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Supa Quick Tyre Experts Observatory
321A Main Rd, Observatory, Cape Town, 7925, South Africa
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Br
Review №1

This is absolutely my go-to tyre shop. I won’t shop anywhere else. They are friendly, efficient, and always ready to help. I came in with a damaged sidewall a few weeks ago grumpy that I had to replace a one-year old tyre. The person on duty looked at the tyre, called the rep for confirmation, and promptly replaced it under a “all hazards” warranty. Just one example of many good experiences in this shop.

Zi
Review №2

Good efficient service.. Can definitely recommend them 👍👍

An
Review №3

Great service. I was expecting a long wait. They fixed my puncture in about a half-hour. Friendly, excellent.

Ma
Review №4

Great service as always with reductions in price for UCT staff and students... that makes it even better value for money.

Jo
Review №5

Came in without appointment, and had the tyre puncture fixed pronto! No stress or fuss! Love their service, and a very helpful assistant in front desk

De
Review №6

Whenever I visit this Supa Quick,its such a pleasant experience. ..I have never ever received bad service..may they grow from strength to strength during these very difficult times.. always a friendly to go to.Well done to Mishka the branch manageress, always accommodating...Thank you team.

Le
Review №7

I was quickly assisted by the staff at supra quick with my wheelallingment assessment and got sound advice on whats I needed to sort out the wobbly problem with my wheels, at no charge.

Pe
Review №8

Awesome service, quick and friendly.

Fa
Review №9

Excellent service, I was assisted by a very helpful lady by the name of Mishca ,my new tyres were fitted in my car very quick.....well done Mishca keep up the good work.

Ca
Review №10

Friendly staff. Very good value. Good service.

Ga
Review №11

Very good friendly service

Se
Review №12

Staff are very friendly and that makes you at ease. There is a gentleman wearing glasses, I heard a noise for months and he rectified it without charge!Great service, thank you!

Li
Review №13

Best service best staff, always friendly, giving valuable advise.As a returning customer I am offered competitive prices for their competitive products.Keep it up!

Ni
Review №14

I always receive friendly service from all the staff. Efficient reliable servicd.

Lu
Review №15

Just amazing service. Fixed our tyres promptly and great service.

Na
Review №16

Reception is really just nice and live on the phone but when it comes to working and admin there is no consistency.

At
Review №17

Great services. Staff are polite, well-informed, friendly and just the best.

Ni
Review №18

I drove over a screw and caused a puncture, went to this branch to get it repaired, got there at 8.05am, tyre was repaired at 8.15am. Went to go and pay and they didnt even charge me, so got a tyre repaired for free, which also blew my mind.This is by far the best place to go If you are have car troubles.Thanks Super Quick Observatory :)

mu
Review №19

Efficient and good work, better than the one in Lansdowne

Ke
Review №20

Ok service. The wheel alignment printout was illegible so I have no record if the alignment was within specificion.

Re
Review №21

Supa Quick Observatory has such excellent service. I was assisted by Tanya Casal who truly understands what 5 star customer service is. She activated my account and explained everything I wanted done to my car. She advised that the wait would be 2.5 hours and gave my 3 year old a colouring book and crayons. I was floored by the excellent customer service and the friendly staff. Top class

ji
Review №22

Very efficient.

Ni
Review №23

Came in for alignment and rotation.Waited 10 minutes to be acknowledged , reception was busy on a call and instead of letting me know she would help me soon just let me stand around. The guy on floor didnt seem like he was really keen to help and was gone after a while so it was only Philani to assist. He did a good job. If it was not for him rating would be lower , felt in general they were doing me a favour by helping me out instead of wanting to do business.

Co
Review №24

I went there for alignment, just because it was busy my tires didnt even come off the car. I was watching the whole time. I also had cable ties on my wheel caps which were still the same ties when they said they were finished. This was not my first time there, but this was my 1st bad experience. Didnt even get the alignment print out.

Da
Review №25

Good work... I was helped very soon after arriving without making an appointment. I went for wheel alignment with my bmw 5 series unfortunately they dont offer only front or back wheel alignment so I had to have front and back done despite only requiring front wheel alignment (the website says they offer front wheel alignment at a lower price). However my car drove very nicely after alignment so i would recommend them for wheel alignment.

za
Review №26

Excellent service. Highly recommend this branch, went all out to resolve my problem!

As
Review №27

Very professional. The staffis very helpful and patient

Ma
Review №28

Quick, friendly and honest. Very happy with the service!

Ad
Review №29

They do not live up to their name unfortunately. Went one Friday afternoon for standard wheel alignment but was turned away due to them being too busy. I returned the next morning at around 8.30 and was told I’d have to wait up to 1 and a half hours for wheel alignment, yet there was a machine available. It seems they lack proper workload planning.

Wy
Review №30

Alan and his team are superb and helpful. Great service from a community centered store. We will always support them and be back for more.

Da
Review №31

Fantastic service. Arrived with no appointment. They promptly fixed a slow puncture at no charge. Highly recommended.

Eu
Review №32

My wife took our car to Supa Quick Montague Gardens for a puncture repair. They advised she needed a new tyre. When she told them she would not be buying a new tyre the salesman got rude with her and walked away. Customer Service?

De
Review №33

Great and very efficient service

Lo
Review №34

They straightened my rim and sorted out a recurring slow puncture problem that other places hadnt diagnosed ... and they didnt even charge me. Ive used them before and theyve always been quick and professional. Thank you!

Mo
Review №35

Good, quick service.

ow
Review №36

Bad service from the lady. Judges customers but she doesnt know their pockets.

Sa
Review №37

Awesome service, great advice and such friendly and polite staff. Thanks Mischka and team, even my hubby was impressed. Keep up the good work!!

Wo
Review №38

Friendly staff, quick service. Fair prices.

Ar
Review №39

Good service, no ripping off a single girl that doesnt know anything about cars!

Ma
Review №40

Allan, Mishkaah and the team are always willing to help, fast and friendly service. Wheel alignment is always spot on compared to many other places. Ive been a customer for many years and highly recommend them.

As
Review №41

Worst experience! After booking 3 weeks in advance. I got a call the morning of my booking to say they dont have a technician so they have to reschedule. Eventually we made a new booking. Balancing and alignment took 3 hours. Since when do you need to put a half day leave in to align and balance your Tyres.Staff attitude sucks. They make as if they are doing you a favour.Definitely will not use their service again.

Ka
Review №42

Somehow I feel done in. I bought two days later exactly the same tyre at Tyremart Claremont for R480.00 cheaper. It was an emergency and I relied on their honesty.

wi
Review №43

Very good service

Wa
Review №44

No other place to go. Been taking my vehicles here for years now and have no intention of taking it anywhere else. Well done guys, keep up the good work.

Te
Review №45

I had a towbar fitted at this branch a while ago and had a good experience. This morning I discovered I had a flat tyre and decided to take it there for a quick repair.I arrived and walked into reception. The 2 ladies at the desk sat there staring at me. I finally asked if they are open. Yes, they are open. I explained what I needed done and since they indicated that it will take a few minutes before they could attend to it, I left the keys and walked off to get a coffee. I returned 20 minutes later to find my car still where i left it and decided that I will take it somewhere else. I went to reception to get my keys. At that point there were lifts and technicians available. The lady then shouted across the workshop to someone who had the keys. This person then, despite my request to leave, proceeded to pull my car onto a lift. I again insisted that I want to take the car elsewhere, whereupon the lady called what I assume is the manager by the name of Alan. I explained to him that I want to leave since they clearly have to capacity to assist me but simply could not be bothered. He then rather aggressively started explaining that they were busy with something else and in response I suggested that it would have been a better idea to rather apologies for the wait in a friendly way and that then I might have stayed anyway. He then, even more aggressively, accused me of have bad attitude. Yes. The client who has been waiting for a simple puncture repair and was dismayed by the service has a bad attitude. I then asked him if he was in charge of the operation. Yes, I am in charge! So if you wanna complain, you can complain to me!!I left and went to Good Hope Tyres in Woodstock where I was helped immediately, dealt with courteously and left as a happy customer.QUICK FIT OBSERVATORY is an unprofessional backyard garage operating under the good grace of the QUICK FIT banner. This workshop will damage the name of the franchise.

Ta
Review №46

I wanted to do a rotate and balance, so I thought why not do alignment as well. Bought a 3D alignment deal from Hyperli - but since that day I did the alignment the car went from driving to straight to pulling to the left and still like that :(

Na
Review №47

Excellent service and quick help

Ky
Review №48

Fantastic service from Philani. What a gentleman and a great asset to your company.

Re
Review №49

Im so pleased! Popped in to have my Tyre fixed. I just collected it and they didnt charge me a cent for the repair!! Thanx Supa quick Obs

Ry
Review №50

Great service. Changed our tire then rotated the rest and didnt charge us. Plus the staff are super friendly. Highly reccommend them.

Cl
Review №51

Very professional staff. I had a battery replaced and a punctured tyre repaired. All ran smoothly-very happy with the service

Ch
Review №52

Supa quick Woodstock!!! Great service support from mechanics

He
Review №53

Very friendly and helpful , never had a provlem going here

To
Review №54

Very friendly, competent staff. They checked extra things at no extra cost. Very accommodating.

Fr
Review №55

Very helpful, quick and reliable to get better should be open 24/7. Think about it.

ZA
Review №56

Very efficient and helpful. Good service received

Di
Review №57

2 hours to do balancing and alignment - two days wasted because of them cancelling my original booking. Unfriendly staff- I would recommend going to the one in Durban road for supa quick and friendly service!

Da
Review №58

All round exceptional service...Big ups to Alan and Chelsey

Pa
Review №59

Supa Quick just replaced the shock absorbers on my FortunerMonroe RanchosThe service was excellent and friendlyFrom assessment to fitting and alignmentAnd very competitive pricingConsistently good serviceHighly recommended 👍

Mo
Review №60

Always helpfull and friend. Allen and his team are fantastic.

Ju
Review №61

Great service thanks too Mishkah and the team keep up the good work

my
Review №62

Had wheel alignment done

am
Review №63

Always willing to help even if you never made and appointment.

Fr
Review №64

The service from Alan, Monique and team is always exceptional. I have been going here for years, with many different cars, and cant recommend them highly enough.

St
Review №65

Wheel alignment was done to my satisfaction ... the hyperli.co.za voucher was worth it

Za
Review №66

Bad service, over priced rather head to goodhope tyres instead.

De
Review №67

Great, fast service. Thanks for the quick response Mishkaah.

Sa
Review №68

Supa Service on a full checkup plus Regas service

Pa
Review №69

Well.I came with a company fuel and maintenance card..Within 5 minutes sorted out..New tyres..Alignment and all.Will def be back

Pe
Review №70

Good service, at a nice price. But a waiting room that is not very friendly...

Mu
Review №71

Fair. Only had wheels rotated. No complaints

So
Review №72

Alan and the team at SupaQuick are supa awesome

Al
Review №73

The best tyre service in Cape Town professional fast and reliable at a great price

Ju
Review №74

Mishkaah and her team are always amazing

Tr
Review №75

Absolutely great, friendly, helpful thanks you

As
Review №76

Need to regas a car air conditioner? I found the service to be quick, efficient and friendly.

Ma
Review №77

Friendly staff, fast and efficient service

Ju
Review №78

Great service. Had my tires replaced, wheel alignment done, as well as nitrogen filled in less than a hour.

RO
Review №79

The name says it all: SUPER QUICK SERVICE. Thank you.

Ch
Review №80

Friendly and efficient

Fa
Review №81

Awsome service .... thanx guys.

Lu
Review №82

Always friendly and helpful

Jo
Review №83

The staff are very friendly and willing to help an accommodate! I would recommend them any day of the week

St
Review №84

Super quality service

Th
Review №85

Fast...effecient and friendly staff.

Vi
Review №86

Had my puncture repair in less than 15 minutes

Mo
Review №87

Excellent service

Ma
Review №88

Thanks to staff who made a traumatic experience seem like a breeze

PJ
Review №89

Gets the job done. Floor was dangerously slippery and dirtied my car

El
Review №90

Amazing service

aw
Review №91

Good workshops.

Ca
Review №92

Awesome service thanks Mishka

Ll
Review №93

Fast and friendly service, with quality parts used.

Ma
Review №94

Fast efficient service , thank you

Wa
Review №95

Excellent service

Le
Review №96

Good services and advice.

Ca
Review №97

Very fast service.

Al
Review №98

Friendly staff efficient and effective

ca
Review №99

Very nice and friendly

Ra
Review №100

Convinient and cheap

Information
16 Photos
100 Comments
4.3 Rating
  • Address:321A Main Rd, Observatory, Cape Town, 7925, South Africa
  • Site:https://www.supaquick.com/observatory
  • Phone:+27 21 447 0591
Categories
  • Auto tune up service
  • Tire shop
  • Brake shop
  • Car battery store
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–1PM
  • Wednesday:8:30AM–1PM
  • Thursday:Closed
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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