NEVER BUY FROM CONTEXT ONLINE!!! If your purchase doesnt fit, you might have to go to this store and be told sorry, you need to wait until weve got more money in the cash register! If Context is not going to allow returns to depots or via delivery they NEED to make sure their stores are actually prepped to deal with returns. Staff is untrained on how to handle these situations and their communication with the main Truworths branch is nonexistent, ensuring that no one actually knows whats going on.

Why do u guys never answer the phone?

Cool company and great designs.

Nice stuff, but dont answer the phones....

Bad experience: received a present in form of a hoodie, which i did not like. It was given to me but instead of the original receipt (so that the value was not visible) i got this gift receipt in case i need to return/exchange it.Now getting there, i tried to find something different. But i just could not with this funny selection offered at that shop.So i wanted to return it for money.The cash desk lady - finally even the managee said, they could not do it, unless they see the original receipt!!! Hahaha really??? So your systems can not trace that back that this gift receipt is linked to a receipt - but you can see what value had originally been paid, though not shown on that gift receipt??!? Magic!!!So i insisted in paying me out - also as i was advised the new voucher i received is only valid 3 months:Still they did not want to pay me out, unless the original receipt is handed in:Now Truthworth tell me: why would someone ever buy again a gift from you if you dont have adequate return solutions and the possibility to be paid back in place??? Rather give a cash present and then i can also avoid Truthworth and select any nicer shop at the waterfront ;-)Luckily there are enough better shops there around 🤣

Friendly staff and great customer service

Good bargains available

Perfect