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Battery24 Brackenfell Willard Xpress
Shop 8, Centre, Gardener Street, De Bron Rd, Brackenfell, Cape Town, 7560, South Africa
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Sh
Review №1

I wish I can give more than 5 stars. The service is good and they always go the extra mile. So far, this is the third battery Ive bought from them. Ive never had any issues with the products that they sell. They are a friendly bunch of people and its clear that they have a passion for what they do. I dont think Ill shop elsewhere for batteries. Thank you for the great service.

Ka
Review №2

I have not received such great service in ages! From start to finish! The team has high quality knowledge, are all very friendly and it was so quick! Will definitely use them again. Thank you for making my day!

He
Review №3

Leonard and his team are great, please go support them when you need a battery. Replaced my dead battery in a few minutes and at R300 cheaper than more well known stockists. Client for life because of the stellar service.

Ro
Review №4

Swift test diagnosis and quality battery fitted. Charge test done when in an I was on my way within 40 minutes 1st class.

Ke
Review №5

The guys from Edgemead branch did a call out to my place in Edgemead. Excellent service, they changed the battery on my 2014 BMW X1. Saved me 2 grand on the quote I got from SMG

Fr
Review №6

High quality service from Nico this morning. Thank you for your commitment and swift service Nico.

TM
Review №7

Both of my cars batteries died. Called the shop and they sent me a quote on WhatsApp within 10 minutes. They came out within a half an hour and fitted both batteries for me and even came with a card machine. Everyone I spoke to was so friendly and helpful. What should have been stressfull turned into a breeze with this team. Very affordable too.

mi
Review №8

I dealt with Llewelyn, who gave me numerous options and explained the process, guarantee and warranty to me. Taking into consideration that I am a female normally I get a dont worry my dear we will just sort it out. at an increased price. Llewelyn made me feel comfortable and gave me amazing service and price. The even gave me an after hour contact details for if I have any problem in the future. Best Service and Value I have received in a long time.

Ew
Review №9

Bought a dual purpose Varta battery for my Triton. Quickly gave me advice and sorted my battery box out with a new battery. Been happily camping since.

Gu
Review №10

Amazing service. Good no-bull advice with great prices. They also have an after hours and call out service that I have used before. Wont go to any other battery centre.

Ri
Review №11

Good prices and friendly people

En
Review №12

Brilliant service and pricing. Friendly and efficient workers, eager to assist. Need a battery? You know where to go!

Ja
Review №13

Super & friendly service. Thank you so much.😀

Ki
Review №14

Great service. Went the extra mile to get the bike battery that I needed.

Pe
Review №15

They provided excellent advice and rates, the staff are very polite and helpful and i purchased a battery from them. They also tested the alternator free of charge and secured loose brackets and loose nuts which took only a few minutes. A few days later I called Willard while doing a vehicle collection, while struggling with a battery replacement and an unfamiliar bracket set up they provided expert advice and guidance. What a professional service. This the best client service delivery I have experienced in along time, a refreshing experience. Very thankful and grateful to Leonard and the Willard team!

Jo
Review №16

Before I go to any establishment, whether it be a hotel or service center, I have a look at Google Reviews first. I saw 4.9 and thought, Wow, thats an error.Well, Im here to reiterate what others are saying wrt Battery24. Battery had 2 dead cells, but also had trouble starting. Llewelyn pointed our the solenoid location and cause. He also advised that I come back and see Unclle Wimpy to run diagnostics and clear any false warnings.Great service in a society where its rarely found. If you read this and need battery replacement or advise, pay them a visit. Even if you have to drive from Sea Point.

Be
Review №17

I wanted to just compliment Errol Roberts from the Cape Town office for the great & fantastic service & wonderful advice given today when he came to check my vehicles battery this morning.He was friendly and understanding & checked what the problem was beforehand, and it was discovered that it wasnt the battery, but a possible issue with the starter. And, for that, I am very appreciative. It would have been easy to sell a battery to me, which he did not do. Instead, he gave me honest advice, and that is great!Thank you very much for this great service, especially now during the COVID-19 pandemic! Its good to know that there are still great (and excellent) service & service providers out there.

JJ
Review №18

Very good and friendly service and I was helped very fast. As I arrived I was treated very friendly and received good professional service.

Ro
Review №19

Great product knowledge, speedy service and great ability to answer all questions completely.

Ta
Review №20

We were so impressed by the service and assistance we received from Wimpi Mcarthy today when my battery needed to be replaced, he was so helpful in explaining everything we needed to know regarding the battery and its warranty. He even assisted me in running a diagnostic test and resetting my radio which had gone into an safe lock mode due to my faulty battery at no extra cost! We appreciated their approach and assistance so much and will definitely be calling on them again. Thank you for great Service Wimpi

Pe
Review №21

Had a battery fitted June 2020. Had a dead cell. Battery 24 replaced in and extended the guarantee without an issue. Excellent service.

Sh
Review №22

Absolutely amazing service ! in addition to the best prices.so super friendly and helpful!!thank you guys !

Al
Review №23

My vehicles battery kept running down for some reason. As I bought this battery from them in May 2020, I took my vehicle there for them to inspect. They inspected the battery and informed me the battery is perfectly fine and it just needs charging.Today I took my vehicle to them to have my spark plugs and ignition coils checked. They took my vehicle for the day and replaced all the faulty parts.Kept me up to date with how things are going and always received extremely friendly help!I would recommend them anytime!

Iv
Review №24

The staff at battery 24 is professional and know their business.

Se
Review №25

Upon arrival any customers will immediately feel welcomed. Great variety of all type automotive batteries at very reasonable prices. Staff are well trained and ready to assist with any issue. I would recommend Battery 24 to everyone. They help with light automotive batteries as well as truck batteries. Shop is well organised with many more little extra services such as aircon top up and micro services.

tr
Review №26

Very knowledgeable, friendly staff and outstanding service. Keep up the good work and be blessed.

Ch
Review №27

Was willing to assist after hours on a weekend and open on Sundays. Staff was very helpful and swapped my battery out in 15 minutes.

Da
Review №28

Friendly helpful staff. Knowledgable of batteries and what options are available. Car batteries tested by staff to ensure they are not just selling a battery but providing a service to the public.

Da
Review №29

Very impressive, very good, very understanding, very friendly. Received free camping chair when order new battery. Agree with other customer comments

Pa
Review №30

During the trials experienced by many people through lockdown and the consequent hardships, businesses like this NEED to be recognized for their excellence in friendly service, efficiency and compassion. From the business owner himself on the phone, offering amazing advice, through to the employee who came on call-out to our rescue: 5-stars on all sides, Battery 24. You made our day today!

Ia
Review №31

Good friendly, honest service here.

Gr
Review №32

Its been a very long time since I experienced good service with a smile. From the lady at the help desk to the technician to The manager himself. Thanks once again to Leonard and team your outstanding service and going beyond the call of duty to assist me today was greatly appreciated. The valuable Info passed on was noted. (I was stranded with my bakkie at the Sasol garage in Brackenfell)Thanks guys.... Trust you guys grow from strength to strength.Grant. V

Bo
Review №33

Bought a battery from them about a year ago.No issues whatsoever.Great price as well.

Da
Review №34

Great service and great prices.Incredibly helpful, took my call late at night, knew exactly what I need and has a very good knowledge of batteries and what alternatives to use.Will be a return customer when another battery dies.

Ka
Review №35

These guys are the best! They know their stuff, nothing is too much trouble, they give sound advice, they dont try to charge you for every little thing they do, and they ALWAYS exceed our expectations. We dont even consider anybody else when we need help with batteries.

Li
Review №36

Best people in batteries! 24 hours service, 7 days a week, after hours. Hell of a nice guy, Leonard!

Jo
Review №37

Amazing service, thanks Jeandre!

Br
Review №38

Great service and straight up honest advice even if its just advice that your taking on the day.

Jo
Review №39

Very helpful good products and well prized

Ch
Review №40

24/7 Service. Friendly, honest 5 star service. Always helpful and patient!! Easily accessible and lots of parking.

Ba
Review №41

Great friendly 5 star service!!

Th
Review №42

Lovely service from very knowledgeable and all-round friendly staff. Competitive pricing with a wide range of options.

Da
Review №43

Excellent service, very professional with honest advice and their prices are great. Highly recommend.

Ly
Review №44

Nico was ready to answer all of my silly questions and gave me service on the replacement of my Fords battery. Thanks Nico.

JP
Review №45

Next level knowledge, next level client service, next level personal and professional help! They are in a different class entirely. Well done Leonard and team!

Gr
Review №46

Such amazing services. If I could give 10 stars I would.

Ev
Review №47

Great service products and prices

Ch
Review №48

Great battery delivery and fitment service. Made the call in the morning and the technician was here by noon. Technician was polite and got the job done quickly. Can definitely recommend

Fu
Review №49

Very good service, would recommend to anyone who needs to purchase a battery.

Ni
Review №50

Really fantastic service, no pressure, willingness to help and reasonable prices. Cannot say enough about these guys.

Li
Review №51

The service was excellentThey quick, efficient and answered all my questions.Very happy 🤩

Th
Review №52

Best Service I ever had . Took my 2 x batteries in for a test and Leonard offered to test my entire UPS setup - FOR FREE !!From the moment I walked in until I left I was blown away with their focus on their customers.Great guys - keep it up.

Iv
Review №53

Excellent client service by the staff. They are very knowledgeable and helpful. There is ample parking and a large variety of batteries. I highly recommend this place.

Mi
Review №54

Great service by a team that perform proper testing of your battery and system with the best equipment available. They explained what each test was and the expected results for a good or bad battery. My preferred brand was out of stock so I have a loan battery until the new stock arrives. I strongly recommend these guys.

Te
Review №55

These Guys highly recommended. You wont go wrong. Prices are reasonable but excellent service goes with. They really go extra mile for customers. Do a thorough checkup on all battery supporting systems and follow correct procedures. They also have a mobile unit obviously at a cost. Guys well done. Keep it up. 😁👍

Ta
Review №56

What a pleasure. The manager educated me so much on the battery of my car- the whys, the whats & the hows...& gave me such peace of mind, knowing that he only has his clients best interest at heart. I am incredibly appreciative to the gentleman who replaced the battery--seamlessly and efficiently (I sincerely apologize but his name escapes me)-- couldnt have been there for more than 10mins. This gentleman had explained so nicely to me over the phone about the different possible options and prices of the different batteries. Truly such a great work ethic here at Battery 24. Thank you for your assistance, for teaching me something new, and for being efficient and considerate in your dealings with me. Truly a pleasant experience. Warmest regards all round, and you wont be disappointed.

Lo
Review №57

Highly impressed with the service. They delivered to my door. Their service is c.o.d. so I was caught unawares as they came highly recommended by a good friend who told me shed paid with her credit card. Still Ill recommend them to anyone else.

Ed
Review №58

Came with a call out to help replace my car battery, explained the problems and awnsered my questions logically. Made a stressful situation disappear .. Great attitude friendly service Definitely Recommend Thanks 👍

Bu
Review №59

I have never in my life experienced the level of service which I received from Leonard at Battery24. These guys are experts. They explained every test they do. It ended up that my battery was perfectly fine after testing and they were honest enough to not sell me a battery just to make a sale. They went out of their way to assist me with my issue. Im a client of theirs for life

Wi
Review №60

I received the most excellent service here today! Best advice. Friendly people. I highly recommend them!

Bu
Review №61

Excellent service by the team! Proper battery and alternator assessment. Great prices as well.A+.

Do
Review №62

Sheer excellence. Knowledgeable, friendly and honest. Second time coming here - will be back for sure.

Ja
Review №63

Excellent service, good value, friendly and knowledgeable people. Extended service hours and a call out service. This is the place to go or contact if you have a possible automobile battery problem.

Ch
Review №64

Flippen awesome service and always... You will get helped within 10 minutes with results about whats up with your battery, highly recommended.

Ca
Review №65

I received good service and was open on a Sunday which was convenient in an emergency. Very competitive pricing

Ma
Review №66

Well stocked. Priced correct. Friendly

Ja
Review №67

What a great experience it has been dealing with the team at Battery24. Popped in on a Sunday morning and within 10 minutes I was out of there with a new battery. Brought the old battery in and was greeted by one of the team members at the car. He carried the old battery in and even carried the new battery out for me. Very friendly and very professional service.

Ne
Review №68

Amazing service, wow, did us a favour free of charge, blessed.

Wa
Review №69

Good service x staff

R
Review №70

Awesome service! Great prices. Leonard you and your team are champions!

Ju
Review №71

Owner of the shop is one of the MOST HONEST, GENUINE guys i know. Ive been dealing with him for the past two to three years and every time they go the extra mile, its unreal but highly appreciated. Here you will never get ripped off and you will always receive more than enough info regarding your issue and if it cant be fixed here they will be sure to direct you to someone who can help you.

Sh
Review №72

Awesome service , friendly service , awesome staff ... Would definitely recommend them ...

We
Review №73

The customer service is amazing. Thank you so much.

Pe
Review №74

Reasonable Prices and Thank You for helping me.

Sa
Review №75

Best customer service Ive ever received. The guys are super friendly and go over and above. Definitely recommend them to anyone

Cl
Review №76

Best service! Well deserved 5 stars. The staff is extremely professional and gave me a few options to choose from. Nico also explained how the guarentee on the battery works in detail. My new battery was even carried to my car by one of the assistants.

Ga
Review №77

I recently made a deep cycle battery and trickle feeder purchase at Willard Express Brackenfell. Being a woman and not particularly technologically savvy, required quite a bit of information and advice. The gentlemen that attended to me, were patient knowledgeable and efficient. This is the best, most impressive service I have received from any service provider in many years! They even came and installed the battery for me. I highly recommend Willard Express Brackenfell.

We
Review №78

I had my battery replaced at home by Battery 24. Fantastic service, I highly recommend.Thank you gents!Regards

He
Review №79

Excellent service

Ri
Review №80

Excellent service and great staff! I would recommend Battery24 to anyone. Thank you!

Ja
Review №81

Thank Leonard for servicing our UPSs quickly. Appreciate the effort. Can highly recommend Battery24

Da
Review №82

Leonard and his team deserve 10 stars! Excellent service, honest and dependable. Highly recommended.

If
Review №83

Excellent service and well priced. They have a wide selection of batteries available and were very friendly. Good workmanship and efficient. Took less than 10 minutes to get my battery changed.Will recommend them any day.

Ca
Review №84

Great Service, Friendly Staff, Competitive pricing!!! Keep up the exceptional work!!

De
Review №85

These guys are absolutely awesome. This is the 2nd time that they have bailed us out of a serious jam, and both times we were sorted out in under an hour. I doubt that you could find faster and friendlier service anywhere else!

Ca
Review №86

Very helpfull and friendly staff. Nico was extremely helpful

De
Review №87

Im positive that no customer ever had a negative experience here!Feeling really amped about the service.Thanks guys keep up the great work!

Ri
Review №88

Leonard is the best. More than helpfull. If I was staying in CT, I would only go to him for a battery.

Ch
Review №89

Good service and knowledgeable staff

vi
Review №90

Excellent service from the owner himself Leonord. I recommend this battery place to anyone. When I got to battery 24 I was welcomed and got great advice. Leonard himself went beyond his duty to make sure my vehicle was sorted. He even checked my fuses and advised me to go to a reputable place HME for an electrical issue and upon arriving I was helped and car was sorted by just replacement of a small fuse. At No charge. I now have a brand new battery and all electrics on car works 100%. Great service thank you battery 24. 5 stars for your service.

Ja
Review №91

Best service ever!!!! Can not recommend them enough!!!

He
Review №92

I will definitely use them again. Have loads of knowledge and very friendly service

He
Review №93

When in an emergency, this is the guy to call. Super fast after hour response. Very helpful. Good variety of batteries. And willing to assist in any way possible.

as
Review №94

They are quick and efficient and friendly.

Sa
Review №95

Friendly service. Leonard and Nico also took the time to explain what they were doing so I was fully aware of how it all works.

Da
Review №96

I want to give these chaps a high five (star) for their product knowledge, willingness to help and also for their honesty. I was doing some serious research and shopping on batteries and they were my 4th stop on that day. Because of my previous attempts in getting advice from other places I also gathered some vast knowledge about car batteries and was pleasantly surprised when they didnt force me into buying a new battery, like all the other places Ive been to, but rather trying to save my old battery. Guess where I will be taking my vehicles (all five of them) when I need new batteries.

Ke
Review №97

Friendly knowledgeable staff that explain everything to you. They even go the extra mile to ensure the safety of your cars electronics. Best service ever, fast and efficient.

Sh
Review №98

Excellent service and assistance

Ju
Review №99

Brilliant service and very professional. Its a passion and not in it for only the money. Will always go back. Thank you Leonard and Nico!

Th
Review №100

Excellent service! You guys are the best!

Information
27 Photos
100 Comments
5 Rating
  • Address:Shop 8, Centre, Gardener Street, De Bron Rd, Brackenfell, Cape Town, 7560, South Africa
  • Site:http://www.battery24.co.za/
  • Phone:+27 72 381 0812
Categories
  • Car battery store
Working hours
  • Monday:8AM–1PM
  • Tuesday:10AM–1PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Payments
  • Credit cards:Yes
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