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Wizardz Print V&A Waterfront
Lower Level, Victoria Wharf Opposite Pick n Pay, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa
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al
Review №1

Waited in a queue for over an hour. staff is not efficient in taking care of customers, and is very rude when approached. 2 gentlemen were working, but having irrelevant conversations with customers inside, while a line of customers were left waiting outside. I wanted to print 2 black and white pages, it took 2 minutes once we were helped, but instead of efficiently helping customers, the staff would just tell us to stay back. staff did not seem interested in helping at all. very unsatisfactory experience.

Mo
Review №2

Absolutely my go to when I need any printing done! Asiphe is always willing to help me, even if it is needed on the same day, she goes out of her way to meet my timely printing needs. And on top of the great service, their printing is good quality and one does not walk out disappointed.Will definitely recommend them!

Ki
Review №3

My experience with Wizardz over the past 3 years has been nothing but a pleasure. The Team are hands on, helpful and professional. Specifically my dealings with Linda, has been phenomenal. She has always gone out of her way to help me in a pinch, and I can always rely on Wizardz with all our printing and design needs, both for my Business and in a personal capacity. I would highly recommend their services to any Business or Private person. 5 Stars all the way

Ca
Review №4

Excellent and efficient service. Thank you Linda, at the Waterfront branch, for being so helpful and arranging to deliver my goods to your Tyger Valley branch.

He
Review №5

I have been dealing with Wizardz for more than 4 years now. I started in 2017 as GM at Ginja restaurant in the prestigious V&A Waterfront. I have only had the best experience dealing with the whole team. Especially Linda. Always helpful and finding ways of reducing cost.Highly recommend.Thanking youHeinz

Wa
Review №6

Quality of work is great but sometimes service is not so good. Funny vibes and a lack of easy communication.

Zo
Review №7

I am always confident that Wizards V&A will get the job done for me on time! The consultants, namely Asiphe, has always welcomed my last minute work and has calmed my spirits. Thank you for your support and great work!

Ma
Review №8

We were just in the store and we had sent the email to print but because it turned 7pm and they close at 7pm, they told us to leave!Can you believe!Absolutely shocking service!!Will never recommend them again or use them!Sis!

Am
Review №9

Our company has been printing with Wizards for the past year and we will never look anywhere else. Excellent quality printing with incredible turnaround times and fast responses to all emails and queries, nothing is too much effort for them and they always remain extremely professional. It is an absolute pleasure dealing with Linda at the Waterfront branch!

El
Review №10

Hello Asiphe is always so helpful and efficient. Wish I had more work for her as know she would do great work.

Ca
Review №11

I would definitely recommend Wizardz, particularly Asiphe who is a designer - she was great, helpful, SO TALENTED, and really responsive.

Ta
Review №12

Great customer service and quick turn-around time for business and personal printing needs. Thank you!

St
Review №13

Best service, so helpful, so fast. No other printers compares to these guys, 5 ⭐⭐⭐⭐⭐

Ti
Review №14

I came here three times during my stay in town, and each time they were very professional, helpful and accommodating. I was able to have exactly what we needed for our business meetings. I found the prices very on par with most printing places and I definitely recommend them as a great place to go to for your printing needs.

Sh
Review №15

Outstanding. Great service and assistance from the team, including follow up.

Ka
Review №16

Excellent service

Wi
Review №17

I had somewhat of a tall-order printing request and I have found them to be most helpful and accommodating. They are also not badly priced, considering that they are situated in V&A.

Ja
Review №18

Impotent service, egregious prices. You would be better off buying a printer than printing here.I have tried to use the link below but only receive error messages. I have tried several times.

Mi
Review №19

Excellent work & quality prints.Waiting time & staff urgency lacks abit.

Au
Review №20

Went in needing to print an A2 document, the employees have the worst attitude I’ve ever experienced (not expecting everyone to smile, but sighing at the fact that you have to do your job and then eye rolling ever chance you get). Not only that, but R150 for one A2??? That’s overpriced and not worth it in the slightest. Got it done at postnet for cheaper and good quality. Wizards is overpriced and not worth it in my opinion

Ro
Review №21

🔥🔥🔥 solid service. Definitely recommend if you looking for those 250gsm matte paper.

je
Review №22

Good service you can count on. They did a canvas print for me and it is magnificent! Really recommend them.

ju
Review №23

Worst service ever. Got to the store at 7:20, waited until past 9 to only be helped and then still had to pay for their over time when its not our fault they are under staffed. We had to even cut our own prints to size.

Al
Review №24

I am so disappointed. The Wizards in Gardens is run well an professionally, and at the Waterfront Ive never been more disappointed. Went to scan a few pages of official documents, waited ages for the scans to be emailed for me, because apparently they dont have good internet signal. Once I paid R43 for this ridiculously easy job, I received the email with the scans. They were so skew that I demanded it be redone but the scanner was, according to them, not working. And they were also done in black and white. A printing company that doesnt have internet connection or a functioning scanner. The documents I scanned here were rejected and I had to go give another company my business, since this one has clearly given up trying.

Si
Review №25

These guys are gurus of printing. The quality of their prints is on point!! Definitely recommend them.

Ky
Review №26

They guys at waterfront wizards just know how to do it! Perfection!😈

Sa
Review №27

Got to the store to print a whole bunch of documents and the guy had tested the printing -after the 5th time it was finally correct however the quality was still bad. I then changed everything on my side and went back to the guy who was helping me - he then said he could not help me as he was assisting another customer and downloading +- 26 photos individually from email. He said he cannot drop them now and cant help me I then had to explain the whole process from the start to another guy. He could then not help me either and asked me to wait another 20 mins so he can first help the que that had formed in a space of 2 mins. I dont understand how this can happened and expect me to wait for them to sort out the whole que first and then me when i have been waiting and still tells me he is doing a favour for me??? A printing place like this should assist whoever is there first no matter how much printing he/she has and not expect to wait??Last time back here ever! And will be sure too tell as many people as I can to not go there too!

Ni
Review №28

It took me 4 hours to print. I repeat, 4 hours. The place is also exuberantly priced.

Et
Review №29

Website claims: Whatever your design, printing or communications requirements – no matter how large or small – Wizardz is the friendly, local team that offers the widest range of experience and servicesInstead, the service was painfully slow and the lady behind the counter was snappy and unprofessional. They flatly refused do the simple job of taking an excel calendar and printing it on A3 paper. We dont know this programme Its too complicated.I wont be back.

Ca
Review №30

Best print company in Cape Town. Try them, you wont be disappointed.

Ra
Review №31

7 rands to print an A4 black & white page??? that is a total rip off.. I will never step again in this place

La
Review №32

Seriously excellent service! Way to go Wizards!

An
Review №33

Cool place

Li
Review №34

Waited an hour for them to print me something on A-0 only to have them tell me that theyre having a problem. Was promised to receive a call the next day with regards to my printing and still havent received anything. Worst service received from any store Ive been to

Information
22 Photos
34 Comments
3.7 Rating
  • Address:Lower Level, Victoria Wharf Opposite Pick n Pay, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa
  • Site:http://www.wizardz.co.za/
  • Phone:+27 21 419 7153
Categories
  • Print shop
  • Commercial printer
  • Copy shop
  • Desktop publishing service
  • Digital printer
  • Digital printing service
  • Graphic designer
  • Internet cafe
  • Sign shop
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • LGBTQ+ friendly:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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