Webtickets support team were friendly and super helpful in resolving my refund query in a few minutes! 😊

Very poor service!Booked online for Robben Island and due to lockdown it got cancelled.Tried to reschedule to the first available trip the 2nd of Jan 9h00. Got a message cannot move tickets due to price incompatible ticket prices. Nowhere given the option to pay extra difference (amount).Due to this problem we lost the trip as we are leaving for home on 3rd of January 2021.Called for assistance to reschedule this morning but not very helpfull. Call forward to helpdesk 4 times before I got some kind of assistance. Not friendly or helpful at all.Will only be refunded after 7 days!

Thank you to Leigh from Webtickets who ALWAYS helps me, no matter what time of the day it is, always responding kindly and quickly.

Amazing staff! Very professional! Extremely convenient given that you can book online or at pick n pay! When organising events their process is smooth and affordable! 💕💕

Was an absolute pleasure receiving service from Leigh. She assisted over the weekend and on a Sunday ensuring I received the Information I needed

I cannot enter my race due to a glitch on Webtickets system. I’ve tried 5 times and still unsuccessful. This is the first time it has happened since I’ve been with Webtickets but none the less, I’m unhappy as my race closes today.

Best deals

Always a pleasure to buy tickets from Webtickets. I love their paperless approach which saves a lot of frustration as well as a bit of planet. I was especially impressed recently when my transaction went through twice (my banks fault for displaying an error when the transaction went through). Webtickets issued a refund within 3 business hours. ;-)

I used to think Webtickets was an efficient service. This all changed after a Galileo show was cancelled and I needed to get a refund. I submitted my request and waited the 10 working days and no refund. Only once I contacted them again did they tell me my refund failed and that I need to supply my bank details. Surely they shouldve contacted me to make me aware of this, makes me feel like they were hoping I would forget about it. After I replied with my bank details I heard nothing, I contacted them again and was told I need to wait another 7 working days. It shouldnt be this difficult and take this long to get ones money back. They take your money instantly but make it a time consuming drawn out hassle to get it back. I will avoid using this platform in the future

I have gone to a number of events where Webtickets was the ticket service provider and I have not had a bad experience. Their staff are friendly and organised and willing to help. The online system is quick and easy to use, plus the P+P service makes paying effortless! Keep up the good work guys!

I had a problem related to a lost bank card that I had cancelled / blocked that was linked to my Webticket profile but after enquiring about it and how it could be resolved it was sorted out very speedily.This is what I call excellent service.

Get the tickets you want - easy and secure

Amazing event ticketing and race entry company. Great Client service, response time and credibility.

Spent two and a half hours in a line to buy varsity cup tickets. The system was incredibly slow and would only serve about 1 person every two minutes and there were about 60 people in the line. The staff kept dropping the equipment once we did get to the front and then their machines lost power. The whole area had power except for their machines. They then charged my friend twice because they couldnt remember if they had charged him before the power went out. Undoubtedly the worst experience buying tickets in my life. Ill try my best to avoid webtickets for the rest of my life.

An awesome service guys! Such friendly staff willing to help out and make a plan.

Im highly disappointed at your service i dont understand how someone else can be allowed to cancel a ticket on another persons profile its unacceptable and wrong in many ways and somehow i feel it compromises my personal information that is attached on that profile

What is the problem with entries for P+P fun walk, 25 March.So many people are struggling to purchase tickets.I had to go to 3 different branches, before a P+P staff member called your offices to get instructiond how to do it.

Best platform for buying tickets online. Its so easy and they have good customer service.What I like most is their paperless sytem, theres no need to print tickets, i just go with my phone and thats it! This saves me a lot of time and energy.

Always a pleasure dealing with webtickets. Awesome staff and user friendly website.

Best ticket service provider. User friendly website and helpfull, friendly staff.

Terrible, waited in line (in the sun) for 2 hours to get to the front because there was only one ticket booth and the staff were painfully slow. When I reached the front the system crashed and they didnt make an effort to fix it. Their cash register also fell on the floor and probably broke, their credit card machine fell on the floor while my card was in it - luckily it didnt break. This was a bad experience. This was a very bad experience.

One of the most professional companies I have ever had to deal with.

Best platform to buy your events, sports and concert tickets

Best online entry system is SA

The employees must work on their customer service or hand the matter over to a manager to take control of a situation.

The service is always great!

Convinient

Tried to book at ticket, after registering it turned out you had to be a South African to book it. Why can’t you write that BEFORE I take the time to register?Called webticket, they couldn’t care less.

Amazing and friendly service

Efficient and reliable!👌