Digicape was highly recommended by a colleague. I took in an iPad for repair, and received it back in tiptop condition the same day. Once your devices are out of warrantee, rather support these smaller shops - they are highly skilled and definitely more affordable.
I dropped a MacBook Pro off for a trade-in assessment, and picked it up an hour later. Lyle was honestly the most friendly - he really went above and beyond to make me feel welcome. I even called back later to ask for some advice and he willingly gave me his time and opinion. 12/10 recommend if youd looking for a fast and friendly experience!
I am so impressed with Digicapes sales and repair service. I sent an email and received an immediate response and quotes (repairs on a machine and costs on a new machine). I also spent over 20 minutes speaking to 2 sales people who were so patient and very informative. All in all an awesome experience.
Excellent service all around, even when dealing with a large order. They kept me up to date at every step and even made sure the products were delivered during riots. Huge praise.
Digicape would rather direct me to other services than wait 10min for me to finish work at 5pm, so I can buy a R1400+ keyboard, while I have an emergency because they close at 5pm.
Quick stop in…. Friendly staff on a cold wet winters dayWorth a visit
I ordered a custom built MacBook Pro from Digicape. The ordering, payment and collection was flawless.I have been a Digicape customer for over 10 years and I have had excellent service from them. They always go above and beyond to help.
Absolutely impressed with the Digicape team! Fantastic customer service! This was my first time ordering from them, and will 100% be using them in the future!
Rather a strange experience to have a company listen to a comment after a negative experience and proactively do thier best to fix it. Im really impressed. Most companies would say computer says no cough. Its nice feeling to be supprised.
Made my MacBook Pro 2012 like new. Very quick turnaround service. Impressed with the communication from start to finish. Worth the money spent. Well done Cape Town Digicape!
Sales staff are friendly, informed and available.
This is my goto place for all my Apple related purchases and repairs and has been for 10 years now. Their service has been consistently great and they will go the extra mile to help. They are a fully fledged Apple dealer and honor Apple warranties and use Apple parts.
Its rare to find such exceptional service! The staff in both the sales and service departments were knowledgeable, really helpful and friendly. I highly recommend Digicape !
We had a frustrating experience now where our laptop was forgotten and not taking to the service centre, the problems were not communicated with us and mis-communication arose with fetching the laptop and we only received it a week after they told us it was ready for collection. Very disappointed.
5 star service from Digicape. They offered to delivere our fixed laptop in Fish Hoek. We missed the technician, Mark yesterday so he drove out to Fish Hoek after hours tonight to drop our laptop off. Thank you, Digicape and thank you, Mark. We appreciate you going the literal extra mile for clients.
The service I received from Digicape has always been one of the best in my experience. Helpful, knowledgable with a real passion for the product that you cant deny. My go-to store for my Apple products!
Service at the repair center has gotten incredibly poor - unnecessary delays, poor service and a negative attitude and excuses from staff and management lead to me rather taking my laptop to an iStore. While we dont expect to get the same level of service in SA as Apple users do elsewhere in the world, the general level of service and complacency at Digicape is unacceptable. Surprised to say it but youre likely better off just going to an iStore.
Arnold was very helpful.
Brilliant service, every single issue I had was resolved with a smile and expert knowledge.
Have been billed for a product that is not in stock or available. Site still showing available though.
Great service and knowledgeable staff. Would highly recommend them.
So.much.better.than.that.other.fruit.shop...