So after my initial complaint the Manager of the store Vanessa reached out to me and after having a chat with her about my disappointment she offered to replace the defective item with something else. I also met with her personally and she was very warm and accomadating and as a result i have changed my review score from a one to a four. She was also very personal and super friendly. So i will definitely return in future!!!
Great service from Vanessa!The lady who assisted me yesterday was unprofessional thanks to Vanessa fr explaining to me and doing her best to assist
Well stocked and well price. Good quality linen and large variety to choose from
Easy to find,easy to get things,and also from the help of stuff,sanitizer is there by the entrance..not crowded
Widest selection of homeware. Value for money. Great designs.
They dont open on time, they were all standing at the tills. When it was time to open, then manager only started putting the money in the tills at 09.13am .Get in the line. We 7 in the line. But the line is not moving. I stand in a line for another few minutes till I get helped.What I dont understand, they were standing talking before the store was open. Why was that not sorted out before the store opens. Im disappointed and I dont think you will be seeing me again
My go to for dropping off items for Paxi courier and general homeware purchases. Friendly and helpful staff. The store size leads to congested queues sometimes but thankfully the service is quite swift.
Good enough customer service
Thank you to the staff.I misplaced my phone in store and they kept it for me. Highly appreciated their work ethic.
Lovely selection of carpets
Their Paxi courier service managed to smash my delivery (after it being delayed by a whole extra week) and then tell me they dont accept fragile goods.
Reasonable prices. I really enjoyed shopping there more especially cutlery
Your opening hours are wrong on google and I ended up waiting an hour for your store to actually open.
Good
Nice
What time do you guys close in the week