course was great well, presented happy to have such great lecture who was determine and go extra mile for his student.i will gladly recommend anyone to enroll with master grade IT.

Ch
Review №33

Very helpful with building your career, @Amanda Brown is really professional and very helpful. Recommend contacting @Amanda Brown for any career advice amd study methods.

Mi
Review №34

A team of highly competent I.T teachers making coding accessible to even complete novices.@ Keegan Rawlins for the win! On time, On point, Thank you!

Ra
Review №35

Very professional institution. Good for both theory and practical experiences.One on one done was perfect and allowed detail work.

Ju
Review №36

Nice quiet place to study

Ad
Review №37

I had an online course at MasterGrade IT. Due to the South African Airway strike, I wasnt able to travel to SA to take the course, promptly the school found a solution proposing online lessons, which was a great solution. I felt in the classroom while taking the online course but in the comfort of my house plus I was helping the environment. In these days of confinement, the online live stream course is a great option without lossing quality in the contects. MasterGrade IT can propose that and I do recommend it 100%, I had a great experience, the teacher is highly qualified and extremely professional.

La
Review №38

Great course! Thank you Keegan for your respect & patience.

sa
Review №39

I thoroughly enjoyed this course by MasterGrade IT. It definitely refreshed a lot of old knowledge on Excel and expanded on it too. The facilitator kept the class enlivened with interesting stories and I was certainly engaged throughout.

Bl
Review №40

I enjoyed studying the intermediate and advanced Excel course through MasterGrade IT. I found the lecture super clear and easy to follow. I will highly recommend their classes to anyone wanting to improve on their skills!

Ch
Review №41

As a person who does not have an IT background at all, i found MasterGrade IT to be the best place to start my career into the IT field. The MyChoice campus sessions are very helpful as i am introduced to new things which are fundamental to my career through virtual learning. Salem and his team of instructors then simplify the content to the level that i understand.We also get involved in discussions and practicals which help us understand better, the things we do during the campus sessions and have a first hand experience of it.My AE, Morgan also checks in with me from time to time to check my progress and also if i need help with anything as well as the reception team.

Az
Review №42

I would recommend anybody to study at MasterGrade IT. Their consultants and course facilitators genuinely care about what’s best for the student and their students achieving success. Friendly people, from management to admin and cleaning staff.Receptionist was always helpful and Lunch provided with my course was a welcomed bonus to top off the awesome company - from when you walk in till when you visit after the course its like you know each other forever and a day - its a real pity i could not hang out with some ppl more often :-)will be returning to write Further Exams and doing Further SQL courses and Microsoft Access Courses where possible

Al
Review №43

Great and Friendly staff .phenomenal experience and learning

Ju
Review №44

I never had the change to study at MasterGrade but what i have heard and see on Facebook they get good result from their students. I have a few ex colleagues that study with Mastergrade and all them advise me if i want to do short ccourse with MasterGrade. Course is affordable and the lectures are willing ti help and the same with all online staff. This is what i can promise is that MasterGrade will be my choice of learn to enhance my IT career MasterGrade keep up the good work.

Ri
Review №45

Dear HavonI really enjoyed your course, You are at the right place in your life. Teaching others. If only I had teachers like you at school.I have never experienced such a lovely presented, down to earth, straight to the point.

Si
Review №46

Completed my CEH training last week. I was a bit skeptical regarding the whole online training but, it work out very well, we had an awesome instructor Mr Nqobani Nkala. I also received a great service from the account executive manager who was assisting me, Mr Morgan Thaver, great guy 👌

sa
Review №47

I recommend MasterGradeIT to any beginners

Li
Review №48

What a wonderful company. Best service Ive received in a while. The trainer Jean-Leigh was so helpful and patient with the ladies taking part in the training. We had a wonderful time and best of all is the training took place at our premises. Thank you Master Grade IT!

Mi
Review №49

I highly recommend MasterGrade IT to anyone wanting to study the Information Technology Sector. They are extremely helpful and passionate about the IT industry. Highly recommended. Well Done Guys! Definitely coming back.

ma
Review №50

The practical was very excellent and the instructor was quite explicit with the explanations and response to the questions. Thank you very much Salem

Ma
Review №51

MasterGradeIT offers the best training environment. Many thanks to Leandri who welcomed me to the MasterGradeIT family,she gave me advise before i started with my Cyber Security course. Leandri assisted and supported me throughout my e learning journey, whenever i had questions she was always there to assist.I highly recommend MasterGradeIT to anyone who wants to pursue a career in IT all because of their professionalism and superb customer service

Ch
Review №52

I have had the pleasure of learning from very skilled individuals while studying at Master Grade IT. The facilitators are knowledgeable enough to explain in detail to help you understand. The support staff was nothing, but a pleasure to deal with, very accommodating when booking a slot, as well as understanding if you cannot attend. Amanda, the representative that signed me up for my courses was very helpful and professional in helping me select my courses. I advised her what my budget was and she tailored my course. Im currently employed as a systems administrator, Master Grade IT is part of the building blocks that got me where I am today, also my current manager also studied there, so that was a plus as he also agrees that MasterGrade IT adds value to your personal growth as a IT professional. I would definitely recommend MasterGrade IT for any individual wanting to Study towards a certification in the IT field or for those already in the field wanting to advance their career.

We
Review №53

Studying a new subject requires patience, hard work and dedication. The Trojan horse however, is when you struggle and simply cannot fathom the structure or intricacies of this subject. This is where the excellent tutors and staff at MasterGrade IT come into play. They will go out of their way to help you grasp the new concepts and equip you with the knowledge required to master the material. The booking procedure and the sessions spent in one of their professional labs have been an absolute pleasure. If anyone is interested in studying towards an IT goal, MasterGrade IT is the the definition of proficiency and professionalism you will require to boost your learning experience or career.

Zw
Review №54

Leandri asisted in choosing the right course to get a skills in my new career .. gosh the first week i wanted to quit cause it was And stil overwhelming but she was very supportive till now as I am still continue...the class room coordinator he was very supportive.patient and fair ..thank u blessing James

TZ
Review №55

Overwhelmed by the reception, loving staff, tutors well informed and deliver to their best ability. First impression last longer! You will be missed for all the goodies you applied during my stay in MasterGradeIT. You are the best, I will turn to be your ambassador in my country spreading your good work. Keep it UP!

Na
Review №56

I would recommend anybody to study at MasterGrade IT. Their consultants and course facilitators genuinely care about what’s best for the customer and the student achieving success. This led me to achieving my CompTIA A+ and Network+ certifications with their guidance and support. Friendly people, from management to admin and cleaning staff. - Bradley S. Lewis

De
Review №57

I enjoyed being able to learn at my own pace and was pleasantly surprised by the professionalism, patience, understanding & helpfulness of my trainer. I would definitely recommend MasterGrade IT to anyone whom is wanting to learn computer skills whether it be a beginner or an already skilled person. I also can highly recommend my consultant Tamuka whom showed professionalism in every aspect whilst dealing with me. Thank you MasterGrade for enabling me to learn new things.

Re
Review №58

I recently did my CompTIA A+ course had Salem as my Instuctor.. we touched on networking in the coarse and here i am 2 days later starting with my CompTIA Net+Great vibe.Great staff.Just all around good experience.

ru
Review №59

A superb experience! Master Grade IT is an outstanding company. I gained a great deal of knowledge in a limited amount of time. I would definitely recommend them anytime!

Jo
Review №60

Its making me more confident than I was before about NetworkThank you Salem

Te
Review №61

Really good learning environment. A must for any IT candidate or professional. With a wide variety of IT courses offered and the smart and savvy Lecturers, MasterGrade really makes you understand the concepts taught and assists in pushing the IT boundaries to reach tomorrow, today.

An
Review №62

The practical was most valuable and informative. Well done Salem

jd
Review №63

Best place for one to start a career and keep pushing for more ISACA certificate. Best educator I have ever had and he takes time to explain each and every query that one might have. Havon August keep up the good work and always push for more. You are one of the best educators I have ever come across.

En
Review №64

I am happy about how the ethical hacking course was presented. It was more technical and exciting.

To
Review №65

It was a nice experience learning about security. The facilitators was excellence and I can recommend to anyone interested in security to take up the course.

Ma
Review №66

With so many institutes to study at part time, What makes a company or individual return to the same place year after year. So here is my story : In business it is a well known fact that people do not leave companies, they leave those who manage them poorly. At this institution I have build that relationship with Amanda who has an extra ordinary personality to the extend where I send my staff and do my courses yearly. Point to proof is that prior to MasterGrade, the institute was knows as New Horizons, yet I returned because of Amanda. Also my job is extremely demanding and I cannot always make it to attend classes. What Mastergrade offers is an Unique Method of flexibility where even though classes was skipped, provision is made to catch up through its video based lectured classes. Now this is perfect for someone who cannot always attend class. My Loyalty is with them always.

Mo
Review №67

MasterGrade IT is an outstanding IT Institution when it comes to training IT Professionals. Their training method is very good and always be and patient with their trainees in terms of imparting the knowledge. One among them is Glodi who is always ready to come to your aid when the need arise. Keep it up and hope to come again for another training.

Al
Review №68

I highly recommend Mastergrade IT, beautiful facilities, good instructors.

Ge
Review №69

MasterGrade IT has and is continuing to deliver excellent service. So far, they have allowed me to acquire my Comptia A+ and N+ without failing a single time. This is obviously due to the assistance they provide with regards to studies and test preparation. I feel confident studying through them and so should you.

Bu
Review №70

Leandri assisted me in choosing the right course to get the skill I needed to advance my career and she was absolutely supportive from the first class till after I was done. The class coordinators were also informative and supportive.

Oi
Review №71

Very professional in IT field all I needed I found here, and what you need is here too, I recommend, very good place to learn and update your skills, and the people here are very friendly and helpful MasterGrade IT for sure... come and meet Leandri she is very professional and will get you in the right course and with a high knowledge in what is more important and profitable for you...come, talk, see and work .. I am telling you MasterGrade for Sure

Go
Review №72

If you looking to further your IT knowledge this is the place to be. Not only do they educate you but help you on your way to the IT job market as much as they can. I consider this crew as family from the cleaner to the owner. Love this place

As
Review №73

MasterGrade IT is an excellent institution. I came all the way from Namibia to certify my CISA certification. Thanks to Nolan (sales executive) for making sure I attended my classes as scheduled and Havon my trainer. Havon is brilliant and well equipped with the CISA content and exams preps. Many thanks MasterGrade IT for me being part of your revolution.

Br
Review №74

I would just like to thank a trainer at MasterGrade IT by the name of Madina. She has been a great help with helping me to achieve my A+. Once I have it, I will definitely come back for more! I also want to thank MasterGrade IT as a whole as well. Absolutely great service and please do keep it up. Thank you! I can only rate you as 5 stars but if I could rate more, I would give a rating of 100 stars.

Ni
Review №75

Havon...thumbs up my Man...Master grade IT you have a winning recipe with him in the kitchen...Best facilitation and Team Building i have ever had hands down.I cannot wait for our next one to happen in January again,Just to kick off the Year with your Positivism Havon.Thank You again

Sa
Review №76

Did my CEH - ILT course here and the material, the learning outcomes and our trainer Nqobani has changed me for the better. 5 stars all the way.Thank you!

Ch
Review №77

The course was very helpful though the time was limited, the information was a lot and needed more time to go through them.

Ay
Review №78

The training was fruitful and I gained a lot from the training. I can recommend others to attend the training.

Ik
Review №79

We sent one of our people to attend the following sessions: N+, Server+, Security+ and has come back with so much energy and drive. As Company are very excited with this development. We would also like to thank Siphokazi for the attention she gave our resource. Looking forward to sending more of our people.

Re
Review №80

The training instructor was great and the training its was excellent. i will recommend to the others.

Pa
Review №81

The Communication Fundamentals Course that Havon did at our company was the best i had in Ages...and im old...he made me laugh but also got me to understand and remember what true Customer service is all about...In truth...the Best thing since Sliced Cheese...Keep it Up...

Ro
Review №82

Thank you for the N+ practical salemit opened my mind

Si
Review №83

What an awesome morning stressed about my exam but friendly welcoming greeting by Misqah making me feel at home so a refreshing start. Highly welcomed experience, as the staff walking in giving a friendly greet. Thanks Mark

Wi
Review №84

MasterGradeIT Computer & IT TRAINING Institution is an outstanding IT Institution especially in terms of training IT Professionals and Non IT Personnel. Their training method is very good and Knowledgeable, they are patient with their trainees in terms of imparting the knowledge. One among them is Glodi who is always ready to come to your aid when the need arise. i most say thanks to him for guiding me through this process. Keep it up and hope to come next time for another course training in shorter period of time.

Zi
Review №85

This is the best IT training place I have ever been. Friendly environment, staff and trainers make you feel at home and always ready to assist. I will definitely recommend MastergradeIT to my colleagues and friends.

Th
Review №86

Very educational and good knowledge from the instructor

Bo
Review №87

Ethical Hacking course from MasterGrade IT is the way to go, thank you Nqobani Nkala for being the best instructor for such an amazing course.

Ja
Review №88

Thanks for the informative N+ practical workshop, Thanks Salem.

Ch
Review №89

My experience was both good and bad.Starting with the bad. Im not very impressed with the consultant who took my booking.a) I expected an instructor led course and ended up with video learning. If i knew it was video learning, i would not have selected 5 full days for the course. (Monday to Friday, 08:00 - 16:30)b) The time booked was not enough for what i had to learn.c) Monday to Thursday i found the venue too hot.On the good side, the staff is friendly. Overall its a very relaxed environment.

sy
Review №90

On the first day in MasterGrade IT , i was all over the show the place with my programming i had no idea where i stood in the world of programming, i jumped from python to C# and then Javascript to java. I was completely all over the place , But once i reached mastergrade i recieved all the help i needed to accomplish my initial goal , to become a better program developer in C# and python. Thanks to MasterGrade i am getting one step closer to my goal...Sifiso

Ch
Review №91

The classes require plenty of concentration and discipline but are very educational. The instructors are also extremely helpful and are never hesitant to assist where they can.Overall, a great learning experience.

Ch
Review №92

Absolutely wonderful service and advise from Mastergrade IT consultant Mizqah. Thank you for being so patient with me, through all my 1 million questions. I was so unsure as to where to start, as I am embarking a totally new path. I know nothing about IT, but you were brilliant in the advise you gave me and also your encouragement to just believe in myself. Thank you!

We
Review №93

Have had the privilege of learning at the institution and I can safely say that everyone was really professional. I enjoyed the guidance of Amanda who values students and makes sure they fine all the time in terms of their learning.

De
Review №94

Thank you To Mastergrade.Through your training and Teambuilding i have truly learned Alot.It is defnitly usefull in my current job.Our facilitator Hvon truly did an outstanding job.

De
Review №95

I have done the SQL Server 2012 course and I am very satisfied with MasterGrade IT and how the whole process was handled. I would definitely be coming back to study further course and would recommend it to anyone. Thank you very much.

Ab
Review №96

A really nice place to study

To
Review №97

CEHThe course was great. Nqobani Nkala made the course to be very interesting.

Ca
Review №98

Excellent overview of the subject matter in two days. Very informative. Good exercises given during course. Very detailed and interactive training. Presenters insight on the topic and knowledge was great, really knows his material. I appreciate that it was informative and the way the presenter could bring in humour to make a dry topic interesting, easy and understandable to follow. I could tell he has a passion for what he does, and has a great way of communicating it to others. Would definitely recommend the course to any one. Interesting part is putting it into practice. #MasterGradeIT #Gabriel Verhoef

Jo
Review №99

I liked to be here, it was a fantastic experience the interaction with the staff seems like i was in here before.The training was fine too, but little thing is regarding to lab sessions was few. In general was good experience.

Ch
Review №100

MasterGrade IT has been a trusted service provider for our Business for many years. They cater for all levels of staff, from Agents to Executive level and always meets our expectations. Their staff are exceptional and always willing to assist and accommodate us should any of our staff members require Training. I would definitely recommend Master grade especially for Excel and SQL Training.

Information
2 Photos
100 Comments
4.8 Rating
  • Address:18 Lower Burg St, Cape Town City Centre, Cape Town, 8001, South Africa
  • Site:http://www.mastergradeit.co.za/
  • Phone:+27 21 419 3213
Categories
  • Computer training school
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • Online classes:Yes
  • On-site services:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Similar organizations