Always good service here.. Well run company. Good quality material
Really helpful and attentive services. Well priced
Awesome peoples skills..I salute you guys.
Thank you guys,my order sorted out and confirmed in less than ten minutes,and that was after 4 the afternoon,Guys again tks for being so customer orientate
So Impressed with CTM service , had a few issues with the washers and the cistern, they came to apartment and fixed with no issues at all , thank you CTM
Im not sure how customer service works these days, but nobody asked if we needed anything. We took what we needed from the shelves and, thanks to the cashier, got what ever else we needed
Staff are very helpful and friendly. Recieved order promptly.
Very helpful staff who go another mile!
Great service 👏
Excellent service, friendly and helpful staff :)
Angelique is the best. The Tokai branch did not have the mosaic tile we wanted, she got it for us the next day. She said she would call and she did! Great Customer Service
I was pleasantly surprised. Great stuff, very helpful people. I found returning my tiles that I did not use very easy.
Well laid floor plan. Service offered upon entering store by friendly staff.Enquire, order and delivery to your vehicle efficiently expedited. Well done CTM
Very helpful and efficient.
More than satisfied with the quality of tiles purchased. Very pleasant staff who assisted in any which way required. Would definitely shop at CTM Tokai again mainly because of their customer service 😊
Friendly service and lots of products
Poor service 😔
It takes 5 minutes to take a payment but almost 30 minutes to get a credit
It was rather sad
Normally good but today very very poor. Staff to start with just did not want to help or maybe did not know what to do (with getting out of stock goods). Then they wanted me to pay for goods before they can confirm tomorrow if they would be getting it and when.A longtime relationship gone though lack of interest in customer service.
Wonderful service from Erwin. Will definitely continue supporting this business.
Magnificent showroom. Great prices. Wide range of floor covering in tiles, laminated wood and vinyl Wood grains.
Speedy, friendly service and good prices 😀👍
Visited a few days ago, well sign posted and visible from Tokai road close to the Blue Route Mall, ample parkingAs we walked in we were enthusiastically greeted by the helpful and knowledgeable staff, ready to assist and advise.The store is huge with well light and professionally laid out displays of tiles and decor, oh boy and what a huge selection of ceramic, porcelain, granite, slate, sandstone tiles and the list goes on of the various tile types.There is a kitchen & bathroom section with huge selections of fixtures and fittings to choose from guaranteed to satisfy most if not all tastes and styles.Their prices are competitive and stock availability great, but their dispatch needs improvement as I waited longer than anticipated for my order at dispatch. Other than that CTM Tokai is a great place to obtain tiles and related products.They even have a Coffe Bar for your convenience when spending that precious time deciding on the right look for your next project.
This CTM has a decent variety of yours and bathroom furniture. A good place to look.
Good range, service and prices. We were looking for some tiles for our bathroom. David was helpful and knowledgeable. We were in and out with what we wanted. They loaded everything into the car for us.
The tile we chose are not exactly square but the lady that assisted did give us a sample to check against what we wanted, she was very helpful.
Another great experience at CTM! Thank you for exceptional and friendly service.
Always love that there is always a special sale on tiles, even if you font find what you looking for.
I got everything I needed, staff was very helpful and same day delivery 🚚
Great service and mindfull for covid
Prices are good but be careful of quality particularly if you are looking for floor tiles
Very professional and very helpful
Always excellent service from the staff there. Some decent specials as well
Experienced staff. Tiles, taps, bathroom fittings. Excellent service. You can exchange or return any purchase for a refund.
Friendly staff. Competitive prices
Great service with a smile. Staff not pushy and gave very good advice.
Absolutely great service
Excellent service with a smile and this applies to all the staff.
I have always shopped at CTM for most of my purchases. However, this time round shopping here was a surreal and scary experience. I walked in and out in under 2 minutes with excellent professional service provide in terms of the tile I needed. My order was at dispatch as I walked out and Ive never experienced such fast service.... this is A rated service... from the moment I walked in to the time I left......Thank you.
We always find what we need here. And the service is always good, friendly and efficient.
Staff were really helpful in helping us find a solution to a plumbing issue
Had excellent service at this store. The salesperson knew her products very well & assisted with decisions and made valid suggestions, once she knew what I wanted.
Awequard to find on GPS but good service
Beautiful store. Very helpful. Very pleasant. Good prices
Brilliant assistance. These guys and gals know their business. Go back there anytime
Although they had the product I went for in the first place on display in store, I left the store due to lack of service
Always busy. Slow service. Great range of products. Always have sales.
Its always pleasant for shopping but not ONLY shopping but ALWAYS bargains and best possible and professional service given that sometimes you or your tiler wouldnt know of they are on top of the technology list for decorating and technical assistance with budgets that can meet any class
Very helpful, and a wide range of flooring and bathroom accessories, at reasonable prices.
Love their store and all the beautiful items to choose from
Excellent assistance + good advice.
Great help from the staff with my queries. Very helpful!
Excellent customer service . Staff are very helpful
Good service and great selection of goods
Great service from Christine and David.
Always nice to see whats going on with sanitary wear and tiles
I have experience exellent service at the counter and dispatch, thank you
Got everything I needed and great service
Well stocked store with a large assortment of tiles and sanitary ware. The staff are professional and friendly.
Window shopped stock, getting ideas for our next floor upgrade, saw nice tiles, not yet finally decided.
Classy shop. Great service
Got what I was looking for and service was great
Good range of products, the service was a little slow, but not too bad...
Great place to shop for all your renovating requirements,very helpful sales assistance
Great service. Found a rare part that Ive been looking for long time. 😊👍
All good helpfully staff only downer is a R250 charge if they need to procure stock from another branch to forfill your order.
Havent been in this store in ages and extremely surprised at the revamp the store had - now it looks very luxurious and la di dah with a small restaurant/coffee shop to boot. A wide range of tiles and bathroom products with helpful staff.
Love shopping there, the staff are always friendly and helpful
I was buying the tile for my client
Sone of the best of porcelain & ceramic tile market in the country.
Look out for there specials... Mirrors and mosaics often go for great value.
Great selection of tiles and very helpful staff
Awesome tiles to die for staff helpfull and friendly....
Not the cheapest but with home things cheap isnt better. Great quality and service
Good service.. Comprehensive range of tiles and bathroom furniture.
Dont really come down with their prices
Perfect at handling customers
Service reps at its best especially Shireen.
Had amazing service from Eugene...not knowing anything about tiling he gave ius great advice .
Always excellent service as well as after sales.
Outstanding price, service and advice.
Good advice given. I found what I wanted.
Great Friendly staff. Nice to know customer service still exists
Great professional service...
Friendly service. Good range
Friendly well trained staff that is very helpful .Highly recommended for choosing from the huge variety a tiles , taps , et al . The staff gives you extra guidance which is priceless.
Great service. Great staff
Very efficient, pay as you go. No standing in ques.
Unfriendly
Nicely laid out store with helpful and knowledgeable staff....
It was OK. Nothing really wow or exceptional in the experience or service. So, not bad = just OK
Cheap good quality tiles. Great!
Exceptional service from Ebrahim
Well priced tiles at Carlos Tito and Mario off course
Best prices and best service in all the South