user
Sorbet Durbanville Village Square
Shop 27 Village Square Shopping Centre Cnr Oxford &, Queen St, Durbanville, Cape Town, 7550, South Africa
Appearance

Comments
Ka
Review №1

Beautiful store, friendly people and quality treatments. 💅

Da
Review №2

Awesome service and felt very welcomed by the staff. They couldn’t accommodate me when I walked in but was able to make a booking for the next morning offered by the front desk lady. Follow strict Covid protocol and feels fresh and welcoming. Will definitely be returning again soon. 🤗

Ch
Review №3

Best Sorbet in the area. Very fast and professional service. Highly recommend!

Mi
Review №4

Exceptional venue with incredible staff, STUNNING decor and amazing catering. Great atmosphere, safe and quiet area with ample parking. Also stunning views from the rooftop area. Highly recommended.

Ka
Review №5

The place was exceptionally clean and tidy. My nails were also so well done and has lasted more than 2 weeks so far! Im very happy with my overall service.

Le
Review №6

Friendly staff in a great lifestyle centre.

Ly
Review №7

Very professional and great service.

Ro
Review №8

Molly did an excellent job with my silhouette shaped nails, amazing attention to detail!!! Salon supper clean following all the necessary precautions well done sorbet!!! Will definitely be back ❤️

Da
Review №9

Exceptional place to send your wife or girlfriend for a spoil ! Ashs staff and management are professional and friendly !

Ti
Review №10

Very efficient friendly service.

Li
Review №11

Fantastic, friendly service! 💅

Ma
Review №12

I wasn’t always a Sorbet girl but received vouchers for my birthday. I had the most amazing pedicure Ive had in ages and my nails look stunning. The staff were warm and friendly and made one feel very at ease. I love how they instinctively clean and sterilize their equipment after each use. Will definitely recommend anyone to go try them out.

Li
Review №13

Great value for money

Da
Review №14

Always a good experience...

Ch
Review №15

I have been to Sorbet Durbanville twice. The fist time was for a full body Swedish massage. The massage was adequate, but the room was right next to the open plan manicure and pedicure area, so it was very noisy. The massage was supposed to be an hour long, but was over after 45 minutes.Today was my second visit. My sister, who is visiting me from Namibia, went with me. We both went for pedicures, hoping to share a relaxing experience.Again, our treatments were shorter than expected. The therapist who did my sisters feet, had extremely long nail extensions. This made the exfoliating and massage much less enjoyable.When she filed my sisters heels, she filed her leg as well, leaving long red scratches on her leg. I feel this is totally unacceptable.Lastly, we were made to feel very uncomfortable while she told us at length how she really did not feel like coming to work today, how many times she snoozed her alarm, and how she would refuse to work on new years day, as she needs that time to rest.Neither therapist introduced themselves or wore name tags.I dont think I will go back soon.

An
Review №16

Fungai is amazing

Lo
Review №17

Hi. This place a womans and mens dream to be spoiled by very professional and friendly ladies. You will feel at home with your first visit. Book an appointment. Pensioner days for discounts : Monday, Tuesday and Wednesdays. Enjoy your visit to be spoiled.

Ta
Review №18

Absolutely outstanding customer service and quality of services. I am a regular client since they opened their doors. Been to most of the technicians and all are very good. A special mention to the manager who really went above and beyond to ensure I will always be a happy loyal customer. Thank you

EL
Review №19

Good job

Na
Review №20

Always a pleasant experience from booking to treatment.

No
Review №21

Best massage ever!! Ill definitely be back for another one.

Ni
Review №22

My daughter had her nails done and she loved the experience!

Li
Review №23

My French tio mani didnt last 3 days what a waste of money

Li
Review №24

Awesome massage

Sh
Review №25

I wasn’t a Sorbet girl - and since having my nails ruined by a small business in the area I went to Sorbet seeking some help . Walked out feeling great and with a paint to look better as well ! The beautician was fantastic and handled my frail nails so gently without me even needing to ask. Thanks Wasima ! Friendly demeanours from all that I dealt with :-)

Ch
Review №26

Was disappointed today, I have made an appointment more than a week ago for French gel on my toes and when I arrived they did not have the white gel. Surely you need to plan, especially when someone specifically asked for French on the phone when booking.

De
Review №27

Had a, great Swedish back and nek massage

Jo
Review №28

Love this sorbet. Always friendly and helpful staff

Kr
Review №29

Professional, friendly and super helpful staff. Got a great mini-mani and -pedi today. Would recommend, and as a sidenote - would like to thank the staff who went out of their way to help me look for my ring (even when it turned out it was in my clothes the whole time).

C
Review №30

Complaint of shoddy work and unsettling experience not followed up a week later .Cant get hold of them for 2 days. Voice mailbox full. No answer.

Di
Review №31

Love your new store! Friendly staff,accommodating and good vibe. Cant believe that someone would rate you one star due to you not answering ur phone...I know of other shops in the new center who had phone line problems. They should apologize to you as it has nothing to do with your service....the matter was beyond your control(problem phonelines) I wish you nothing but success. I am in the service industry myself and HATE it when public think its ok to rate you low on Google or Facebook when they have not even tried to make contact in other ways-forms....email,Facebook messenger,wazz app,etc.

Ni
Review №32

Thank you Thuliswa! Best Sorbet experience yet.

Ce
Review №33

Good service friendly people

Ta
Review №34

Great service

Na
Review №35

Gerda is great with waxing! Enjoyed the time at Sorbet

Al
Review №36

The only Sorbet I visit.

Ch
Review №37

I had to pay R500 for limited nail colors and a bad service. Will never go back

Ma
Review №38

Always professional and very friendly

Jo
Review №39

Great service - always.

He
Review №40

Amazing pedicure with therapist Gracious.

Al
Review №41

Emilda is THE best....

Lo
Review №42

No foot massage during pedicure.

Me
Review №43

Good products at below market value

Di
Review №44

Very professional.

Gr
Review №45

Relaxing and therapeutic

La
Review №46

Called twice for an appointment and the phone was not even answered.

Ni
Review №47

Disappointing

Ch
Review №48

Clean, tidy, beautiful, spacious, and friendly!

an
Review №49

Best massage

Vo
Review №50

Not happy

Da
Review №51

Nice

Ge
Review №52

Staff are friendly and professional.

Information
15 Photos
52 Comments
4.3 Rating
  • Address:Shop 27 Village Square Shopping Centre Cnr Oxford &, Queen St, Durbanville, Cape Town, 7550, South Africa
  • Site:https://www.sorbet.co.za/
  • Phone:+27 21 001 0043
Categories
  • Beauty salon
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–2PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations