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Sorbet Glengarry
Cnr De Bron & Fairtrees Road Glengarry Shopping Centre, Brackenfell, Cape Town, 7550, South Africa
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Mi
Review №1

Was my first time at this branch and it was so nice! Everyone was friendly and welcoming. Everything was sanitize before use. I got gel on my nails and absolutely love it! Will definitely be going back

Sa
Review №2

Excellent experience. Loved it. My feet and toes are very happy.

Li
Review №3

Excellent service especially Linda and Natasha. Great and professionalThank you, will definitely go again

HA
Review №4

Thank you Evelyn (new young lady) for restoring my faith in having a Pedi! It was the best ever. She was so gentle with the toes and cuticles. My feet were truly pampered!All the staff are friendly and welcoming.

La
Review №5

I really enjoy going to Sorbet at Glengarry. I enjoy being treated by Chanelle and the service is always great!

El
Review №6

The staff is super professional and helpful, would definitely go again!

El
Review №7

Went for a french pedi. On day 3 the first toe’s nail polish just peeled off. On day 7 everything was gone. The nail polish peeled off in solid sections. Manager said sorry, if I don’t report it in 2 days they cannot help me. I literally showed her the peelings. But they were not interested. When I asked for the number of head office to lay a complaint, the manager told me to google the number myself. How short sighted can they be? I was not asking for a refund, but just to put another layer of colour on my nails. But this was too much to ask. Never going back.

Ca
Review №8

Sorbet was very busy and full. Many ladies having pedicures and manicures. Service was good and friendly. Enjoyed my experience with waxing.

Ta
Review №9

Best in the business. Very professional staff, I am always happy when I walk out

Ja
Review №10

What a treat. Power pedi gellish. Colour: KISS FROM MARILYN. Great choice. Toes look fab.

An
Review №11

First of all I had to wait 15 min for my waxing then the wax was to hot and I complained about the temperature of the wax and she could not get it in place. She burned me and did not clean all the wax off. So I am very disappointed. In the reception area they state if you not happy about your treaent you dont pay well I am not happy at all.

Do
Review №12

Melvis did my nails and she was really good.

Ju
Review №13

Its well run and facial was really good

Ul
Review №14

Always good service. Staff well trained and very professional

za
Review №15

Ive been to a few Sorbet stores but I really enjoyed my experience at Glengarry branch. The staff were very professional and really took time with the simplist procedure. Thank you for the good service!

De
Review №16

Today I booked for a 75min facial to spend my birthday gift from Sorbet (thank you sorbet).My facial everything included (dressing, skin analysis feed back and payment)was all done in about 60 minutes.When I checked that it was a 75 minute facial the lady at reception said we have to book it like that and the owner will call me.The owner did call but said she had to check her security cameras. She did not like the feed back I gave .During the facial there was no music at all , the lights were bright and the facial was not the best.The technician was polite but I suggested to the owner that the technician may need more training.I have been for many facials including at Sorbet they were not like this .I am very disappointed and suggest you rather book your facial somewhere else.

Wi
Review №17

Good, friendly service. I had a Swedish back and neck massage, and my wife had a Environ Facial. We were both satisfied with the service.

S
Review №18

Excellent friendly service! Enjoyed my pedi and Melvis gives an awesome foot massage 👍

El
Review №19

Wonderful experience with friendly staff. Clean and spacious environment that adheres to Covid-19 regulations.

Ta
Review №20

Very Friendly and welcoming staff, I went for the Relax Max Massage, it was really relaxing and would definitely go again.

So
Review №21

Thank you to management and staff that handled my query and always welcome me with a smile. I urge clients to talk to your branch when something is not exactly what you expected. Firstly we are all human and secondly every individual has different expectations. It is always best to speak to your branch staff and they will gladly accommodate you if it is a safe and reasonable request.

Ch
Review №22

I would like to thank the owner of the shop for first of all phoning me and also gave me a free voucher after my experience regarding a facial. I really appreciate that you made an effort in calling me and discuss the matter. Have a wonderful 2020.

Cu
Review №23

The staff was very professional and followed Covid restrictions. I was nervous as a male going for a pedicure but the staff treated me like any other customer.

De
Review №24

Made an appointment during the week for a power pedi. At no time was I informed that I could not bring parcels into the store. Needless to say when I got to the store after been to Woolworths I was told that I could not come in.I then had to cancel my treatment. Very disappointed with Sorbet Glengarrie as no alternative option was offered. will not be returning. All I had with me was 3 bags of groceries and did not to leave it in the car because of the heat

Mo
Review №25

*Review Update* from visit on Tuesday 9 July 2019:Im glad that I continued to use this branch. The new front desk ladies are great and they didnt take it lightly when I had a complaint about my treatment. Although I was unhappy about my treatment, I left an overall happy customer and I will definitely be a returning customer. Thank you for the amazing service.I keep coming back here because its conveniently located, although the front staff are not at all friendly and I never feel welcome here. Therapists service vary, but for the most part, they do a good job and they are very professional. My most recent visit yesterday was the best one Ive had in a while and I would recommend Zinthle for your waxing needs. She was quick, but thorough! She made me feel comfortable and I was happy with my entire appointment

Ch
Review №26

Beautiful and friendly staff! Melissa & Eden in reception are an excellent choice for the face and first contact of this branch. Angelique is friendly and professional with curtious manners. I will definitely visit here again! Thank you

so
Review №27

It was average. The lady that did my husbands feet dissapeared. When I started asking where she is and why she is gone for so long.... they informed me she is in the loo.... think Ill try a different sorbet rather. Would love a special touch of spoil or welcoming. Not just in and out pedi. It was like a factory. Not a relaxing beauty treatment.

Pe
Review №28

Staff very polite and service is excellent

An
Review №29

It is such an amazing place and smells so nice inside!!

ta
Review №30

A friend of mine recently got a pedicure done there (she often goes there). However she got an infection after her last pedicure which she had to go to the doctor for. The doctor tended to it but a day later she had to go back again and the doctor had to remove her toenail! After having her usual pedicure all she really got was an empty bank account due to doctors bills, a toenail that had to be removed due to major infection and not mention the agonizing pain she is in. Really not at all happy/impressed.

Ma
Review №31

I always feel so welcome and relaxed when I visit the store. Junior knows how I like my coffee. All the ladies are friendly. Today I got a discount of R250 because it is my birthday month.

Ru
Review №32

Very efficient and friendly staff.

Li
Review №33

I had a great experience at this Sorbet. Initially I didnt find the staff on reception that friendly but I enjoyed my pedicure. I returned the next day for a mani. The shop was much busier and somehow that made the atmosphere better. There was a nice bustle about the salon. The treatments were good and I am very happy with my nails. Once the staff warmed up they too were friendly and I would recommend this store to others.

ge
Review №34

This was another intristing experience as this establishment is s not frequented often by men. And that is the point us as men can well, have that special experience. Treating myself to a pedicure, without any nail colouring(specially for men), starter a long options discussion and laughter. Friendly staff, on-time appointment and frequent visitor points!. This is not only for stylish women but also for us men. Go and enjoy.

Ro
Review №35

Well I treated my daughter and my ex to a manicure etc. They enjoyed it and the results spoke for themselves. Also did long distance gifting via website and all went well.

Ma
Review №36

Excellent service and atmosphere very pleasant with very professional personnel

Wi
Review №37

Very friendly and helpful staff! Such a treat to visit this branch 😁

Sa
Review №38

Ask for Primrose :)

So
Review №39

Friendly people. Exellent massage!

Ha
Review №40

Had a lovely pedi. #spaday

Li
Review №41

Very friendly staff. Excellent service.

Ta
Review №42

Great service!

Li
Review №43

Always a good start to the year - a little pampering

Ch
Review №44

Nails looked great after my visit.Bit of a wait even though I was on time for my appointment.

Ju
Review №45

Friendly staff, welcoming environment. Professional as well. Love it

Ga
Review №46

My nails came out beautifully!!! But the service was ok... Little cold and unwelcoming.

Ca
Review №47

Lovely pedi

Be
Review №48

Nail polish chipped off within 3days and I had s power pedicure and it looked and felt as though nothing was done ...

An
Review №49

Thank you for my beautiful nails Junior!

Su
Review №50

Amazing!!!

De
Review №51

Great staff and service, although they dont offer some of the same treatments as other Sorbets, which can be inconvenient if you live close by to this one.

El
Review №52

Our personal treat and me time place.

Ju
Review №53

My nails looks great.

Ch
Review №54

Great service from the friendly ladies.

So
Review №55

Went for gellish paint and was satisfied with the end result

Do
Review №56

Service is of high quality

An
Review №57

Love this place. Friendly staff and very professional.

El
Review №58

Friendly service

Li
Review №59

Friendly service, lovely spacious shop

Ch
Review №60

Very proffesional yet warm and friendly

Ne
Review №61

Very professional, Junior great!!

Ca
Review №62

Sorbet Glengarry staff are fast and efficient.

Le
Review №63

Great service, nice to go with friends!!

Me
Review №64

Technicians superb and friendly

Cl
Review №65

Could have massage feet longer

el
Review №66

My fav place

Fr
Review №67

Clean and efficient

Ca
Review №68

Rushed and expensive.

Le
Review №69

Professional and peaceful

Me
Review №70

Always a treat

Li
Review №71

Fabulous service

Cy
Review №72

The service

Ma
Review №73

Not going back

hi
Review №74

Great Great Great!!!

Ma
Review №75

Out of all the Sorbet in Cape Town - I drive 20 minutes to get to Glengarry Sorbet. I need a bit of extra TLC because of my PCOS - but I love how they take care of me. Neat inside and Covid compliant. Friendly staff and ample parking.

Al
Review №76

Excellent service. Visit them regularly.

Information
23 Photos
76 Comments
4.2 Rating
  • Address:Cnr De Bron & Fairtrees Road Glengarry Shopping Centre, Brackenfell, Cape Town, 7550, South Africa
  • Site:https://www.sorbet.co.za/
  • Phone:+27 21 981 1087
Categories
  • Beauty salon
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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