CTM Richmond Park (Old Montague Gardens)
1 Richmond Southern Cl, Richwood, Cape Town, 7441, South Africa

Review №1

This is a store packed to the brim with new and interesting products. With staff standing by to assist you with any questions that you might have and also advise to help you with your shopping process.

Review №2

Beautiful huge showroom. Professional assistance, whilst giving the customers space and time to view and decide on their own. Lots of safe parking.

Review №3

As usual...what an absolute pleasure. Jordan Urdang was the sales man that assisted me. Super helpful, curtios and very knowledgeable about CTMs vast product range. Beautiful tiles makes your head spin, but with a couple of questions Jordan helped me to perfectly select the right tiles and accessories. So happy! Thanks 😊 Jordan.

Review №4

Consistent competent, friendly and fast service from Jordon. Definitely the man to beat. Efficient service from the loading men too.

Review №5

Very nice. The sales person was very well behaved and helpfulI will go back to them for my next need

Review №6

Very pleased with the impeccable service. Their range is very big and the advise is smack on the button. I stay approximately 60km away but I would go there again knowing that I will get the best possible service / advise can expect.

Review №7

Awesome service and great effort to satisfy the client l. 2 thumbs up guys

Review №8

Absolutely fantastic store!If you go there please ask for Bongi Hebeni, this young lady really knows her stuff and shes quick and efficient. She helped identify an old white tile for me and then when they didnt have stock found a store that had it and made sure they kept it one side and allowed me to pay. To make their lives a little bit more difficult I drove in a small car... the poor dude at the loading bay tried to help me get my shower into the car it did not work! So they made arrangements that our bakkie could collect the next day. Everyone from the front door to dispatch have been exceptional. Customer service like this is incredibly hard to find.

Review №9

Very good service from Bongie. I came from Milnerton there should be signage from the main road to CMT. It is completely off the road and just need a Sign directing one as to where to turn off. Thanks.

Review №10

This is the milnerton branch that moved to a new location in the new Richmond business park just before Richwood. Bigger selection than some of the other branches. Staff were friendly and very helpful.

Review №11

So happy with the service we received from Jaco Niemand, very helpful, super friendly and he really went the extra mile for us to make sure we got everything that we needed. He saved the sale for CTM after the atrocious service we received from CTM brackenfell.

Review №12

I had a great experience at this store. I was assisted immediately.Jordan definitely knows how to work with people. What an asset he must be to the business in this day and age.

Review №13

Helpful and decent prices.

Review №14

Beautiful new building with lots of options, but the majority of the staff are ill informed or just straight up lies.Make sure you do you own research before you go.

Review №15

Just awesome. Thanks Corne. So friendly and helpful.

Review №16

Wait for 20min without any help. On my way to Paarden eiland branch

Review №17

Nice and spacious, with a great selection. I found what I needed in quick time

Review №18

Very nice ceramic tile market. Wide variety and friendly staff.

Review №19

Very nice place to buy your tiles

Review №20

They have friendly staff especially Jordan and Jaco who is always ready to assist a customer. They take back returns without a fuss and overal they very helpful and makes you feel welcome at the store

Review №21

Assistant Asenele Nomvet was absolutely amazing and professional. Her advice was sound and definitely delivered a excellent client service experience. Well done Richmond branch. Ill def be back

Review №22

Sorry CTM, but it is an absolutely unacceptable and cheap experience to discuss with you guys about the refund of a single 5kg bag of grouting (less than R100) after wrong invoicing - while your dispatch people are even to blame for the wrong invoicing - after I made a purchase of almost R40,000 (see slip attached).After we initially got some really good advice and assistance, the experience got really spoiled when we asked for a refund for some grouting leftovers.This is not how we do business. The 5kg grouting you saved made you lose a customer that wanted to buy a whole new bathroom with you next week.Very sad. We are unfortunately not going to come back.

Review №23

Friendly staff and good service.

Review №24

Just completed my tiling project and from picking my tiles giving advise till returning stock not needed it was perfect Stefan you are great at your job and one off CTMs greatest assets.

Review №25

I love shopping for tiles at CTM Richmond Park. They have such an awesome range of modern tiles for everyones taste at prices for everyones pocket. The sales team are friendly and helpful. Corne will bend over backwards to help. Virginia is always ready to serve with a smile. Definitely my favourite tile and sanitary ware store.

Review №26

Great service and friendly staff.

Review №27

Great service and products. Extremely helpful salesman.

Review №28

Fresh and spacious. Easy to access and park. Good service.

Review №29

I have to ask for a working email address please as the printed email contact details on the till slip have an address which retuns email as undeliverable.

Review №30

Beautiful store. Good prices

Review №31

So wonderful

Review №32

Awesome place to shop and the service received from Jordan was excellent. Large area to view all the tiles and showcasing so much.

Review №33

Saturday afternoon and all is dall and boring, so we took a drive to see the new PñP... What a disappointment!However. We saw CTM I a distance and decided to take a drive there.Fab Fab Fab!!!!!So Fabulous and staff still si energetic and helpful and asking as all the time if we need assistance.Thank you guys. Your store is beautiful and clean and we got some beautiful fees new ideas to renovate our bathrooms...May you be Blessed in your ventures.

Review №34

Always good service! Returned the boxes of tiles and tiling cement that wasnt used. Sorted out refund and assisted to offload in no time! They really give great service! Keep it up.

Review №35

Wide variety and friendly staff

Review №36

WOW what an experience. Their new store is absolutely fantastic. So much more space and beautifully laid out. It is so much easier to shop in their store, with the extra space and improved layout. Such a pleasure to shop their for all your bathroom and tiling needs.

Review №37

Horrible experience ever. Walked in to find a salesman waiting at the door with a scanning device. He had no interest of helping us at all, as a result, we walked away with half of what we needed after we asked for everything.

Review №38

Good service and friendly staff also provide excellent product knowledge

Review №39

Just had my bathroom renovated. Bought all bathroom equipment at CTM. Michael a charming, friendly and very knowledgeable about stock and products young man, would assist me. Would definitely recommend CTM. Great service.

Review №40

Great service. Friendly staf that know thier products.

Review №41

Sales staff are very eager. Good. However, having wet floors (from cleaning) without having WET SURFACE signs can lead you into a civil claim. Thank goodness I had anti-slip shoes.

Review №42

Always the best prices and excellent service. Dont even blink when you return stuff. No arguments. Just pays the credit immediately. Most companies should look and learn.

Review №43

Awesome service, great sales people. Very willing to help. The displays fantastic. I will definitely be shopping there again

Review №44

Good services

Review №45

Friendly helpful staff

Review №46

Helpful staff and affordable options. I personally liked the expert advice given and the wide range of quality material. They even offered to deliver tiles to Port Elizabeth. Great service.

Review №47

Friendly and helpful, but their core business is tiles which when you want it are out of stock for many choices advertised in store

Review №48

Recently opened...the store itself looks great. The staff were extremely helpful, friendly and knowledgeable with the products

Review №49

Great location, very friendly and helpful service, and very neat and clean store. The products also look amazing.

Review №50

Lady was super helpful. Guy I spoke to initially had no interest. Lady must have seen and came to the rescue. Sorted me out knew the bathroom fittings 123 done

Review №51

Greatly organized. Quick access to shopping. Great people

Review №52

Bought some tile grout and, unfortunately, after laying the tiles, I discovered that the grout was the wrong colour. I returned to the store and, although it was well past their returns policy date, they willingly exchanged the grout for the correct colour,. Huge kudos to the staff at CTM Richmond Park.Tony ArmstrongBothasig

Review №53

Wow, what a pleasure it was to deal with the friendly, knowledgeable and helpful staff at CTM Montague during our recent building project.Was such a painless experience buying, swopping and returning leftover products. I can highly recommend this branch for your tiling needs.

Review №54

Knowledgable service with a smile in a brand new beautiful airy showroom

Review №55

Friendly service, great product range, good advice and prices.

Review №56

Great service, great staff. We go out of our way to visit the specific branch.

Review №57

Very goud service received this morning

Review №58

Amazing place with a variety of selection and great customer service

Review №59

Fantastic assistance and service and also great prices!

Review №60

Excellent service from the get go... Fast and efficient with loads of patience and expert knowledge. Thank you

Review №61

Reasonable priced. Wide range of tiles. Better priced than builders

Review №62

Tiling, kitchen and bathroom essentials at good prices. Friendly aand professional staff

Review №63

Friendly and helpful staff. Willing to go the extra mile.

Review №64

Great service. Staff very helpful

Review №65

I am very impressed with the new CTM. Light and everything is well spaced. Lik the natural light because you can actually see what the tile wil really look like.

Review №66

Helpful staff wide selection

Review №67

Excellent service, excellent advice and excellent prices. recently upgraded our bathroom, told the assistant what i had in mind and he knew exactly what i wanted and more. i recommend ctm montague gardens

Review №68

Friendly , attentive, informed. I was just comparing prices as well as a specific solution. Seems to be well stocked.

Review №69

Many varieties of everything you can think of and to choose from. Staff very friendly and helpfull.

Review №70

What an excelent shopping experience! Asanele was by our side from the minute we stepped through the door.She was extremely friendly, helpful and knowledgeable about all products. We loved every minute of our shopping with her.

Review №71

Beautiful store and quick service. Very few clients there

Review №72

Nice new store. Bit worried for winter main door facing weather side(rain) walked around for a while not one person acknowledge me. Must admit it was a Sunday.

Review №73

New place , Nice and big. Good parking

Review №74

I got the stuff I was looking for, easily, no hassle, be new space looks great, and the staff was helpful.

Review №75

What a great store ! Friendly staff eager to share their product knowledge and provide great advice.

Review №76

We got great service and will say a good place to do your home shopping .

Review №77

Good service and n variety of products in store, deliveries can also be made not sure of the tarife per km

Review №78

Great service. On both occasions Ive been helped with friendly eagerness.

Review №79

Large amount of stock. George a salesman always very friendly and helpfull.

Review №80

Was good.. sales lady really knew her business

Review №81

Very helpful and excellent service

Review №82

Tiling prices reasonable..wit lots of specials...I got shop display soft lid toilet set for good price...personal service we got from Michael was excellent

Review №83

Excellent service and good selection of products.

Review №84

Excellent selection of tiles, sanitary ware, laminate flooring as well as spares for basins etc. Staff most helpful and pleasant.

Review №85

The sales process was extremely smooth and executed to perfection by Corné... well done!!

Review №86

A massive store with a huge variety. Staff are very friendly and helpful and there tends to be some good specials running a lot of the time

Review №87

Friendly quality service. Quality and great variety of products

Review №88

Excellence service and friendly staff .

Review №89

Beautiful Showroom and fantastic service.

Review №90

Situated in a nice area, very beautiful inside

Review №91

Very helpful and friendly staff. Great experience

Review №92

Great service helpful staff fast and friendly and efficient , unlike the Northgate store, where service is non existent.

Review №93

Corne is the man to speak to.Excellent service and extremely knowledgeable.

Review №94

The salesmen was top!! In and out in under 10 mins, order placed and paid! Now just to wait for delivery

Review №95

Friendly staff. Great new showhouse.

Review №96

Popped in at the shop only to steal and check out prices however was greeted by the most friendliest staff everybody welcomes you with a warm greeting Keep it up ..

Review №97

Great service received from Corne on sales. They had everything I needed to convert my bath to a shower.

Review №98

Quality bathroom and kitchen fittings. Great tile selection.

Review №99

Small selection but excellent service!

Review №100

Good prices and attentive staff. Remembers me from buying there more than a year ago.

100 Photos
4.5 Rating
  • Address:1 Richmond Southern Cl, Richwood, Cape Town, 7441, South Africa
  • Site:
  • Phone:+27 21 552 2999
  • Bathroom remodeler
  • Tile store
  • Bathroom supply store
  • Building materials supplier
  • Flooring store
  • Home improvement store
  • Kitchen remodeler
  • Lighting store
  • Plumbing supply store
  • Shower door shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–4PM
  • Wednesday:9AM–2PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8AM–5PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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