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PEP Brackenfell Cape Gate
Shop N71 Cape Gate Centre Cnr Okavango &, De Bron Rd, Brackenfell, Cape Town, 7560, South Africa
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Comments
Ch
Review №1

Ive had a bit of an urgent matter with one of my parcels and in a rush I headed to this branch. The people working were so helpful and understanding and rushed to assist me. I spoke to the Manager, Analisa. She tried everything to assist me in my need. I am so greatful for their wonderful service! Honestly it was so nice having people care and try their best

De
Review №2

Allways great quality for great prizes and great staff

Ju
Review №3

Linny was very helpful in getting my voucher to me. Highly appreciated and even called back.

Is
Review №4

Very clean friendly helpful staff fast service clothes that not in PEP stores would shop there anyday

Li
Review №5

How long will the renovation take?Because my paxi parcel was delivered at cape gate pep and I am really in need of that parcel.

Ka
Review №6

Received amazing friendly service from Bridgette and Estelle with paxi service - thank-you 😊

Ch
Review №7

Beautiful outlet friendly customer service

Ga
Review №8

Store is closed for renovations untill further notice

Le
Review №9

I wanted to send a parcel to Vereeniging, but the lady said the Branch doesnt exist. I went home and found on Google it does exist.I drove back and only then did she accept the package.Not good service...

Ru
Review №10

Very helpful friendly staff

Al
Review №11

It has got new look and it is welcoming

Ay
Review №12

Staff is always so friendly

Me
Review №13

Better variety then most other Pep stores.

An
Review №14

Large store with everything you need.

Tr
Review №15

Good high amount of stock always available.

A
Review №16

Good management, friendly staff, quality clothing to choose from. Love shopping here.😊

An
Review №17

WORST EVER - BEWARE!!! DONT USE THEMAfter asking repeatedly I was assured that my fragile parcel will arrive at the destination in one piece as long as we write on it Fragile AND if it should break I shouldnt worry they have insurance!!!! Oh my goodness and true as Bob my parcel arrived at the client with 4 of the 10 items broken.I then phoned customer care...what a waste of time!!! Now all of a sudden Im told sorry you are not covered and we cannot help you.The so-called manager , Rafiek Richards, sounded like a stuck record just kept on saying sorry you are not coveredDo they think for one minute I would have used them if I knew they dont cover for it, AND I made sure to ask the employee BEFORE I agreed to use them.Now I have a very unhappy client, which obviously also dont have her Christmas gifts, and I have to carry the costs.Honestly I think PAXI is not equipped to do courier services - even whoever they use for doing their deliveries - they have the let’s all just wash our hands and take NO responsibility - pathetic.WORST SERVICE EVER.Will definitely never use them again and will not recommend them to anyone.“8.2.1. damages or loss suffered by You due to physical damage to Your parcel unless it is directly caused by PAXIs gross negligence or wilful default; Mmmmm I would say it is their negligence!!!!

Se
Review №18

Its okay just find the stock a bit limited with regards to the other stores

Ti
Review №19

Wonderful experience friendly staff

He
Review №20

Wide variety of clothes. Super friendly staff. Clean floors, and clothes hanged and arranged neatly.

Le
Review №21

Staff very friendly. No long wait in lines

He
Review №22

Awesome PEP STORES FOUND what I needed

Lo
Review №23

Everytime i phone theres no answer!any time of day phoneline busy....

Ha
Review №24

Prices are good

Ma
Review №25

Love shopping for kids clothes here

An
Review №26

Will do my shopping there anytime...very friendly and helping staff...

Wi
Review №27

I get a surprise purchase here every now and then.

Yo
Review №28

Best pep store ever

He
Review №29

Poor service when it is month end short of cashiers to serve customers

Ch
Review №30

Good value.

HE
Review №31

Not nice to stand in a very long line with only 2 cashiers on duty

Le
Review №32

Not bad.

ca
Review №33

Pathetic , I have now phoned at least 20 times in 30 minutes and the phone stays engaged....i doubt that it is a customer call

JJ
Review №34

Ok

Al
Review №35

Unhelpfull staff

in
Review №36

Very good

Ma
Review №37

Always a queue.

je
Review №38

Nice clothes

•m
Review №39

Long queues

Information
14 Photos
39 Comments
3.9 Rating
  • Address:Shop N71 Cape Gate Centre Cnr Okavango &, De Bron Rd, Brackenfell, Cape Town, 7560, South Africa
  • Site:http://www.pepstores.com/
  • Phone:+27 21 981 0635
Categories
  • Children's clothing store
  • Baby clothing store
  • Clothing store
  • Men's clothing store
  • Women's clothing store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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