Got an E Mountain from them for a very good price. The online order process is easy and simple. Great store for all your cycling needs, lost of stock to suit most budgets. They also have a service center for your bike. Staff are friendly and helpful.

Good variety, reasonably priced. Their sales are worth looking out for. Dont expect stellar sales service unless youre buying a bike. Part of Cycle Lab and have a good online presence. Offer Wesbank bicycle financing.

Best variety of cycling equipment, really great help from staff. Often a good discount on something you. An use.

Excellent, service, extremely friendly and helpful staff, beautiful shop, I felt I could just stay there and shop! Plus theres a mini coffee shop and snackies ... I had a delicious latte.. xxx

Massive range on all great variety of cycling equipment and clothing, well priced and friendly service.

Excellent service from Steven and the guys at the tills. Always an awesome experience at CWC.

Not good service at all at CWC Tygervalley. Returned wrong item given to me yesterday, today. The lady that helped me had a attitude. Dont ask me unnecessary questions. Serve me in a nice manner with the right attitude. It wasnt my fault in the first place it was your guy giving me the wrong stock in the first place.

What pathetic service. I bought a front light from them and there were 10 people at hand to help part me from my money in about 2 minutes.Returning/exchanging a broken light however is a totally different experience. 3 Visits, 2 hours of time, 5 days of wait - thats what I had to deal with. As many people whom are ready to take your money, so few are there to give it back - well 1 specifically (and that is only if she happens to be at the store)(and yes she really is the only one as none of the other 15 people in the store can be trained or has the ability to do her level of skilled work).Also please be aware that they appear to be struggling financially as they apparently have zero cash available (even though the customer just before me paid in cash). They will gladly let you however take something else, or a perhaps gift card, so theres always that :(Rather support the smaller shops in the immediate area, its a far better value experience!

Bought a new bike from these guys and been stuggling with them to actually repair/fix the problems.

Wide range, good service. Prices can *sometimes* be a little higher than an independent shop but when they run special nobody beats them

One of my favourite walk in cycling shops. You can literally find anything there. The staff are always friendly and willing to help where they can.

Was quiet so had good service BUT disappointed that what you see on their supposed website price wise is not applicable to their physical store. Apparently the online store is a separate entity?! I think that should be made VERY CLEAR AND UPFRONT on the website.

The integrated coffee shop is a great idea. Had good coffee while waiting for my bike to be prepped. Friendly staff. Nothing to complain about.

I would advise to not give any contact information to these guys as unsubscribing from their mailing list is not as straight forward as just replying stop.The opt out message is vague and every changes with every single message.Ive seen OPTOUTNO, OptOUtNO and OptOutNO (Yes, those random uppercase spelling is correct)There is also no indication of SMS TO OPT OUT, just the above words at the end of the message.Even after replying to those messages with the text above I still get spammed afterwards.Ive contacted CWC (15:09 28/04/2021) and asked to have my details removed.Now we wait.

Very friendly staff!Got everything I wanted.

Friendly service. Good advice. Better prices

Steven in sales gave great service

The service offered by you guys are unparalleled!! Thank you once again for your superfast and efficient service #youguysrock #serviceexcellence#quality

Waste of time delivering a Bicycle they made an offer on, drove all the way for nothing with no recompensation. Rather sell your Bicycle privately,less Hassle. Further more Andre the manager was ok,gave me a free empty Bicycle box

Not always easy to find what you are looking for due to the layout of the shop but they have really upped their service game!

Wonderful customer service. Very helpful and informative. Store has a variety of products and services with competitive prices.

Great staff service @ Scrappy....your one stop bike shop

Staff were friendly and the store is well stocked, also really liked the layout

Big thanks to Chris Willemse and the staff,if I can mention Stephen,Shane and the manager on duty for the professionalism and assistance today.well done guys keep up the good work.we will definitely be back in the new year.take care and keep safe

A well run family business with a genuine connection with the cycling community. Friendly, knowledgeable staff and incredible deals for both novice and professional cyclists. The very best of everything surrounding the cycling lifestyle.

Amazing service and expertise.

Best bike shop in Cape Town! 🤘🏽With some really amazing coffee ☕️

The level of service is atrocious, takes ages to get someone te help in a store that is clearly not too busy, and the manager seems too preoccupied to deal with complaints. It’s such a pity that this is the only large bike shop in the Tygervalley area. On two occasions the salesmen I dealt with kept pushing bicycles well out of the price range I was looking for and didn’t want to allow a test rides? I’m sure this does not apply to all the employees, but after the last two visits I will be staying far away

Underwhelming store if youre used to CycleLab service level and stock availability. Spent 5 minutes talking to someone who thought I wanted to buy arm warmers in the middle of summer, instead of arm protectors, only to find out they dont have any stock of these to begin with

Awesome stock. Awesome service - enthusiastic and attentive staff. Well worth the drive out there and would definitely go there again regardless of distance.

Thanks for the fantastic service. I financed a bike through them and it was the easiest process as well as efficient. Adrian has a world of knowledge and is keen on sharing it with you.Our setup was done and he had so much patience with us ensuring it is correct and any additional items required as the best value for money.I would highly recommend Chris Willemse Cycles to anyone and it is the best service I received compared to two other bike shops I have been supporting in the past.

... as always, just a pleasure ! Excellent service and after sale service.

Not very impressed thus far with CWC. MTB sold giving lots of problems and the workshop did not seem to care about it. Will change rating if problems are sorted out.

Very good service and friendly staff. Reasonable prices, too. Definitely recommend them if you need a one stop shop for biking gear. (cant comment on the bikes themselves, I only picked up other gear)

Very good service, friendly & helpful by Mathew. Had to get more information about Ewayz e_bike for a friend who already bought it, but forget to ask questions

Great experience keep up the good service 👍

Thanks Adrian for great service

They are really knowledgeable about cycling and have tons of equipment and advise.

Ok bitter not great by a long shot.

One stop shop for all your cycling needs. Very helpful sraff.

Very poor, ordered tyres from CW Cycles online on 6/3/2021 .today 24/3/2021 still nothing, no e mail, doesnt respond to my NUMEROUS e mails, Martin the online assistant never answers, VERY POOR !!!

After sales service is fantastic, particularly Andre, the general manager.

Everything youve ever wanted pertaining to cycling.

Sometimes you just find great customer service and excellent help in a shop and then it is important to note it. I was visiting this shop on 29 December 2019 and my son was with me. We got excellent support from sales consultant Adrian De Bruyns and spent more than an hour with him in which he took us through every little detail regarding our purchase. I was very impressed with the variety available in the shop as well as the spectrum of bicycles in a lower price range. I also felt that he really went out of his way to accommodate my preferences, not trying to talk me into spending more money, but rather looking at cost effective good quality recommendations. A great experience!

Just love ghis place

Great service and lots of stock.

This bicycle shop definately not the friendliest sales people. Then again i definately would recommend this shop, has very wide variety of stock. Bicycles, spares, clothing and service department. Prices expensive but competative in the market. Thanks

Excellent service and advice from Shaun, as always! Thank you

We entered the shop 5 minutes before closing time on Public Holiday. The staff was friendly. The specific item we were looking for was not on the shelf but the assistant went to the storeroom to get the specific item we were looking for.

Efficient and knowledgeable staff; huge selection of bikes; widest range of tools, parts and accessories in town.

Great service, strict Covid 19 protocol which is great to see. First shop I have been to where they have cleaned the Card machine after EVERY use. Good job guys thanks for keeping me going

Super friendly and very helpfull staff. It was an absolute pleasure doing business with you.

They had what I wanted and so I was a happy client, quick in and out otherwise it can become expensive to start wandering around due to the large amount of temptation available.

Lacks good customer service. Still waiting for cwc to contact me back

This WAS one of the best cycling stores in town ,Id highly recommend using a smaller store that meets and sometimes beats their pricing .(CUSTOMER SERVICE ISSUES) rather use the online store if you must.Reason for my poor review is that after purchasing with them they very quickly thanked me via SMS and asked about my shopping experience so as a fan i obliged by following the link provided and expressed my concerns based on my experience and till today, no feedback nothing....FACT not everyone walking into your store knows all the technical terms for your products so leave us with an experience that will want local cyclist /newbies wanting to come back and not feel stupid for even asking

Great space and choice of bikes and accessories. Recently Andre and his team went the extra mile insorting out a brake issue I had with Merida...well done and thanks ous!

Large store. Enough parking. Good service. Informed and well-trained staff.

Helpful staff, and great selection of stuff to spend my hard-earned money!! Lol

Great people, great service!

Absolutely outstanding service. They are helpful, knowledgeable and have always gone over and above to assist where they can.

Would recommend CWC anytime. Very professional and all the sales men/woman knows what they are talking about when it comes to bicycles. Workshop is excellent, serviced my bike there and could not be more happy. Great work CWC!!!

Staff friendly and knowledgeable

I have nothing but praise for these guys. GREAT service, GREAT deals, highly professional & skilled staff. Thank you for making my request happen within minutes of the request, I am very impressed.

Needs a more personal touch. Used to be much better, seems like a wors masjien now.

Fast delivery and pretty good online selection of bike goods

Friendly service. Provides cost effective options. Gives discount on a variety of items. On the spot mark downs. Exceptional place to purchase cycling gear and accessories. Phenomenal one stop shop.

Had everything I needed

So impressed by their service. I bought the incorrect pump (shock pump instead of tube pump) and they let me exchange it, almost 5 months later. Thanks a lot!

Thanks for helping me this morning just before the 3 week lock down. Customer for life.

CWC has a great selection of cycling products no matter what your experience level, youll find something for you. Great competitive prices and well informed staff are around to assist. Stock sells fast so go and visit them!

Friendly staff. Good service

Always a good visit. Dealt with Adrian, excellent guy, got good advice too

Service so-so ... unless you look like a high spender. Didnt feel welcome #cyclesnobs

Very helpful staff. Bit pricey in general. Makes for great browsing, but phone ahead if you are in search of specific bike stuff. Online shop is great!

A big thumbs up to the branch manager Jaco (I think is his name).I took 2 bikes in for a service and requested the tires replaced on one of the bikes. Unfortunately when I went to pick up the bikes I discovered the wrong bike had the tires replaced.I was annoyed while waiting for the tires on the other bike to be replaced too, contemplating the additional cost, when Jaco came around and asked me if everything was ok. I explained the situation, he immediately sorted it out and I didn’t have to pay for the additional tires. Now I feel like I gained a new set of tires (on the wrong bike).It isn’t a lot of money (less than R300), but I am really impressed at the customer centricity. I bought a new bike for my son for R8000 and this is now the only place I will go to in future.

Top notch service from Adrian but most importantly my second awesome experience with this business. More companies should do business like this!

I have bought a Marvel triload bike rack from CWC. I used it when we went on Holiday in December, Unfortunately I lost all my keys for the bike rack and basically I was stuck and the rack was useless. When back from holiday without my bike rack, I phone CWC and explain my situation and send Jaco one of the managers photos of the locks.. Jaco ensure me that he will make a plan. Jaco find replacement keys for me and within a day he courier the keys to my home address all for free without any charges. Service and commitment like this is hard to find. Thank you Jaco and CWC for the excellent service. Rgds Herman

Shopped there previously and had a wonderful experience. Not living in cape town, was really looking forward to it again . However, security would not allow entry as he said they open at 9 where as the door and the website suggest 8am. If the shop only opens at 8 for drop off for service, please state that or change the opening hours.Disappointed as I had a long list of purchases to make and passed over other bike shops. Returned home to our town empty handed.

Good friendly advice

Buy online and collect on regular basis. Always good service.

Great service and advice from Stephan

Very friendly and Patient guys

Best client service i have ever experienced the staff is extremely friendly and helpful and always there to assist and advise, i will not go anywhere els and wil recommend them to anyone.

What a really pathetic shop. Went there this morning to buy a pair of cycling shorts. They did not have a single pair in Medium size, not one pair. Went to Sportmans Warehouse and they had tons. Wont go there again.

Very friendly staff that greet you when you walk in.Little coffee Bistro and Cafe with seating.An absolutely massive selection of bicycles in all various price ranges.Loads of accessories and other cycling goodies!

Very big variety of bikes and parts available, at very good pricesHelpful staff.Nice coffe corner as well

I have used CW Cycles on a handful of occasions - both the online store and the physical walk-in store as well and although the deals they offer are unmatched in SA, I do believe they struggle to deal with the quantities of orders placed. Having ordered a set of pedals online I was frustrated upon opening the parcel to witness that half the parts were missing. After inspecting the contents I found that the Quality Control signoff sheet was signed off not only once but twice. This indicates a clear flaw in their goods handling service and a degree of carelessness. It appears that they move stock around from various warehouses before shipping - stressing the importance of QC.I called them to inquire about this error and it was rectified the next day happily by CW Cycles staff.

Steven went out of his way to assist me - a very positive experience. The staff are friendly and the store is well stocked which is a rarity in this country.

Always get good service. No hard sell.Glen, the workshop manager always willing to assist and advise as with Calvin.

Great store with a good variety of product.

Nice looking shop but the attitude from the staff was not good. I asked to look at a bike for R5000 and the look I got was like (what the F are you doing in this store) so I bought my new Titan bike from another store that actually has customer service. Very disappointing experience to what I was expecting from what I have heard on the radio. The website was also out of date.

Walked into this store a few minutes ago with my husband who was looking to have my bicycle serviced and needed a few things, the sales assistant or floor assistant whoever it was was so rude and so impolite it was as if he did not want to serve my husband my husband asked him 1 question and before my husband could finish he just said very abruptly and rudely no we dont have that. I came all the way out of bobteheuwel here cause of the great reviews about the place however will never go back.

Darren in the online department, your service is fantastic. Thank you.

I bought a Titan road bike online with Dean Bartholomews help.He got me the best possible deal and was super patient with all my stupid questions. Ill recommend them to ANYONE!

Staff always helpful and their specials are unbeatable. Pricing across the range very reasonable.

Very very helpful even though they were fully booked they managed to help me with my dilemma. Thanks alot CWC!

Great shop, good choice of products. Friendly and helpful staff.

They cant trade when the electricity is down!

I wish we had vervice like this in JHB. Absolute professional service at a reasonable price. I buy from them regularly online

Great service, great value.