I received an eyebrow wax from Chante yesterday. 24 hours later my eyelids are still immensely swollen, inflamed and extremely red. They’re so sensitive I’m unable to touch them. I’ve received multiple eyebrow waxes from other beauty salons and this has never happened before. I’m highly disappointed and I sincerely hope the scarring will not cause permanent damage.
I selected the acrylic tip with gel polish treatment which is listed as R520. Once I had selected the treatment, a staff member gave me a list of shape options to choose from. The staff member did not mention that any of the shapes listed would be at an additional cost nor did the pamphlet provided say anything regarding that. Therefore, I was under the impression that the shape I had chosen (from a list of options given to me by staff) was all inclusive in the R520 for the treatment. Once I was done with the treatment and paying, I was surprised to be told I was actually being charged R670. When I enquired with the staff member why the price was different she told me it was because of the shape I had chosen.I feel quite disappointed as I am someone newer to the area and went in quite excited to find (what I thought was) a good place near me to make my regular spot to get my various treatments. However I left feeling a little cheated, uncomfortable and certain that I am unlikely to ever return.
The salon is small, but clean and the technicians are all qualified, some in multiple fields. They do a full range of nail services, and also massages, manicures, pedicures, lash extensions, etc.I regularly have my nails done there. You can specify if you have a technician you like, or, like me, give everyone a shot.Tipping is not required, but I feel that a good job deserves a token of appreciation.They have wonderfully uplifting messages on a loop on various places on the wall. Not only do you look better when leaving, you feel inspired too.
Percy is the absolute best I love the way my brows come out everytime!
Friendly service but quality very poor quality work. My mothers first experience getting her nails done was the highlight of her day but I was left a bit disappointed. Reasonable pricing but not worth the buck you spend. Gel nails already chipping after one day 😕
Had another pedicure done by Getrude, once again i was blown away! The service was fantastic and the staff were of course friendly as always. I also had The organic shop Mango & sugar body scrub and Moroccan orange body soufflé tested on my hands which left my hands smooth, moisturised, smelling absolutely amazing and feeling great with no oily feeling afterwards. Will definitely be back! Never felt so special. Thank you for the amazing service and making it worth every penny!
The service was fine, friendly staff and there was constant contact with me to make sure I know what time my appointment will be and if there are any changes.. I had to tweeze out glue from my eyes when I got home after getting the classic set of eyelash extentions. On day 3 my lashes started falling out in clumps, meaning many mink lashes was attached to one of my own lashes... Not sure what type of adhesive was used.. . It should not fall out so soon, though it still looks OK for now. I know now what I want and what to suggest if I do make an appointment again for eyelash extensions.. Thank you for the attempt.
My nails looks good but she file my cuticles very hard my hands was open and sore for 4 days
Thank you Tarie, everybody love my nails, and me👏👏You and absolute plesent lady, and I enjoyed our chat. Gods blessings my angel 🙏🙇🙌👊
Thanks Tarie for my nails,it looks amzing . Thanks for patients .
I always have a pleasant experience when visiting.
Angela K did my nails as they were inti a sad state of lifting and breaking after a visit to another nail salon. I will definitely be back. Thank you for the attentive service. I will be back☺
Best place for nails and Lash extensions! Always happy with their service ♥️
I booked an appointment to get my nails done. I took the initiative to call the day of the appointment only for them to figure out that the woman who was meant to do my nails would not be there and there was no space for me. They then proceeded to try book me on Christmas Eve... who gets their nails done on Christmas Eve at 6pm???? If I hadn’t called to confirm I would have arrived at dream nails for nothing.I will be going to sorbet from now on thank you. At least they are organized enough to book properly. For the money these nail salons charge I expect better service.
The staff at Dream Nails Cape Gate is fantastic. They show much interest in the clients and make conversation so the vibe is chilled while youre getting pampered. 10/10
Really happy with my nails and the attention to detail by nail technician Eben, however, extremely disappointed with the costumer service. I called in for the 30% Monday discount and was vocal about what I was to have done. To my surprise at point of payment, because I didnt do the tips, the discount wasnt honoured. This is the kind of thing that separates your brand from others. Very disappointed.
Went for a quick and efficient leg wax. The service was quite professional and I would definitely come back again.
Even though Ebens could leave early today, he took the time to put me the client first and do what he does best. He is amazing in what he does and will recommend him any time. Thank you Eben Cape Gate
So last week Sartuday I made a last minute booking with Dream Nails and was so happy they could slot me in... Now it makes sense why they had the slot. I did a gelish nail polish and my nails were chipped by Monday... Not even a week later after paying R260 I just want to cry...
I had a lash extension done, and couldnt be happier! The staff were friendly, efficient and knowledgable. I would definitely recommend them.
Staff was very friendly, my nails was done beautifully but I felt the salon was not clean.
Really professional
Very helpful and big enough space with enough staff. They were able to help me on the last minute. Very friendly staff and my nails were perfect.
Amazing staff. Always happy when i leave!
Diane did my nails today. She is a absolute perfectionist. Thank you Diane, I highly recommend you. Linda
One stop beauty store, if you want to look gorgeous at a very relaxed atmosphere come to Dream Nails Cape Gate, the staff if helpful and very knowledgeable too.
Excellent service and professional staff
Very professional, friendly staff and quality /value for money... 👌
Always come out smiling and a good set of nails
2 weeks later my nails are still looking good ❤️
Alwats happy with their service and friendly staff!!
Personnell are very friendly and professionally trained to give you value for your money when they treated your feet and hands as well as your nails.
Good service and good price
Best pedi in town
I have my favorite nail guy and Melissa who does the best job on my brows!!!! Please dont ever let these 2 leave otherwise I will leave as well hehe
The nail techs are really friendly and they variety is ok
Wife had great nails done here.
Will likely not return to do my nails again, maybe something else. Not 100% Sattisfied and they changed my price half way through doing my nails with an extra R40 and I did not change from what I wanted to do in the beginning.
The girl who did my nails was very friendly, she offered to do my nails when unfriendly receptionist had already told me that they fully booked .Unfortunately for her I was disappointed with the end product.I feel the worked done is not worth the price.
First approach entering dream nails I was not impressed... Then I had a gelish polish done and the work was pathetic nails werent filed properly cuticles were on fire and painful... Customer service from the therapist point was horrible no smile, no sense of friendliness... Was not impressed... My nails were half done as a few of them did not have a top coat on... Not again.
Took my elderly father here to clip his toenails. They were very friendly and accommodating.
Every time I was in the salon so far I felt spoilt and special. Thank you so much!
Most disgusted with management smoking inside non smoking area.
Slightly overpriced for what you get but the staff is always friendly and I’ve never left disappointed.
Bad service. Not friendly.
Unhappy.. friendly staff though... couldve done my nails myself... training needed...#dreamnailscapegate
Used to belong to a friends mother. Sold it years ago!
Very nice they do a good job
Always professional and by far the best Hollywood ever
Great treat for myself and 2 kids
Best place for any beauty treatment
Service was quick and efficient.
Professional service, quality products and craftmanship.
The receptionist is terrible, I went there twice. Poor service, the 1st time I entered I just stood at the desk the receptionist left to look at something or other a few feet away. She then gave me and didnt acknowledge me at all so I left 3mins later I left. The nail techs tried to get me to wait as I left
For some great TLC, this is the place to go...
The lady did my eyebrows she did well
Very friendly staff. I just wish they would not send me so much promotional messages. I regret giving my cell number.
The nail therapist was very unpleasant
Angela is fantastic.....
Friendly, professional and they leave you smiling all the way home.
A little bit expensive but worth it.
Wow.... really bad.
Hate the smell walking pass there
Diane is amazing.
Always too busy to cater for walk ins
Professional staff 👌🏽
Good
Very expensive
Professional staff,a pleasant experience
Friendly
Cheap!!!