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DC3 Distribution - Computer Supplier
4 Fountain Rd, Tyger Waterfront, Cape Town, 7500, South Africa
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ET
Review №1

My first choice go-to computer shop, but it is not really a shop, more like an office. Although they dont always have everything in stock, they can get most things within 24 hours. Extensive price list, very responsive team. Geared for the person who knows what they are looking for, but if you are a tech novice, dont be intimidated....they are an approachable and friendly bunch.

AJ
Review №2

Morne was absolutely awesome, the only shop in Cape Town that could supply me with what I needed fast.

Ri
Review №3

Professional and friendly, amazing service. Second to none. My first and last stop for anything PC related. Keep it up guys ,well done.

Ky
Review №4

Absolutely amazing technical service and pricing.I was looking for a gaming monitor (27, 1440p, 144hz+). After a lot of up and down communication, quotes and technical reviews (and me changing my mind multiple times). They helped me with the best price on what I wanted, and arranged shipping at no cost. I can positively say that I recommend DC3.

Sh
Review №5

Extremely clued up, friendly and professional, great service and good prices. Would definitely recommend using them.

Co
Review №6

Excellent service and knowledgeable staff

As
Review №7

I received great service from DC3. I planned on upgrading my computer this year and requested quotes from several different companies. DC3 had low prices, but other companies has slightly lower prices. I contacted DC3 and they matched the prices of the other companies. The salesperson I dealt with, Morne, was fantastic and was quick, friendly, and efficient. Morne also arranged for the components to be collected from me, for the new pc to be assembled, and then dropped off with me again. The fees for that were lower than I expected. The parts were collected on a Monday and dropped off 2 days later. The whole process was handled professionally and Morne and the driver were really friendly and helpful. I had just had throat surgery and wasnt able to speak too well, but throughout the process I was dealt with patiently and without being forced into anything. This was my fifth order from DC3 and Ill definitely continue dealing with them.

So
Review №8

Excellent service every time. If they dont have they will try their best to get it for you at a good price.

We
Review №9

Excellent service and knowledgeable sales team.

Ro
Review №10

Friendly and great service provided. Werner was awesome and a great help and very friendly. Will go back if i need any further help or other products!!

Er
Review №11

Walking in you are made feeling uncomfortable as if you dont belong here. Salesmen talks to you at a distance of 10 metres as if you are some diseased animal, doesnt do the effort of lifting his arse from his chair. We inquired about a coaxial cable for audio and the answer we got was so blunt and unwelcome. As an IT company ourselves we decided never to business with them because of the hostile attitude.

Mi
Review №12

My laptop had speed issues, which has been the longest nightmare ever and then eventually completely froze. Speedy service with a super speedy laptop now. What a dream.... Thank you DC3 for your service and decent pricing too. Would recommend them to anyone *****

Cr
Review №13

Very helpfully and good pricing on computers parts.

Ro
Review №14

Thanks RyanD for some of the best service you can get! Great service in a time when online service is suffering. Thanks! And what a great gaming computer :-D

Pi
Review №15

Good service and friendly team!

Lu
Review №16

Lighting fast service and extremely well priced, i dont think ill buy my PC parts from anywhere else ever again!

Ch
Review №17

Super friendly, helpful and professional service.

Ma
Review №18

Its a solid shop... Small and cramped to a degree but mighty solid. They can get you almost everthing i can say..i can only say almost everything cause i havent ordered everything... I work at I.T company... Last year i picked up a screen and with unboxing it found the screen broken... It eventually got replaced but the time lost was just a bit manky.. So i would say this is more like a 3½ star rating..

Mo
Review №19

Best place to get anything computer related at affordable prices 👍

Ka
Review №20

Absolute plessure to deal with. Ryan sorted me out with my. x570 and 3600x in record time. will definatly recomend. to anyone

Ad
Review №21

Okay so my review is based off of the help I received.I wanted a PC, a decent one and I contacted DC3.The person that was helping me was extremely diligent and patient with me despite all of the changes I wanted to make to the quote.I eventually sent over a quote for them to match and I could see that in the end they arent making as much off of the deal (some stuff was cost price).If youre thinking of going with DC3, dont second guess it.I recommend them all the way.

Th
Review №22

Good prices

Am
Review №23

Friendly, no fuss service; fair price and stock availability

Da
Review №24

Good quality products for affordable price. They are very helpful and will try to help you where possible or notify you if the products are delayed. If they dont have in stock they will try and find the items for you.

Ro
Review №25

Great friendly service

He
Review №26

Computer problems solved their and then. Thanx Nathan.

Gr
Review №27

Great and Friendly Service Delivery. Goes the extra mile and created a wow experience on all levels. Thanks guys in the Repair Department for your prompt response and fast turnaround time. Your solutions and quality workmanship is impeccable!

Am
Review №28

Got great service - staff friendly and helpful

Jo
Review №29

Good service

Ju
Review №30

Very helpful and friendly staff that goes the extra mile. Did an outstanding job building my computer. Was left a very happy customer. Definitely reccomend them.

co
Review №31

Good knowledge, 10-15% cheaper than most places and good service. Definitely speak to these guys instead of Incredible Connection/Matrix/w.e. Theyll hook you up with some quality hardware. Thanks goes to Ryan Duminiet, great work man.

Ni
Review №32

Highly recommended. Great solutions and helped me save a few thousands on my Gaming computer.

Ri
Review №33

Awesome service quick and very friendly!

Ja
Review №34

Prices are OK and its good to remember this place exists so close to tygervalley centre where the prices are retail. sales service is excellent. Would recommend coming at a quiet time though because of parking

Ma
Review №35

Ryan from DC3 has helped me so much with getting the latest computer hardware, and their awesome team is just amazing to do business with!5-star rating hands down !!

An
Review №36

They always have stock and sell items, neither takealot, makro and all other shop sells in Western Cape. I did some research, called each shop in Western cape and came down to this shop. Who knows their tech stuff. Example. Elgato hardware for extreme game streaming and recording. (only recently only makro decided to get this). But they up to date with tech stuff. They great. Good service. And quick. For me, if I need extreme gaming or video editing hardware or software, this shop will have it or get it for you.

Ja
Review №37

I have been using this company for 10 years now (2017). They have always provided excellent service and their pricing is very competitive, if not the best on average. A great sales and support team. I would gladly recommend them for any pc requirements.

Sh
Review №38

Competitive prices, and awesome service. Definitely worth the visit.

St
Review №39

Thank you for always providing excellent service

Ge
Review №40

Competitive prices and constant friendly service. Ask for Mario. You wont be sorry. IT, hardware & software is his game and he is not stingy to share his vast knowledge.

Ti
Review №41

Very good prices for any computer/IT/network related equipment, from thumb drives to servers. Sales team knows their stuff, I use them exclusively for years now.

Li
Review №42

Great service. Good for PC or Laptop service and repairs.

Du
Review №43

Bought a Steelseries Arctis 3 after confirming with one of the staff that it is the 2019 model.At home, unpackaged it, tried it out, and found that about after an hour the tips of my ears were hurting because it has been pressing against the inside of the drivers. Did a quick Google and found the launch notes of the 2019 model - where they stated that the 2019 models have been improved with extra foam in the ear cushions to prevent the exact issue that was causing my ears to hurt.After comparing my alleged 2019 model to the actual 2019 model, I confirmed that what DC3 sold to me - even after confirming that it is the correct product - was not the correct product.Returned the product and had to pay a 15% handling fee. Note that the entire experience of dealing with the staff is uncomfortable - they are not friendly or helpful.

Ro
Review №44

Great prices and very helfull staff

Sh
Review №45

Great service, cashier lady isnt the friendliest person in my opinion but love dc 3 woth their support and prices.

Al
Review №46

Have only received great service from them, and their prices are very good.

J
Review №47

Allways a great experience. Thanks Werner and Staff.

An
Review №48

I needed something out of the ordinary, Louw was of great help. Their prices are highly competitive. I definitely recommend these guys for all computer related needs.

To
Review №49

What can i say besides excellent service from Ryan Duminiet! Thank you Sir for all your assistance and wonderful product!

Le
Review №50

Great and friendly staff. Service always good.

An
Review №51

This company cares about clients and actually reply to emails!

Br
Review №52

Well worth a visit had excellent service, the staff was very eager to help. Highly recommended

Dy
Review №53

A little gem for PC needs. The team gets what you need andafter sales service also great.

St
Review №54

Great prices and great service. Thanks again guys.

Lo
Review №55

Best prices awesome service and if they dont have it they will find it.

Br
Review №56

Thanks to my Sales Representative: Ryan Duminiet , all of my encounters and experiences with DC 3 are top class service , I get instant replys and great service from him, Good prices and good service !! As soon as the money is in I have my product, no delay. Products are of good quality and well packaged, Have not , to date, not had a problem with DC 3

Er
Review №57

Have been using them for years. Great service, well priced and willing to help.

Dr
Review №58

Fast friendly service by Ryan and better priced than Dion wired and incredible connection!

Mo
Review №59

Impeccable service. great price & customer service from Ryan Duminiet

Af
Review №60

Competitive prices, friendly & knowledgeable staff. Would (and do) recommend.

Cl
Review №61

Best place in the area to get pc part or just to get your pc fixed they charge reasonably and also have friendly and qalified staff.

St
Review №62

There was no follow up after I provided them with information to better their service after a bad review and customer experience..I spent time and effort to explain what happened.Do yourself a favor and give this place a skip. They really dont care about their clients.Their reply to my first review:Hi StevenRegarding your review on Google.The review is a bit unexpected and completely against what we aim to offer our clients.I’m investigating the issue before I publicly reply to your review as this is doing damage to my business and clients asking us about this.If you don’t mind please supply me with more info as I only find the following to work with:1. According to your Customer Repair Order and invoice you did not order software with the computer you ordered through the sales person, JC.2. The driver updates, windows updates and OS installation was not done by DC3.3. My tech team quoted you on 30/05/2016 for their time to repair your OS installation by updating the OS, to update your motherboard BIOS firmware and updates to your hardware drivers. You did not accept the quoted price.4. Please elaborate “need to pay because they don’t have uncapped” on the review. We charge an hourly fee for work done. It is an industry standard to charge if the OS was supplied via a third party. If the software was installed by us we offer to do the repair for free if you encounter any problems. If you want us to download anything else we cannot download it for free. Capped or un-capped. I really don’t need to explain why we prefer a certain type of internet.5. After the assembly of all your components we tested your computer and everything tested OK before boxed it.We mostly offer credit on account as we have a lot of resellers and companies with terms. It does not make sense to cash refund. Send me your banking details to refund if you not yet used the credit. I have limited connection and unable to check your account for credit but my admin department will do the payment.Regards,Your clients should be concerned. I do not have enough characters to post my email reply here. I have posted a photo of my emailed reply. This was sent on the 29th of September 2017.

Ja
Review №63

Great place with really good deals on anything computer wise. Staff is always friendly and always willing to help.

Es
Review №64

The only good thing are the prices. Very slow to respond and get your parts for you. Happened multiple times where I never even got a response out of them.

Ly
Review №65

Excellent service

He
Review №66

Good service and product.

Ph
Review №67

Friendly and helpfull. Got what i wanted.

Lu
Review №68

Great service and VERY helpful

Br
Review №69

JC is always willing to get it even though they dont stock it and he always provides timeous feedback. Keep up the good work.

Th
Review №70

Great place, great service. Sometimes a little understaffed to handle all the walk in customers.

Ni
Review №71

I ordered a GPU and I would not make it to the Branch in time,Ryan Duminiet helped me out just before closing time.Its the best service I have ever received

Ma
Review №72

Very good products. The service needs some work though.

Ia
Review №73

Awesome place to buy goods... I like the variety they sell like from intel to AMD and I mostly do my ordering with Louw and he is really helpful and clued up

Ru
Review №74

Friendly and knowledgeable sales team. Great pricing.

Ch
Review №75

Andre in the repair dept is awesome. Really knowledgeable, will return for all my PCs needs.

Mo
Review №76

Friendly and helpful staff and good prices

Da
Review №77

Ryan was extremely helpful as always, really good prices and really reliable!

Ro
Review №78

Great place, good competitive pricing and friendly staff. Ask for Mario Louw in sales, top service.

Ar
Review №79

Excellent service at good prices.

Ju
Review №80

The place to go if you know what PC hardware it is you need.

Ru
Review №81

Competitively priced computer hardware with professional and knowledgeable staff.

Le
Review №82

Great place to get your PC parts with good prices

Da
Review №83

Excellent service. Especially from Louw

Pi
Review №84

Such a awesome experience. Definitely recommended.

Wi
Review №85

Very good service and cheap prices.

Ri
Review №86

Could get better costumer service

Je
Review №87

Excellent and prompt service!

Ol
Review №88

Service is excellent and they are always willing to help

Da
Review №89

Best pc shop in cape town

Ni
Review №90

Computer parts at best prices

Ma
Review №91

Vergy average aftersales service.

Da
Review №92

Good support and service.

Sh
Review №93

Good service and excellent prices

Mo
Review №94

Excellent customer service.

be
Review №95

Real good friendly service.

Da
Review №96

Great prices, and awesome service.

Da
Review №97

Friendly fast service in Afrikaans.

Ne
Review №98

Mario is very helpful and pricing is great

Ra
Review №99

Had a terrible experience with regards to ordering due to the fact that they had incorrectly listed products on their catalgue, the only reason I am rating them 4 stars is the service I received from a young gentleman, named Ryan. He was very optimistic during a very frustrating period and he even went out of his way after work hours to ensure I received what I opted for in the end.

Ll
Review №100

Great help from the staff.

Information
12 Photos
100 Comments
4.6 Rating
  • Address:4 Fountain Rd, Tyger Waterfront, Cape Town, 7500, South Africa
  • Site:http://www.dc3.co.za/
  • Phone:+27 21 914 7833
Categories
  • Computer consultant
  • Computer store
  • Computer software store
  • Computer support and services
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:Closed
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