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iRestore ( MacBook, iMac, iPhone, iPad Repairs - Cape Town )
50 Helderberg Close, Stonehurst Mountain Estate, Cape Town, 7945, South Africa
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Ia
Review №1

Irestore was a phenomenal experience. Brought my device in to have a battery replaced and the team did a sterling job. 100% recommended!! Good value, excellent turn around time and the friendliest staff

Ka
Review №2

IRestore replied quickly to my query, and replaced my iPhone screen in less than an hour. When there was still a problem beside the screen, they fetched the device from me, fixed and returned it - all in the same day. Incredible service, AND affordable!!

Mi
Review №3

They always fix things properly first time at surprisingly competitive prices. They are always our first choice when we have issues. Highly recommend them!

Pa
Review №4

Would not use any other service provider for our Apple purchases or repairs. iRestore has restored my faith in quality and professionalism

Ha
Review №5

I almost never write bad reviews, unless I really feel that I was cheated, so in this case I must say I did not drive away feeling warm and fuzzy. Not the friendliest place I have ever visited and also hell of a mission to get into the estate, even though I phoned before hand to let them know I was coming, I still had to wait about 15 minutes just to get in via the security gate. In their defence they did manage to fix my charging issue by cleaning my charge port (took +- 10 minutes), but for an exorbitant amount of R500. After phoning around, other shops will do this for R100 to R150, so sorry but this is a rip off.

Re
Review №6

Got the boss IPad repaired. He is very pleased with the job done. iRestore came highly recommended by everyone I asked and we were not disappointed.

So
Review №7

I have always been extremely happy with the service from iRestore. The quick response and technical help is fantastic. If I have something wrong with any of my Apple devices, they manage to sort out it very quickly. I highly recommend this company.

Yu
Review №8

Fantastic service. Replaced crack screen on my iPad Mini. 2 weeks after repair, I cracked the screen again.. Utter heartbreak. I gave them a call and they were kind enough, and I might add in no way obligated, to replace my screen again with no charge. Thanks so much guys.

Ja
Review №9

Absolutely great service every time. Would definitely recommend

Ch
Review №10

Went to the IRestore looking for an iphone 6s. The staff was extremely rude and unwilling to help me in anyway. The service was poor, and unacceptable. Was asked to pay above average market price for a second hand iphone 6s, the phone had a broken camera, broken screen, and was badly scratched. If you are looking for a helping friendly business to help with your needs I would not recommend going to this business. I am writing this because I was honestly sadden by my experience, no customer should be treated disrespectfully and like an animal.

Mi
Review №11

I have had excellent fast service from IRestore, I brought my sisters 2015 iMac in for an SSD upgrade and they had it ready to go in less than 24 hours.

Ja
Review №12

So grateful for immediate and professional help. Thank you

Be
Review №13

I am so glad that a friend recommended iRestore. I had no joy with the iStore, but iRestore came to the rescue. They fixed two of my laptops at a fraction of the cost, one of which was supposedly so bad that it was deemed irreparable. Their service was also excellent. On both occasions they stayed at the office for a little bit longer to wait for me to fetch it after work - on a Saturday. They were in constant contact with me about progress and answered all my questions. A big thank you to Steph and Cameron.

Ro
Review №14

Would give it 0 stars if I could. Word of warning, if you like your money and your Apple product, dont take it to I-Restore. I dont normally give reviews but here is my community service. After we sent in our Imac with a hard drive issue, it came back with a burnt out power supply and broken screen. Ive heard other similar reports too.

Ma
Review №15

Im happy to change my review today because the guys went out of their way to make good for the problem that arises after their last job.It was very professional and I believe it was an honest mistake and not a reflection of their general work ethic and stakeholder relations management.If you have a problem with your Mac heres a place that is quick and I guess in general reliable with high work standards.Thank you guys, I appreciate the understanding and specially helping so fast and efficient.

Br
Review №16

Brilliant service repairing my iphone battery and screen - very quick service at good prices. Thanks!

Al
Review №17

I was very impressed by the friendly and efficient service i received! Thanks iRestore for helping me replace my charger and avoid a massive crisis at work! 😁

Of
Review №18

IRestore did a great job restoring my ancient MacPro while others couldnt. They spent far more time on machine than invoiced. Thanks iRestore for a great all round service!

Li
Review №19

Highly recommend iRestore. My go to place when my MacBook needs attention. Craig is efficient and doest overcharge or charge for what isnt necessary. Best place to go to.

Ro
Review №20

Best service and prices to be found anywhere in Cape Town for apple repairs. These guys are helpful, attentive, and they get the job done well. I really recommend them

Da
Review №21

Highly recommend Craig and his team. Excellent services at affordable fees

De
Review №22

They fixed an iPhone 5 quickly and restored it for R650. Very efficient.

Is
Review №23

Impressive Apple repair centre, very professional, friendly, highly knowledgeable and super-fast turnaround. Excellent job replacing my MacBook keyboard and fixing a faulty USB port all within the same day.I highly recommend iRestore to anyone who wants fast, friendly, top-quality and professional repair services!

Na
Review №24

I have been using iRestore for a number of years for my iPhone and Laptop repairs/updates, always do an excellent job and woukd highly reccomend these guys to anyone with apple productsNathan Williams

Co
Review №25

A few years ago I came across Steph from iRestore and took my keyboard for my iMac to her. That was around 3 years ago and I wont go anywhere else again. Stephs service is excellent, I dont think Ive waited for more than 24 hours, even when I had a major thing going on with the iMac. Thank you Steph, you ate my go-to-gal for all things Apple 🍏

Vi
Review №26

What an amazing company to deal with, fast communicative and reliable.They replaced batteries on two Apple devices well within the time given. I definitely recommend iRestore for all your Apple product needs.

Pi
Review №27

I took an iPod nano in which had a bulging baseplate and was non-functional. When I fetched item I had to deal with a very unfriendly and unhelpful woman who would not let me speak to the technician. I had to pay R500 or could not take my nano. The repair was poor and the baseplate fell out days later and unit stopped functioning. Beware!!!

Ke
Review №28

IRestore comes highly recommended!I had issues with my Mac which were fixed at a great price. I also got accessories for my Mac at a fantastic price!I found iRestore very helpful, quick and they were knowledgeable about computers.

ti
Review №29

Friendly and efficient service!Reasonable pricing.Solution driven!Thank you!After a second visit for a new problem with my old, hard-worked phone, I re-iterate: AMAZING SERVICE!!!The kind of service that is sadly rare to come by these days!THANK YOU! 🙏🏼

ja
Review №30

IRestore have never let me down. My family and I have been taking our computers and phones to them for years. Their service is quick, efficient and friendly. I can highly recommend them.

Ma
Review №31

The only place I ever go to get my Apple products fixed! Quick, easy and the best!

jo
Review №32

Excellent service - quick, efficient and very competitive prices!

Ba
Review №33

Excellent service. A short repair time was critical and iRestore was able to deliver. Much appreciated.

Pe
Review №34

IRestore is difficult to get to (in a residential estate) then the access to the house (not really an office) is unprofessional. One is greeted with an informality that triggers concern but once you are this far in, its tough to reverse. So despite instincts screaming, you entrust you valuable phone to them. Mistake. My screen was replaced badly. R3000 later. Glitching screen in hand I returned to have it redone. No apologies and yet another ordeal into the rabbit warren later, the screen was still glitching.Apple doctor sorted it out. Lower cost (R2800). Super professional amd much easier to access.

Ro
Review №35

I have had nothing but great, friendly and efficient service from iRestore and have referred them to my friends, whether for immediate or future repairs to everything Apple. They never disappoint and are always available to help and actually do call you back when their lines are busy. I am an extremely happy client and know I can call on them in any Apple emergency. Thank you Steph and your team, for the amazing service you offer your clients.

Ja
Review №36

Super fast, very pleasant, very knowledgeable professionals. My MacBook was repaired in less than an hour and meanwhile I would still be waiting in the iStore for a diagnosis by then! Definitely coming back if I have any issues in the future.

Ty
Review №37

Friendly and efficient service. In a world of bad service these guys are helpful and friendly. Many thanks Team iRestore!

Bo
Review №38

Excellent service. I needed urgent replacement of Macbook keyboard and could only do it on a Saturday. The iRestore team was available and had my repaired MacBook available within a couple of hours.

Da
Review №39

Got my ipod classic 5th gen working like a charm again with a new LCD and battery replacement... Great work and fast turnaround time

Ma
Review №40

The team at iRestore were very professional and friendly. They assisted in record time to get my laptop fixed and constantly updated me telephonically with the progress. I can highly recommend iRestore!

Sa
Review №41

I highly recommend iRestore. I have received excellent help and everything I have purchased or gotten repaired, is in perfect working condition.

Al
Review №42

Update: They fixed my phone a while after this and so far so good. I still had to pay about R2000 again but I am pleased with how my phone functions.Had iPhone 8+ repaired. Was done very quickly but ever since then my vibration setting hasn’t always worked, the typing is supperrr laggy. And shortly after the screen popped up a bit and thus my phone shattered shortly after as it was raised above where my case can protect it. Not worth the ~R2500. Also the lady that works there isn’t welcoming or friendly at all. Rather just go somewhere else for same price you could even go to the iStore and get the real product.

Mo
Review №43

Smashed the display of my iPhone 8 and had it replaced in less than an hour, the quality of the display is 100% as original.I waited around for the repair, the staff were very friendly and professional.I have used iRestore for repairs on my MacBook before as well, prices are very reasonable and the customer service is phenomenal.I can highly recommend using iRestore for all of your Apple related needs!

Gr
Review №44

These guys are great - reasonably priced, friendly, very knowledgable and best of all, quick! They had my damaged iPhone 5 screen replaced while I waited, in less than 30 minutes. Great service, thanks!

El
Review №45

I have been a client of iRestore for many years and I can only rave about their support and willingness to step in when there is a problem. I highly recommend them, they are true professionals. Thank you for always being there Steph

Ri
Review №46

Awesome service by the Team. Will definitely use them again.

Cl
Review №47

Craig has been keeping my Apple devices in shape for many years, from well before he opened IRestore some 8 years ago. Throughout the level of support he, and his team, has provided has been extraordinary. And always at a very reasonable price. Thank you Craig! If one wants great Apple service IRestore is the place to go!

Ke
Review №48

Have used iRestore for years. Fast and reliable service. They are always happy to help out in an emergency!

Ne
Review №49

End result unsatisfactory - went to replace damaged iPad screen. A few days after collecting, screen was again cracked - due to inability to fasten new screen securely to the frame. This was returned in an effort to remedy. Solution was ineffective - and iPad still has cracked screen and potential to crack further (crack is such that it can cut). Furthermore, no calls to confirm work done. And no acknowledgement that they were in error or had failed to communicate the risk going forward. Thought I had a win being around the corner - but alas, not to be. Very disappointed.

Ti
Review №50

Responded to my quote request within 24hrs. Completed the battery replacement on my MacBook in 15 mins while I waited. Excellent.

Fa
Review №51

I took my iphone X to iRestore to have my cracked back replaced. Price was R3200. It was not an original Apple part but that was not such a big concern for me. I notice my Bluetooth is not working properly. I took the phone back to iRestore and got it back and still the Bluetooth was not working properly and the wifi and reception. I took my phone to We Fix and they fitted and original Iphone X back and now my phone works perfectly. I did get a partly refund from iRestore R1785. Still it was an expensive lesson. I guess when it comes to your expensive iphones and Macbooks fit original parts.

cl
Review №52

Super service with excellent turnaround time.

RI
Review №53

Great service... Efficient and accommodating

Gr
Review №54

Excellent Service. Friendly and fast turnaround time.

Mi
Review №55

I dropped my iPad and the screen cracked. I phoned several companies in Cape Town. The other companies quoted me a price which was more expensive than iRestore and their turn around time was a week and iRestore fixed my iPad in 2 hours! I got to iRestore at 9:30 am and I was hardly back at work, when iRestore phoned me to tell me that I could come back to pick it up. I couldnt believe it. What an excellent, fast and efficient service! I have recommended iRestore to all my family and friends.

ZA
Review №56

When I got my ipad back the touch doesnt work. Cant use it at all. Thanks guys

sa
Review №57

Useful place that knows mac stuff in and out, prices are good and they are helpful. Its work at home setup, but dont let that fool you, I also have a business from home, and these businesses do care about clients.

La
Review №58

If these are the guys in Stonehurst Mountain Estate – I have one advice, NEVER EVER take your Macbook /iMac/ iPhone or anything for that matter to them. Took my Mac to them for some upgrades, which included a 4GB RAM upgrade. I pay them, go to collect my mac and I go home. For some reason I decide to check the newly installed ram, & to my surprise I have got only 2GB RAM. At the same time I notice a missing part (hardware) of my mac. Red with anger, I immediately take the computer back to them and I confront them (very calmly )about both the RAM and missing parts . The short technician does not even apologise for it, or at least pretend to apologise, instead he quickly goes to another room comes out with a 4GB ram in his hand, removes the 2GB that they have put in and he replaces it with the 4GB that he has in his hand. He then reaches to a shelf against a wall, picks up something, the missing hardware, and he screws it back on to my mac. No word, no sorry about that, nothing. I was ABSOLUTELY MORTIFIED. Never ever will I take my Apple stuff to them again. BEWARE OF THEM GHASTLY CROOKS!!!Dear owner,To your response:It was not an actual single 4GB Ram, but was 2GB RAM x2, which equals to 4GB RAMS. The short mans name is Ashley, I think. Unless of course he has a very short memory. I do not need to discuss this further, it was my experience and Im sharing it with others, thats all. Thank you

Bl
Review №59

Brilliant service! Fast, friendly and efficient! Definitely recommended!

Sh
Review №60

Great service, very helpful

Ro
Review №61

Great service, reasonable prices.

Se
Review №62

Top notch service, very fast and impeccable work

Ch
Review №63

These folk are on the ball. I recommend them

M
Review №64

My MacBook died, apparently my hard drive had crashed. Other repair centres estimated a repair turnaround of 3-4 days, iRestore had the replacement drive in stock and repaired my MacBook the same day with all my information intact. Great service. Thank you!

Bi
Review №65

Wonderful, fast service! Would highly recommend

Je
Review №66

Always fast, professional, and fabulously brainy diagnosticians! I wouldnt go anywhere else.

Br
Review №67

They were absolutely fantastic when my sons iPod got water damaged. They went above and beyond to try to help repair it.

Je
Review №68

Excellent service and decent prices

Qu
Review №69

Know them Apples. Great efficient friendly service.

Ha
Review №70

The worst service I have had for my whole life.They said they could fix my Ipad2 camera for freeand I was thank you for about that,But during they were fixing my ipad, they broke my Ipad2 touch systemso I had to go there to drive for 1 hours again(going back also takes 1hour) but they couldnt fix it and recommended to restore so after the day, I went to there again and backed up my Ipad and restored at the office but nothing was fixed,And the onwer was coming so I had been waiting there for 4 hours which was last day (24th) I could stay in S.A. I booked flight 25th but I couldnt have my time with family and just waited there. After 4 hours the owner called me he would come late... I needed to leave my ipad so they could try again,Then they Should say earlier then I came there...at the that day 6oclock, they finished to fix but they said to me I should go there again and get the my Ipad but I was to busy to pack and prepared to go back to my country and I told the guy at the office at that day I would be leaving tomorrow morning I didnt have time to go and get so you guys should send to meBut now they are calling me and saying to comeand they cant deliverHere had the worst service I will never ever go here againSummary: they ruined the day which was I could spend my time with my family who I wont see them for a long time.breaking the Ipad when they were fixing.they alwasy late to come to officeno Service mind. Rubbish

Ad
Review №71

Same day service and collection optional. Highly recommended!

Bo
Review №72

My MacBook stopped working during exams, I was told by other repair centers it would take at least 4 days to hopefully repair, iRestore had it fixed in 2hrs. THANK YOU !

Ma
Review №73

Quick service! Replaced my old iPhone battery in 15 minutes!

Su
Review №74

Find a better service center.

Ji
Review №75

Quick efficient service

Pa
Review №76

Great service

Da
Review №77

Quality workmanship & efficient service

Jo
Review №78

I apologize to Irestore for the review I posted and have now removed.

AA
Review №79

They know what they doing

Al
Review №80

Super quick, good value.

No
Review №81

Awesome service

Ha
Review №82

Repairs done to electronics!

Ga
Review №83

Reliable company

Information
7 Photos
83 Comments
4.4 Rating
  • Address:50 Helderberg Close, Stonehurst Mountain Estate, Cape Town, 7945, South Africa
  • Site:https://irestore.co.za/
  • Phone:+27 21 701 0139
Categories
  • Computer consultant
  • Computer repair service
  • Computer support and services
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–1PM
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