The place is so loud is sounds like you are stuck in a hospital emergency ward, with all the machines constantly beeping.The self-service kiosk machines are installed in the middle of the queueing area, so one has to push past people, and then try to order, while being uncomfortably sandwiched between everyone.The self-service machines allow one to pay at the counter, then provides you with an on-screen ticket number, which one can easily forget, and then they never call you up to pay. You then think one has to pay on collection, but the order will not be started until payment has been made. It is such a confusing system and the staff dont really assist. We stood there waiting for an order which was never going to be fulfilled, and so just left the building. Serious anxiety trigger.
Looking good, clean, food is tops. Only one issue keeping this from 5 stars is the incredibly efficient and effective process when it comes to ordering and paying.If you couldnt tell, that was sarcastic.
Very nice coffee and hot beverages. The savory cafe stuff and sweet treats like the doughnuts, cupcakes and cake is at best PAR..... only reason for 4 star review
Professionalism required on the staff, treating every customer with respect regardless of ones social classification
Delightful..excellent customer service and almost no waiting period..
Fast Service, even with a full drive through and 20 people inside...
The self service was great but the delivery of the food was slow overall the place is very clean and the staff are all friendly
Always good the staff go out of there way to assist you tops 👍
Quick service and McDonalds quality food.Lots if Uber eats drivers filling the forecourt wait for there deliveries. Bit of a concern for Covid tines.
Best McDonalds in cape town
Nice McCafe.service and food was good.
Quick efficient service and good food.
Very nice place,clean and neat place,a warm welcoming smile from the barista and servers, and faster service Ive never seen , I really enjoyed Tygerminor
The McDonalds stands out from the rest in terms of service and customer focus. Keep up the good work.
Service is shocking.Very slow in cleaning tables.
Fast and friendly service! Thank you! ♥
Useless! 3rd time in a row they get your order wrong and then is so rude about it. What a waste of time
Awesome coffee and donuts
#McCafe Coffee Made Simple... The best Baristas I have seen in McDonalds, coffee is made with passion and Art. The environment in the store is just heartwarming.
Staff were friendly
The best macdonalds in the western cape. You get served, play area is big, toilets are well maintained.
I love the Mc Cafe, I always try their new smoothies and its always the best and I am never disappointed. ♥️♥️♥️♥️
This was one of the best dining experiences Ive had with McDonalds. The atmosphere, service and staff were very good. I will be returning there for sure.
Nice, modern look McDs. Order via a tablet and pay there. Then your food gets delivered. Clean setup. Good overall experience.
Best McDonalds set-up Ive ever seen. Good food. Efficient service.
Friendly staff with great service. Very clean and neat.
Really good indoor fun for kids. Good coffee and hot chocolate!
Students a bit slow in understanding but I think they will get better
My daughter loves it here. Nice and Big. The only play jungle which is child friendly in my opinion
Awesome vibe! Lively energy in the place. Overall great experience!
I havent been for a while so enjoyed the clean surroundings and new self help stations. Food is pretty standard McDs, lovely crisp chips. As McDs go this branch with play area is pretty good in my opinion
Not a lover of Mc Ds but this place is ideally situated opposite Tyger Valley centre so on this busy month end days hop across the road the McCafe Tyger Manor and enjoy a breakfast without the buzz of shoppers around.
Good coffee and friendly staff, but it is still pretty much McDonalds rather than a cafe.
The Service is Great ..friendly staff and engaging management ..But Cleanliness needs to be improved..especially the Areas around Play Area where children are constantly playing.....
Service was terrible. I ordered a mega macmuffin meal which took 10mins to get to me. For a fast food restaurant that is ridiculous. Others patrons who came after me ordered sat down and got their meals before me.
The photo of the meal looked much nicer , place very clean..will go again thou not a mc lover...
The appearance inside is very nice especially with the green touches
Such a pleasant serviceA big Thanks to the stuff who is so helpful
The coffee is comparable to any fancy coffee shop. Delicious, strong and big portions.
Best McDonalds Ive ever seen with self service ordering and they bring your food to your table.
Best cuppacino out of all the McCafes I have been too.
Great coffee, if youre a Chai latte fan,,, try it with a shot of espresso, amazing.
The service was great and the food came fast!
Service always friendly and helpful. Best part, open and operational even during load shedding.
Coffee is good here, prefer the Hot Chocolate. Some doughnuts and cheesecake on offer.
Service was good but very overcrowded and unruly
Good adorable coffee and I love the doughnuts
Great for a sit down or take away, Mcafe inside great seeting.
Guys Im a bit dissatisfied with your tall Frappes, its not icy as it should be... .. Please up your game because the Mc Café in Tygervalley mall is doing a way better job @ it.
Pleasant environment and a cool fresh look for a MacDonalds
Clean and beautiful McDonalds , serves was excellent
This place is actually quite for a McDonalds. I go late at night for a hot chocolate or a sandwhich from the menu and it feels so safe to be there.
Staff is very friendly
Great fibe, great food, great for the young ones to have some fun in the play area
Best McDonalds in the Tygervalley area.
Always clean venue, new self order terminals are great.
Bad service. Needed to wait for very long to receive the order. Needed to collected the food ourselves, despite sitting inside the restaurant.
Very slow service and it wasnt that busy food was ok
Really nice coffee for a fast food place
Its a problem with food that is good but service that is slooooooooow
Yes yes yesss to coffee and muffins
Easy ordering..get what you ordered
Coffees are awesome
Their Chai Latte is the best.
Very nice, very good, thank you
Poor
So even if you dont really do the fast food thing it is nice and clean to sit have coffee catch up on some emails
Do not like the new order and pay systems.It is a just another way of reducing staff and ad to unemployment
Service is mostly good and the food is 3/5
Good barista
Only paper cups, when ask why - they do not have enough cups. Music so loud. Chips were old.
Coffee and snack plus open wifi
Their service is good and quick
Best place to stay and eat
Always a pleasure going there!!!
Super friendly service .
Excellent coffee with a smile.
Nice coffee
Nice environment to eat
Had to send food back twice.
Always good coffee
Clean and quick
Great coffee
Great coffee
Yummy coffee
Awesome
👍
Nice coffee
Great service
Nice setting
Lovely Staff
Coffe is always on point
Great service
Good
Poor service
Best coffee
Hella noisy
Excellent