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Aurora Skin & Spa
6 Waterford Mews, Century City, Cape Town, 7441, South Africa
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Le
Review №1

Absolutely adore this place! Service is always so excellent. Staff are always super friendly and professional. The treatments are absolutely amazing. Would 10/10 recommend.

Ka
Review №2

Enjoyed a luxury couples massage on Women’s Day . The full body massage , back exfoliation, scalp massage and express facial was lovely . Felt so refreshed and rejuvenated for a new week ahead . Ended it off with a lovely cup of tea ☕️💕

Te
Review №3

Zeronica is amazing, Best massage ever.

As
Review №4

Such an amazing experience ,best staff and masseuses ,calming environment great quality products as well highly recommend the luxury packages as its great quality for your moneythank you Aurora will definitely recommend your spa

An
Review №5

I had a great experience with my partner. The professionalism and the service is exceptional. We definitely coming back for more.

Ce
Review №6

After some testing months my husband and I really needed this treat. We were so spoilt and well looked after by the staff. My husband was so relaxed, I could hear him snoring 🤭😂. We really needed this and we will definitely be back for more. Thank you to all the staff 🥰

Ma
Review №7

We had an lovely experience at Aurora. We had great massages. Our therapist, Sanele, gave us excellent treatment. Very professional, good quality service. We recommend Aurora Skin & Spar to anyone looking for a good spar treatment.

Me
Review №8

Faeema was amazing with her treatments today. Thank you so much.

Da
Review №9

Excellent service from the gent to. The location is peaceful and relaxing - the rooms are nice - as well as the equipment used, all of a high standard. Well done!!

Di
Review №10

I must thank the staff of Aurora Skin&Spa helping my husband set up the surprise for my birthday yesterday 1st September 2021 with happy birthday balloons and all as soon as I entered the staff was so nice and professional I had the couples massage with my daughter it was so relaxing I thoroughly enjoyed it thank you to our massage therapists I dont remember their names but they did wonders and to top it off we got a complimentary gift and something to drink and our choice was juice Ill recommend them anytime.

Ru
Review №11

My appointment was booked with thembesa and it was absolutely amazing.

Zu
Review №12

My wife cannot stop sharing the great experience she had. The service was worth the time exceeded expectations. Faeema was the best. Thank you for making her birthday special.

sh
Review №13

Enjoyed every minute. Very professional and beautiful ladies. Communication very good. They know their stuff👌🏻

Fa
Review №14

Had a wonderful experience with Faeema and Zanele... Will definitely come back again. Thank you so much for a wonderful experience ladies.

Zo
Review №15

Best massage and service. From the time we entered to the time we left. Beautiful set up and very clean 👍

Si
Review №16

What an amazing Spa, this is definitely my favorite one yet. Escaping from my husband, kids and a stressful job this is definitely the place to be. Im definitely going to be a VIP in no time!

Mu
Review №17

The massage package I purchased for my wife & I were of excellent quality. The ladies namely, Faeema & Sanele were professional, kind & very hospitable. There service were of international standards & they know how to attend to any beings stress-ful needs. Definitely booking the wife for a session in the near future for another pamper package.

Ja
Review №18

Was spoiled with the couples package and the ladies were professional and very welcoming. We will definitely be back soon to experience other treatments. Highly recommended :)

Gr
Review №19

Amazing and affordable spa, really look forward to every session and cant wait to go again. Highly recommend.

Ma
Review №20

So glad you re-opened. I had the best treatment yesterday 🤗

Sa
Review №21

Amazing experience.... Great service as well...

Jo
Review №22

Lovely, serene environment with a good selection of treatments. The therapists gave good facials & I added a pedicure as extra treatment (R200). The massages were supposed to be relaxing, but felt a bit more like physio (lots of kneading of muscles). The back scrub was literally a 5 minute application & scrub. The Wikideal was valued @ R690 for 2 people, so was worth it. Anything more than that would be ludicrous

Za
Review №23

Highly recommend. Beautiful spa & lovely staff!

Ma
Review №24

Their services and hospitality was extremely welcoming, professional and relaxing

Mi
Review №25

Absolutely fantastic and very helpful as well professional!

As
Review №26

Great experience! Everything was perfect.

La
Review №27

Jessica thank you for your attention to detail, friendliness, kindness and professionalism.I know that my eyebrows arent the easiest to work with but you know what you are doing and you do it with confidence. I am always happy when I have my brows done by you.Thank you very much.Laetitia Kopp

Jo
Review №28

Fantastic staff great experience and value for money. Will be back. Thank you ladies from Aurora Beauty & Wellness Spa

As
Review №29

What an experience I had at Aurora Beauty & Wellness Spa.I had the most amazing massage and facial done!!It was superb thank you so much.You will definitely see me soon and will be recommended by me anytime.

ch
Review №30

Best massages my husband and I had. Such a friendly and welcoming receptionist. Beautiful personality. Will definitely be going back! Thank you.

Am
Review №31

I am over the moon with my end result of my Micro blading. It really looks amazing. Your service is of a very high profesional standard and I will definitely promote your excellent work. I am a very glad and more than satisfied with the excellent job. Thank you once again.Amanda Booysen

ro
Review №32

The relaxing music and gentle touch of the therapist... Jessica you are keeper. Definitely seen results after each treatment. #journeyToclearSkin

Sh
Review №33

My experience at Aurora Beauty and Wellness Spa was nothing less than perfect. They are very quick to get back to you and to make sure your booking has been confirmed. Helen is a wonderful and very knowledgeable beautician that kept me informed about the process of my chemical peel. Everything was very clean, temperature was taken, sanitizer and masks were reinforced. I will definitely be returning to Aurora Beauty and Wellness Spa in the future!

Br
Review №34

Thorough and professional. Best micro-needling treatment I have experienced. Thank you Jessica

Ch
Review №35

Awesome environment and the ladies who did our couples treatment was amazing. The most relaxing treatment to date. Will definitely recommend Aurora and will be back soon!

Ka
Review №36

Theres power in beautiful skin...Aurora and especially my beautiful therapist makes my experiences surpassing all expectations. Jessica has always showed me how important I am. In fact the whole business interacts with me and other clients in a friendly- helpful and positive way. So let me give you some insight on my skin journey so far. I never left home without my plaster ( Foundation).. I had bad pigmentation, that left me with zero confidence. My skin has taken a 360 degree turnaround, or at least for me. I have gained confidence m. I made an appointment with Jessica, and the rest is history. My skin looks and feels instantly refreshed. I am on Lamelle Pigmentation range, specifically formulated to protect skin with hyperpigmentation. My skin has improved remarkably. How do I know, because its evident when people gives me compliments on how my skin texture has improved. I am far from my goal, but Im surely on my way there. Thank you Jessica. She is just the best. Thank you Helen and Jessica for treating me very respectful. To me this is not a luxury, this is so needed for my confidence. Thank you to the entire team of Aurora for treating clients with the necessary professionalism.

Sh
Review №37

Nice set up but as for the massages, it was very disappointing.i came in hoping to be a bit relieved of stress but instead left with shoulder pain.didnt really feel like a massage, made quite the noise moving around, they didnt really use their fingers and press on our bodies instead theyjust rubbed oil over with their forearms.really disappointed. our bodies doesnt feel any different.

Mu
Review №38

I cant stop thinking about the great service I received at Aurora Beauty and Wellness Spa - the massage felt so great I almost fell asleep, lol. I absolutely had the greatest relaxing experience ever. I will surely be booking again

Ru
Review №39

I was able to get a last minute appointment. They were very welcoming & extremely professional.

Pa
Review №40

The therapists are friendly and good at what they do. Our package included snacks which I guess served the purpose but as a therapist with a background in 5star hotel and spa, I know they can do better (maybe seasonal fruits). Great ambience, relaxed atmosphere, not a hint of any stuck up or snobbish behaviour, which can be common in an environment like this. This place is great! Ill definitely recommend it, and will go back.

no
Review №41

Great service very professional

Ci
Review №42

WOW... We booked a luxury couples massage, and Faeema is a goddess! I have honestly not experienced a great massage like this. Big big big thumbs up, we were in a complete state of Zen afterwards. I will definitely be back!

el
Review №43

My sister and I went to Aurora yesterday. We were greeted by a very friendly proffectional reception who assisted us. The quality and setting of the spa was very relaxing and just what needed as we both had a hectic year with studies work and family. The service was excellent and we even took steam facials. I recogment using Aurora Beauty and Wellness spa as they offer proffectional service, has excellent therapist and good communication when booking. Thank you very much from our side. Jacky & Elize

Ca
Review №44

It was an amazing experience for me and my husband as it was our first couples treatment. Thank you so much for a wonderful time

Fa
Review №45

Very very good

Me
Review №46

Ladles are friendly and very professional and you feel like a new person walking out there.would recommend Aurora beauty and awellnesss to anyone who wants a great experience of being spoilt

Ja
Review №47

I went for the pregnancy massage at 34 weeks pregnant. It was a very relaxing experience, well worth the wait.

Of
Review №48

The experience I have had at Aurora Spa, was dissatisfying. The environment is clean and refreshing, but unfortunately when it came to the physical massage, it lacked. The massage therapist seemed inexperienced and distracted when she was performing the massage. Also, they did not stick to the full time that was paid for. The treatment was supposed to last 100min, but only had about 70mins max.Response:Please allow yourself to take accountability for your shortfalls. It is also unprofessional to falsely discredit consumers. When we left your premises, nobody checked on us. Most people go to a spa to relax and revitalize, so it is even more sad when I have to rate you so poorly.As a consumer, I am alerting you to your shortfalls, for your own benefit. The onus is on you as a business to apologize and rectify your mistakes, instead of blaming customers that seeked to support your business. I also saw that there is a common denominator, especially on Facebook, that when customers give you a low review or complaint, that the fault then gets shifted on to them. It is never a good idea to alienate, insult and victim-shame your client base .

Si
Review №49

I had a good time, my therapist was great, very friendly and polite, the place is beautiful too. The only thing I was not happy with is the condition of your towels, they are warn-out, you need to change them.

Ka
Review №50

I highly reccomend Auroras Beauty and Wellness Spa. Great service, attentive staff and overall amazing vibe. As soon as I walked in the door, I was treated immediately. The ethics and professionalism taken place is on-par. Definately my go-to place!

Sa
Review №51

I take daughter for her bday there 4 a facial and she was very happy with they friendly services and we will go again

Ka
Review №52

It was the best massage. Lovely people, definitely going there again. Best experience. Thank u Aurora Spa.

Ma
Review №53

I went for my follow up microbladding and I simply love the way my eyebrows look. Helen the best!!!

Li
Review №54

Lovely experience. Had massage and facial.

Sa
Review №55

Amazing professional experience. Thanks to Thembela. I would give 10 stars if possible.

Pa
Review №56

Wow 1st session done and dusted. Excellent service. Very professional and informative. Thankyou very much.

Le
Review №57

Thank you for my amazing brows and lashes! Love your work! Lovely atmosphere and professional friendly staff.

Bo
Review №58

I loved my experience and have no complains. I will definitely be coming back :)

ni
Review №59

Amazingly relaxing and great value for money! Will definitely be back

Gw
Review №60

My husband and I absolutely love and recommend this place. The ladies are very professional and I enjoyed the water and coffee on offer. They warm up their oil and keep you warm. Perfect even during the cold season ♥️♥️♥️

De
Review №61

First time ever to a spa or for a massage and it was a very pleasant experience! The receptionist received me very well - she was very kind and helpful.Zizi, my masseur, did an excellent job with the Swedish massage and she explained to me as she went along. I will definitely be back for another treatment.Thank you.

Va
Review №62

It is always such a pleasure to be at Aurora Spa. The ladies are super friendly, professional and informative. Such a relaxing feeling to be there and the pampering is awesome, You come out feeling so relaxed and renewed. a definite next time and next time for hubby and I...

Ni
Review №63

What an awesome experience, very welcoming and calm environment. The staff are very friendly. Thank you for the relaxing treatments, my husband and I enjoyed our luxury couple spar experience.

Sa
Review №64

This is by far the best treatment I have had, the most knowledgeable therapist and an amazing ambience.

Ch
Review №65

Beautiful, spacious and calming. I went here for a waxing treatment, and it was by far the most comfortable and pain free experience Ive ever had (and Ive been to quite a few places around Cape Town)! Zizi was absolutely wonderful, friendly and an extremely skilled beautician. I will definitely return!

Me
Review №66

Best spa experience I have had thus far. Very impressed with the friendly and professional service of the therapists. Staff also made it extra special for my mom on her birthday. Will definitely return for some more pampering soon.

Ga
Review №67

Had a wonderful time at Aurora Beauty and wellness spa! The massages, exfoliation and facial was done very well. The place has a wonderful ambience from the minute you walk in. Staff are very friendly and professional. Will definitely be going back!

Mi
Review №68

I had such an invigorating experience at Aurora Spa on Friday. I arrived feeling very tired and in desperate need of a pamper session. I definitely got more than I had bargained for. A huge thank you to my husband for the treat. I will definitely go back for more

Pa
Review №69

Super impressed with this place. Online booking is a breeze... quality of treatments is very good, ambience is super relaxing. Price and quality are very well balanced. Plus they have Lamelle products which is the super plus for me. Will keep coming back for more treatments. The one feedback for improvement I can give is to perhaps make the website a bit more modern just like the actual spa (which has great modern facilities). The website looks a bit outdated which makes you believe you will go to an outdated place... but is not the case. :)

Jo
Review №70

My sister and I had a wonderful treatment and experience at aurora spa. The quality was superb and the attention to detail was great. Thanku you for making it special and relaxing.

Er
Review №71

Fantastic massage, really friendly and professional staff.

Si
Review №72

Had a lovely time. Very professional and friendly stuff. Did a facial and it was amazing my skin feels great. Thank you’

Ni
Review №73

Was friendly staff. Confusing to get to. But value for money definitely. Needed that back scrub. Just felt super relaxed when I left.

Ma
Review №74

We had such a lovely time at Aurora Beauty & Wellness Spa. The experience is so calm & tranquil from the moment you step into the spa. I would highly recommend Aurora Beauty & Wellness Spa.

Me
Review №75

First time at aurora and absolutely loved it!! Such a tranquil experience thank you !!

Ma
Review №76

Really professional, relaxing atmosphere and the best massage therapists Ive ever come across. The customer service we received was excellent and they really went above and beyond to make our experience as wonderful as possible. We will definitely be coming back!

Na
Review №77

Great service, massage therapist Sanele went above and beyond by recommending after spa home treatment for stress knots in back.

Ni
Review №78

It was the most wonderful experience. A dream come true to have a full body massage. Thank you for your amazing and friendly hospitality. Your staff is amazing and makes you feel at home. Regards Nico

Ga
Review №79

I bought the Luxury Couples Spa Experience package. On arrival we had to stand and fill in a form as the facility was full and there were no seating available. We were not offered welcome drinks as advertised eitherOur appointment was scheduled for 12pm in which we arrived 10 minutes early. we had to wait 40 minutes before being escorted to our treatment room.The treatment lasted no longer than 70 minutes to which we were promised 100 minute treatment timeWe were not offered the couples sensory tea experience nor the selection of tasty treats as advertised for the package. We were given an option of only juice or water.This was my first and last time visiting this spa

Ol
Review №80

What a lovely place with friendly staff... It was my first visit and wont be my last... Im soooo relaxed and ready for the new year

La
Review №81

Hi there. Could you have bigger towels in the treatment rooms? I went for a full body massage and the towel was so small, could barely cover me while the therapist gave me a massage. Would also be great if the treatment rooms didnt have so much natural light coming through and if the rooms were a bit warmer. Other than that the massage and therapist was good.

Su
Review №82

Excellent massage, left me feeling fully rejuvenated.Staff are highly professional and skilled.Venue is clean, fresh and superior. Would like a candle lit for added ambiance.

Va
Review №83

Ive visited this spa a number of times for various treatments and the staff, atmosphere and quality of service is top notch. Highly recommended.

Sh
Review №84

We did not get the best experience due to short staff although management did offer us alternative treatments which was good we were just disappointed in not getting what we went for. We are definitely going back again as we were treated very well and we know that we will have a better experience next time. They were very helpful

Le
Review №85

I had the most wonderful experience. The therapist that I had was very professional. We talked so much that the time flew. I walked out feeling so relaxed and de stressed that all I wanted to do was have a nap. Thank you .

Re
Review №86

What a lovely and relaxing experience! Wonderful massage therapist in a relaxing and beautiful environment. Very good customer service. Highly recommended!

Ta
Review №87

Absolutely amazing service and attention to detail. Staff are incredible and was one of the best treatments I have had before. Highly recommend the half day treatment.

Un
Review №88

The ladies at Aurora are nothing short of Amazing!! I really enjoyed my visit and will definitely be coming back soon.

CI
Review №89

I absolutely enjoyed my time spend at Aurora.Friendly and Professional staff on hand.Foresee to each need requiredVery SatisfactoryGreat teamAbsolutely calming and tranquil atmosphere

Ir
Review №90

An absolute spoil. Cynthia was very professional and have me the best pamper. Thank you so much! Beautiful environment.

Ma
Review №91

Helen was absolutely amazing, loving my new lashes!

As
Review №92

We went as a group of 4 ladies and it was a lovely experience. They took care to make us feel welcome and most comfortable.

Ti
Review №93

Clean and comfortable environment. Foot spa was great! Staff well mannered and helpful.

Co
Review №94

Great first time experience. Only suggestion is that the room for massages be kept a little bit warmer or offer an additional cover. But will definitely recommend and be back

Sh
Review №95

Amazing and professional therapists! I love coming here for my nails and facials!

Lo
Review №96

Very clean and professional service,also decent pricing

Mi
Review №97

All I can is Wow!!! When I first entered the spa I noticed how aesthetically pleasing it is. The treatments that I had were a full body massage, mini facial and back scrub. It was so relaxing that I fell asleep very quickly. My therapist, Sanele, was outstanding. She made me feel like royalty! Everything was perfect, even the coffee/tea station.I would, however, recommend that the receptionist take a genuine interest in their clients. She came across as a bit cold and fake. Perhaps she was having a bad day (seeing that its loadshedding). Other than that it was a wonderful experience and Ill be returning soon.

An
Review №98

Convenient location, modern and clean environment, expansive menu of services available with well-known, quality products.Zizi gave me a massage with consistent, firm pressure. Good service with attention to detail.

Sa
Review №99

Great experience and relaxing. Thanks

ph
Review №100

The treatment was great. But when we got there it was dark inside, no electricity and no one told us what is going on, or ask us if we okay to continue with our booking or we want to reschedule. Secondly, in a room where we had our massages it was extremely cold because there was no electricity. When you have to take off your clothes there are no Spa gowns or slip ons offered to wear as the floor was cold as well. Lastly, the linen on the bed we had our massage done was dirty with make-up on, I mean they should have put on a sheet on top of that mattress covering if they saw its dirty.I dont know how to reply to this but thought I should edit. Which receptionist told us that there is no electricity? Because the receptionist that was there just greeted us and we sat down and another therapist attended to us to complete the forms and she said nothing about electricity failure. We asked the therapist ourselves when we were in the room why is it dark? And that it was cold and they had to cover us with a blanket because they said we will not enjoy the treatment if we are feeling cold. Why must one ask instead of being offered for slip ons when you are expected to take off your shoes in a cold room? I would like to send you photos of your dirty linen that was not covered up. Please let me know where I should send this.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:6 Waterford Mews, Century City, Cape Town, 7441, South Africa
  • Site:http://auroraspa.co.za/
  • Phone:+27 21 110 5500
Categories
  • Beauty salon
  • Spa
  • Facial spa
  • Massage spa
  • Nail salon
  • Skin care clinic
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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