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Tokai Computers
299 Main Rd, Retreat, Cape Town, 7945, South Africa
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Comments
Lo
Review №1

Friendly and helpful service from both John in the shop and Alistair whom he recommended for a home consult. Both young men were patient with my ignorance about technical matters and extremely kind. Highly recommended.

Ur
Review №2

The guy was not helpful at all, infact it looked like he wanted to get me out of the shop. It was very disappointing, seen that the previous time I had been there thee service was so great. I actually drove all the way there but I felt what a waste of fuel and time to be treated like I was an inconvenience.

Ba
Review №3

Excellent. Friendly, competent and they have most everything you need.

Na
Review №4

My laptop had a number of issues that prevented it from starting up properly. These issues were resolved in one business day. The service was efficient, effective, and affordable.

Ra
Review №5

Lovely feeling and great value for money.

Al
Review №6

Reason for the 4 stars is that although they were extremely helpful, they could not definitively identify the issue. But it is running smoothly at the moment. Will go back as finances allow.

Jo
Review №7

Excellent service and advice

Sy
Review №8

Recommend Tokai Computors My tablet stopped working was told it was old by a friend. JJ Lourens at Tokai Computers was very helpful and patient. He fixed it for within a day and explained how to download etc It is working much better than it was. Thank you JJ

Ja
Review №9

Upgraded my laptop there, affordable prices and same day collection. Had an issue with a bluetooth connector, took it back and they swopped it out without question. Excellent servicec.

Tr
Review №10

Good service backed up by knowledgeable friendly staff and well priced.

Da
Review №11

Always helpful

Ga
Review №12

Very efficient and have always solved my problem

Gr
Review №13

Very helpful staff and good, quick, efficient service. What more do you need?AND the prices are not your shopping mall prices. Very reasonable pricing on their products.

Ry
Review №14

Very good place. Staff is very helpful

Ly
Review №15

Lots of expertise + quick + friendly service

An
Review №16

Thanks James for your professionalism and making such an effort to keep my old faithful operating.I appreciate the level of service and advice.

Xa
Review №17

Great service, fixed my computer in less than 30 minutes and gave me a lot of tips and advice. Definitely would recommend!

In
Review №18

I am very impressed by the good and helpful Service from both guys. High five to Zain who really took his time to explain everything so I understand what is going on, very professional and helpful, thank you

Cl
Review №19

Knowledgeable service...

El
Review №20

Very happy with the assistance I received today

Li
Review №21

So my MacBook Air was damaged by water and I was told by the iStore and Digicape that it could not be fixed , basically I should throw away the laptop ( which is four months old and cost 16k!). Zane at Tokai Computers is amazing , he not only fixed that Mac but explained thoroughly to me what the problem was . I have gone from a written off laptop to a working one in a few days! I would highly recommend using Tokai Computers , very well priced and highly skilled , thanks guys !

Je
Review №22

Great shop, very professional, had a fantastic experience and would highly recommend for any computer related needs.

IH
Review №23

Good friendly service. Explained to me what I needed to know..

Ma
Review №24

Great service. They are very helpful and knowledgable.

Al
Review №25

My favourite local PC parts supplier when I need something quickly. They have good prices.

An
Review №26

Local tech

Do
Review №27

Cant go wrong here,super know how from staff and fast repairs,try them!!!

Je
Review №28

Tokai Computers talk a good game about their stunning customer service but in practice they disappoint at every turn. They promised to order a spare for me, I heard nothing. I called in again, received all the promises once again, heard nothing. This went on for 2 weeks, never even a call from them, although they promised to keep me informed. A total waste of time. I shall not be dealing with them again

Er
Review №29

Good service and expertise. Also good with follow up service

Ni
Review №30

Very helpful and friendly

Ch
Review №31

Capable little tech team, they service the personal & small business sectors.

Mi
Review №32

My Laptop would not start.Tokai Computers gave a quotation and repaired the lap top the day it was brought in.

Ub
Review №33

Best it support company in the country!

Gi
Review №34

V impressed with fast, efficient, polite and reasonably priced service, thanks James!

Ba
Review №35

Really poor... they act as if they are providing great service, but have no idea, dont get back to you. Sold me a useless solution. They wanted me to pay for a call out and expected me to collect and drop off the technician. I would stay away. They dont accept returns so I ended up wasting my money and going and buying another solution elsewhere.

In
Review №36

Excellent, fast service, thank you! Sorted out a problem on my laptop that other computer repair shops were unable to.

Da
Review №37

Well equipped computer store. Reasonable prices.

Pa
Review №38

....Good service, go out of their way to solve problems, could do with some comfortable seating whilst waiting!

Ga
Review №39

Tokai Computers were able to replace my laptop hardrive and re load windows but were unable to recover my crashed hard drive, but recommended a company offering this service, prompt and professional services received from Tokai Computers, I will recomend them anytime, I was helped by James.

Te
Review №40

Very helpful and sorted my problems out. Raymond is so special.

Ha
Review №41

Extremely helpful, very happy with the service.

Ka
Review №42

Very impressed with your service always thanks to James

Re
Review №43

Been waiting for 2 years for them to fix my Laptop like really no feed back no phone calls I had to send a email to ask whats happening in only to get no reply and still awaiting reply

Gr
Review №44

Quick efficient service and advice.

Ro
Review №45

Always have what I need

En
Review №46

Super helpful good prices

Cu
Review №47

JBL usb port repair:- once upon a time......... I contacted RK computer Cell phone shop Diep River, via email,to see if they could repair my jbl pulse bluetooth speaker. A prompt reply received directing me to Peter of Incredible Connection Blue Route. After a short pleasant conversation discribing my problem, Peter suggested that I contact Zane of Tokai computers, as he felt that he would be the best person who, would/could work magic. Well, he was not wrong... I arrived just after 9 30 am, Zaneproceeded to give me options. Well by 13:30 same day, my jbl was repaired to its original glory. The staff there are friendly and in my view, go beyond the call of duty. I will most definitely recommend Tokai computers again. 10/10

Th
Review №48

Terrible service...I took my Dell laptop in and they charged me R950. The problem isnt fixed and they wanted to charge me another R1099...and because they messed up they werent going to charge me labour. Funny thing when I took the laptop in...I told them all about the problems!!! Clearly those guys havent a clue what they doing. So now Im sitting with an even more messed up laptop than before I took it to them!! Completely disgusted by the so called service!!

Je
Review №49

Good service

Ra
Review №50

Excellent service and reasonable prices

Se
Review №51

These guys are super helpful

Le
Review №52

Very accommodating.

Pa
Review №53

Excellent efficient service.

Je
Review №54

Good customer service

Ma
Review №55

Helpful and well stocked.

ta
Review №56

Good

Ly
Review №57

Great shop, staff very helpful

Ah
Review №58

Service could improve somewhat

Ch
Review №59

Good, honest service.

Ma
Review №60

Very helping indeed

Ma
Review №61

Friendly staff, good advice

Fa
Review №62

Great service

Im
Review №63

I think that you were assisted by the wrong guy at Tokai computers you either dealt with Wade or James there is another guy there i only deal with him if and when you go there ask for Zain

Na
Review №64

Zain is fab.

Cl
Review №65

Happy with quality

Ju
Review №66

Small store but offers the services you need and the staff are friendly.

Li
Review №67

Excellent as usual

Da
Review №68

Great service

Ch
Review №69

Excellent service

Da
Review №70

Good service

Ky
Review №71

Service was sub par.

Sa
Review №72

Somewhat expensive

Ke
Review №73

Great service

Information
6 Photos
73 Comments
4.3 Rating
  • Address:299 Main Rd, Retreat, Cape Town, 7945, South Africa
  • Site:http://www.tokaicomputers.net/
  • Phone:+27 21 702 4400
Categories
  • Computer store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–1PM
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