Friendliest and most helpful staff.Stuart will always go out of his way to assist.I would recommend this specific branch to anyone who would like a true customer experience and fantastic service.
Friendly staff, great prices and quick service. these guys really helped me out. I super appreciate it and I would definitely recommend for anyone who needs some new tires or alignment.
Rapid help 5 star service, although cost to fix 2 punctures higher in price than other companies in the area. But other than that, was happy with the quick turn around.
Very helpful and very fast. Windscreen wiper replacement. And reasonable prices.
Great service, super friendly staff and such quick turnaround to get my breaks and shocks checked out and have new ones fitted all within 3 hours on a Saturday morning!
Quick efficient service from Gerswin Simmons, recommend this place to everyone
There tyre prices are the lowest of all the places I have been .plus you get a good and better caulety service .
Brilliant service..had a flat .. no wheelbrace in the car..not sure that happend...they came my rescue free of charge...service was excellent..
Best service Ive ever received at motor outlet. Incredibly reasonable priced with experienced knowledgeable courteous staff. A breath of fresh air in todays world. Highly recommend Tonnesen Diep River.
Very helpful, very efficient, market related prices. If you need tyres or brakes for you car no hesitation to recommend them highly.
I visited Tonnesen this morning and was completely overwhelmed by the way they treats there customers. They were friendly, helpful and quick to deliver excellent service. Well done!Retha Laurie
I always take my car to Tonnesen for servicing and the staff are on the ball.the prices are not overpriced and I have an overall good experience when booking my car in
Great service, best prices, friendly and fast...
Very friendly and helpfull
Seem like helpful guys. (Alas did not have the tyre size I was looking for as there is a country wide shortage) .
Four new tyres fitted to my car, was in and out in 40 mins. Fantastic friendly service, good advice and no pressure to buy anything more expensive than I need to, thanks!
Always a pleasure taking my car to Tonnesens BestDrive! Great service, and helpful people!
Professional and friendly service. I always have me vehicles tyres replaced there.
My experience here was pleasant, as an owner of a small car repairs my time is valuable therefore efficiency is a big thing for me.I dealt with Shuab, he sourced a hard to find part within a few minutes and had his driver collect it promptly, before I could start being concerned, I got a call and the part was there, they also did some welding on the same job and enabled me to complete my customers car in good time, so if you are in need of exhaust, shocks and the like, visit Tonnesen BestDrive in Diep River Main road, they will take good care of you.
Professional, reliable and great staff.
Very friendly and efficient service.
I am writing this as a humble note of appreciation for the outstanding customer service provided by your team.I have always been pleased with the service I receive at your branch.professionalism and enthusiasm to help in every way possible promptly exceeded my expectations.This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged.Thank you.
Great service! I have visited twice recently. The team were friendly and extremely knowledgeable and helpful on both occasions. I will be back for all my tyre needs and highly recommend! Keep it up
Thank you for amazing service. I popped in to ask if a bulb on my VW could be changed. Despite the intricacy of getting the whole light socket out, they refused to charge me anything. I left a tip instead. Thank you so much!
Great service
Brilliant service, efficient and helpful staff. Number 1 choice for me in the Southern suburbs after comparison checks for replacement of shocks done on the same day👍🏼
I can’t express how thankful I am to the team at Tonnesen Best Drive in Diep River. They helped me with a MASSIVE issue I had with a pair of grinding and worn down break pads - and did so remarkably quickly. I’m a student, and had to go through a bit of a budgeting process to find the right mechanic - and they were by far the most affordable, informed, capable and efficient team I spoke to. I’ve was so thankful I swore that wherever I might be in the western cape, come hell or high water my car would be back with them the next time any issue arises.Thanks again you guys.
Great service, good work
Thank you Gershwin & Shuaib for your excellent service on Saturday! see you soon PS - a nice coffee machine would be great which would make the wait seem shorter LOL.
Slow and bad customer service.Friendly but told me it would take 20 minutes and 20 minutes later, they still hadnt started. They got annoyed with me when they asked how long it would take as my mom was waiting to see if you needed to take me back to work. She ended up waiting with me for about 50 minutes before leaving to go back home. I told them multiple times that I worked very close by and that I can come back later but they insisted it would take 20 minutes and I shouldnt go to work and come back.I ended up getting a quote for about R2500 and got it done at Hi-Q in Plumstead for R1800. Wont be back.
Shocks fitted. Done quickly.So that was 2 years ago.Today we took my daughters car in for shocks and squeaky brakes.They fitted front and back shocks, front discs and pads, and lower control arms as the bushes were cracked.Again, very happy with the service. Well done guys.
I am always impressed with the wonderful service and great prices. I never feel like I am being ripped off when I am there. What a feeling to have in this day and age.
I went there after my car had just been serviced by Hyundai to get new window wipers, Tonnesen charged me half of what Hyundai quoted for wipers & wheel alignment. They also gave me a quote on what my service would have cost had I gone to them and I would have saved A LOT. Needless to say, my next service Ill be heading there. Friendly staff and very helpful.
Lesson learnt. I replaced all my tyres through them. Got a flat today and turns out they swapped my spare Goodyear with another tyre that wasnt the same size as all my other tyres.
Hi. Been there before and again I had good service! !!!!
Excellent directions from Google maps
Fast and friendly
I visited Tonnesen in Diep River 05 August 2019 with a slow puncture. I was literally in the place for 5 minutes. Job done. Thank you to Eddie and his team for such swift service. Keep it up!
Always used to do my tires by them, then my car started pulling to left, took it to them and was told that its due to tire ware and I insisted they check my alignment, they said it was in reasonable parameters for my model car. Decided to take it to another tire company for new tires they informed me both front tires had equal ware on them and my left tire was out of alignment by 2 degrees to the left and right tire was one degree out to the left, when I replaced my tires they noted that there was weights on the outside rim and none on the inside of the rim on all 4 rims which wore out my tires even faster as they were not balanced properly. All I can say is I am totally disappointed in the type of service that was given to me, the customer service is awesome but the product service is pathetic. I will never use them again.
Phoned to order a Tyre which they said they could get me with a 2 days wait. When I arrived 2 days later I was told that in fact they dont have the tyre. The place is not around the corner from where I live. Management was not apologetic at all, but rather took the attitude of stuff happens its not our problem.
Good service offers
I was helped immediately as I drove into the workshop, by friendly staff on duty. Job well done. Left satisfied.
Went to another specialist who did not find the problem..team at best drive found it within 15minutes. Great service will be back
Polite and friendly staff. Clean workshop. Reasonable prices
Good quick service & excellent prices.
Service is very good
Great service and advice received from staff. Work was done well and quickly at a good price.
Great service thanks
Looking for honest, unbiased opinion. Only place I take my cars to have tyres checked, alignment etc. Find guys are friendly and prices are good. Free rotations and checks.
Quick effeciant service. Expensive thou
Efficient, helpful, and brought my attention to other noises on my car not related to the exhaust that might need attention..
Friendly reception. Quick attendance. Fast diagnosis and advise. Very reasonable qoute .... i trust them!
Fast efficient friendly service been using them for years wont go anywhere else
Excellent service, they were able to source the correct parts for my car when other autoparts centers couldnt help.
I drove in for four new tires. They ignored me for 3 minutes, after which I reversed out. Not a single person engaged with me.
I took my Volvo to have an assessment of the damage after riding over a brick & causing a small nick in the one tyre.I spoke to the Manager, who asked a technician to have a look, putting NO pressure on said technician.It was a very professional process, with the technician obviously free to give his best advice : I was advised, based on the point & depth of damage & the age of tyres to just have them rotated in 3000Km.What a professional crowd : full marks to a Manager who leads by integrity.This is my tyre service provider & will be for my family. Well done, guys.
Fast friendly service
Always receive the best prices on quality here
Highly recommended after the excellent service provided at a reasonable price compared to other outlets that spend a fortune on advertising!
Excellent prices and very helpful and friendly staff.
Efficient service to replace car battery
Polite, efficient, with good price and swift service.
Friendly staff Awsome service...!!!
Great value. Awesome staff.
Fast friendly service at acceptable price
Fantastic service from a great team! Such a rarity today! Thank you
Place to go!
Friendly, knowledgeable, helpful and they dont try rip you off.
Great prices for the brand by far ..and good service
Excellent, fast, efficient, quality service and very friendly, informative staff.
Excellent Service. Friendly Staff.
Absolute gem! Awesome staff! Have been recommending it to everybody!
Very helpful
Damaged my drivers door still wont open or close properly, left car full of grease
Great Service, Great Prices, Great Quality and most importantly Great Staff
Friendly, willing to help asap will explain costs if your uncertain.
Quickly fixed my puncture for R65.
Friendly fast efficient service.
Great service.
Great service
Great service and best pricing.
Efficient, friendly and well-priced.
#Excellent service.
Friendly service.
Fast and friendly service
Top service thanks Chris and the staff
Free puncture repair in a few minutes!
Customer service needs work
Very slow service
Always helpful and competent
Jobs well done
Excellent service
Quick and efficient service
Fast service
Professional services and advice.
Great service!!
Excellent
Very friendly staff
Friendly and professional