user
Sorbet Steenberg
Steenberg Villiage Centre, Reddam Ave, Westlake, Cape Town, 7806, South Africa
Appearance

Comments
Ja
Review №1

Had a power mani and pedi done, quite enjoyed the biosculpture nails and leg massage however I wasnt very impressed that the receptionist did not let me know about bringing sandals along, after all it was a freezing cold day and Id had to walk out barefoot in the cold... after service not too great however thankful to the therapists...also session ended 10minutes before.

Zi
Review №2

Had my eyebrows threaded and tinted, wasnt satisfied with the results.

Ne
Review №3

Warning everyone do not go to Sorbet Steenberg. It definitely the worst sorbet in the western cape. Had a lady named Nyasha do my nails. Not sure if its her first time doing nails or if she has never been properly trained. Her technique made all my gel lift less than 24 hours after I left there. To top it all off I could smell her breath through my mask and everytime she lifted her arms to re-adjust it s smelled like vinegar. I wanted to throw up I actually excused myself to spray perfume in my mask which even though it made it difficult to breath was better than the stench. Worst Nail experience ever. I have been going for manicures / gel overlays every 3 weeks for nearly 30 years. She was definitely

Si
Review №4

Always great service

Te
Review №5

The experience that makes the spending all worth it.

Li
Review №6

Thandi did a great job with gelish. Very efficient and friendly. The gelish has lasted longer than usual! :)

Am
Review №7

Definitely the best place to get your nails done!

Ci
Review №8

Never ever again

Je
Review №9

Still here and enjoying it so far!

Gr
Review №10

Fantastic service and wonderful work done to my hands and feet.

na
Review №11

Staff is super friendly and very professional

je
Review №12

My mom and I went for hot stone massages. Very friendly staff.My mom had a lovely experience, good skill and thorough massage.50% of my massage was spent sorting out the hot stones and I was left very disappointed in the general skill. Definitely not worth the money!

As
Review №13

Quality service, professional and friendly staff. Always keep their clients happy and feeling comfortable. Great atmosphere in the shop while being pamperd.

Am
Review №14

Always friendly and welcoming.

Sh
Review №15

As normal, the staff are professional but friendly. They always greet us by name and dont try to sell us products that we do not need.

Ni
Review №16

Friendly staff. New therapists I guess, Im always left with excess wax on me, cuticles being painfully filed away.

Pi
Review №17

Love this Sorbet! Thanks to Nolu for doing such a fantastic job and making my treatment so enjoyable. See you next week.

Je
Review №18

These ladies are on 🔥! Always happy when I leave. Had the MediPedi done (for the first time) - great job done by Ashleigh!

Se
Review №19

Great service , very pleasant ladies.

Se
Review №20

Love a cheeky mani and pedi here. Staff are superb too!

Pi
Review №21

Had booked an hour power pedi. 45min later she was done, the filing shaping and massage part were all rushed. I asked the therapist how long it should be thinking maybe it had changed, her answer was an hour but that I need time for polish to dry so I can put my shoes on!!! 15mins??....I have been to Constantia and meadowridge branches in the past & their service is much better. This was my third visit to this store over 2 yrs and each time a different service level issue, so after todays rushed pedi I wont go to this branch again. Its a shame as I am sure with correct manager presence and attention this could easily be rectified and they could be busier.

La
Review №22

The staff are not friendly at all... the equipment looks old and dirty... not once got offered something to drink.... awful experience.... the owner needs to maybe spend some time there

Al
Review №23

The best sorbet!

Ja
Review №24

I always have a great experience at Sorbet Steenberg. The day before my wedding: me and my bridesmaids came in to do our hands and feet, and the friendly staff went all out in getting us sparkling wine and cupcakes to enjoy whilst we had our treatments. It was a real treat and what a girly panper day is all about! Id highly recommend getting your mani or pedi done here :-)

Em
Review №25

Waited over 20 minutes for my appointment which in the end I was not able to have due to me having to leave for a prior commitment. Very disappointing. The staff didnt seem to care at all that I had been waiting so long - couldnt even apologise for the inconvenience. Just told me I must have had the wrong appointment time (I did not according to the sms). Very poor service - I will not be making another appointment here.

Ro
Review №26

A lovely sorbet with professional staff and great service. Was very happy with my manicure.

Ju
Review №27

Awesome experience, thankyou Andiswa

Al
Review №28

Olwethu is amazing and the new store is beautiful and fresh

Mi
Review №29

Great staff, good quality of work, affordable prices, good atmosphere.

IH
Review №30

Very friendly staff and good service....very busy

Le
Review №31

HiEnjoyed my express mani last Sat but by Wed (4 days later), my polish was chipping and by Thursday I had to remover it all myself. Most unimpressed with staying power of the polish

Si
Review №32

Person at reception needs to be trained to be hospitable. Every time I go there I am ignored and treated badly. Ruins my entire experience.

Ro
Review №33

Absolutely disappointing .Went to get my eyebrows threaded and the lady did a terrible job. Hairs still all over the place ,I couldve done a better job with tweezers .

Li
Review №34

Had a full pedi booked for 5 - should be an hour - after 45 mins manicurist was finished - on being asked why so short,she said she was giving me 5 mins to put on my shoes! I take 1 min! Felt they were rushing, so they could close at 6. Not impressed, as they always give their clients the full hour that has been paid for.

Ma
Review №35

Not friendly at all i got bad service did not like my nails. Wont go there again.

Le
Review №36

Great Nail Salon, but dont get a wax. Youll end up with ingrown hairs 😳

Ti
Review №37

Super busy store. Friendly staff who want to help.

Al
Review №38

Favorite Sorbet in the Southern Suburbs :-)

Ca
Review №39

Very professional and friendly staff- I can especially recommend Nikhita!

Sa
Review №40

Pleasant staff and experience

ma
Review №41

Very helpfull

Je
Review №42

Very friendly staff and went above and beyond for me to squeeze in another appointment.

Ki
Review №43

Got more than what I paid for just because ... Thank you

Jo
Review №44

Feels a little cramped but efficient...

da
Review №45

Nice place

An
Review №46

Awesome staff

Jo
Review №47

Good servic

Ge
Review №48

Awaesome

Va
Review №49

Perfect!

Ro
Review №50

Good service

Lu
Review №51

Great pedicure

Information
7 Photos
51 Comments
4 Rating
  • Address:Steenberg Villiage Centre, Reddam Ave, Westlake, Cape Town, 7806, South Africa
  • Site:https://www.sorbet.co.za/
  • Phone:+27 21 701 0365
Categories
  • Beauty salon
Working hours
  • Monday:8AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations