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Thorp Subaru Plumstead Subaru Cape Town
Shop 3, 220 Main Rd, Plumstead, Cape Town, 7800, South Africa
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Comments
Ja
Review №1

I recently took my Subaru Forester in for a service and I must say I am difficult and fussy when it comes to my car BUT Sam at reception is beyond incredible. She kept me in the loop and the whole experience was perfect. The service was done well and it feels like I am driving a car. Very impressed and I will definitely be servicing my car here from now on.

Ge
Review №2

Kept informed via regular sms of workshop progress, really helpful for planning when to collect vehicle

Ch
Review №3

Really great service experience. I was kept up to date throughout the service and my car was returned clean.

Je
Review №4

Thorpe Plumstead gives excellent, friendly and prompt service every time I take my car there. I also love the fact that Thorpe Plumstead assists where it can for charity events such as the Cape Town Cycle Tour.

Ro
Review №5

Brought my Izuzu in for an annual service. Overall a pleasant experience, wonderful lady at reception, Samantha. Nothing better than receiving back a spotless clean vehicle

Da
Review №6

My Subaru Forester XT premium is a 2006 model and still going strong. The service staff and mechanics at Thorpe are simply wonderful. I love my faithful reliable car and confident that this is the best garage I have ever used in the past 44 years that I have been driving and I am a fussy guy about service!! What I really appreciate is that even though my car is old (so obviously am I at 61) but they treat me and my car like I just brought in the latest model out the showroom. 👏

Ro
Review №7

Excellent from quotation, reception, and progress notifications during the day. Car clean and first class service at collection, payment etc. and hand over.Rod Lloyd

Cr
Review №8

Great service and professionalism at all times. Just what you want when you hand your car over. Safe in the hands of Thorp.

Ma
Review №9

Considering it is the only agency currently in the peninsula to service Subaru under warranty, at the very least my vehicle could have been vacuumed and washed whilst there for effectively 2 days.

Sa
Review №10

I have had an ongoing problem with my older Subaru 2006 and used local mechanics to fix. I learned my lesson! One visit to Thorp and it was all fixed and affordable. Great service, friendly staff who kept me informed of the progress of my car the entire way through the day. I was offered cost options to make it more affordable or to stagger the repairs. The problem was fixed quickly and easily. I was thrilled.

Ro
Review №11

Friendly and helpful. No stock of the accessories I needed with a 6 months order delay...

Pe
Review №12

It was a goodly experience made easy because of the patient handling of a person not used to selling and buying a new car

Mi
Review №13

Had my 45k service which was all good but after receiving the washed car discovered an odd old car mat in the front passenger seat plus the car body was not 100% clean. Hope they replace the odd mat, Ill have the car washed elsewhere. I dont trust their washing service.

An
Review №14

My Subaru was fully loaded for a trip out of Cape Town, and started giving trouble out near melkbos. Luckily we could diagnose the issue ourselves, but were stuck on the side of the road. Subaru Table view sourced parts in Plumstead, and put us in touch with the parts department and the parts manager made a plan to get the part to us. Pierre drove out from Plumstead and delivered the parts to us and helped my husband fit them. Super grateful to all the staff for getting us back on the road right at the end of a crazy day. Thank you.

An
Review №15

I was pleasantly surprised at the efficient and thorough manner in which my service turned my Subaru was handled, and, how pleasant the staff were. I shall certainly be returning my car for service when the need arises and would recommend this company to anyone looking for a reliable company to service their Subaru.

We
Review №16

Had my 2011 taken in for an airbag recall it was a hassle free experience and friendly staff. I will be back again thanks team thorp .

Do
Review №17

Third time here and brilliant service all three times.

Ne
Review №18

Friendly, efficient and didnt feel ripped off for servicing my Subaru, as is often the case with main dealers.

Tr
Review №19

Friendly staff and nice setup. Parts are rather expensive

Ad
Review №20

Special thanks to Mr. Yusuf Sadien for his help & advice!

Mo
Review №21

Yusuf in the parts department is friendly and very helpful. Very knowledgeable and will always give best advice and options available

Ch
Review №22

Great fast and speedy service. Recently purchased air/fuel sensor took 2 days to receive. Big thanks to Yusuf in parts department

Ni
Review №23

Very friendly, helpful and professional service and support.

El
Review №24

Very efficient checkin process

Br
Review №25

Very Welcoming people ask for Astin hes always trying hes best to make everything more convenient for you and can answer your questions about all the cars that interest you. Thank you sir You have a great personality and Ill be seeing you in the next 5years again

JP
Review №26

Great team that make the process of joining the Subaru family incredibly smooth and enjoyable by offering awesome service. Highly recommended!Special thanks to William and Elmarie!

An
Review №27

AWESOME service from YUSUF...👍👍👍

Jo
Review №28

I would just like to Thank Danielle and Nakeep for the excellent quality service everytime I visit Thorp Plumstead. My wife is amazed at how well her vehicle drives after each service and repair you carry out🤗🤗

Do
Review №29

2nd car I have bought. Thanks for the thorough service and attention. Special thanks to Almeria. On point as usual. Thanks.

As
Review №30

Most definitely the most adventurous and fun vehicle to drive, an absolute pleasure driving the Subaru Forester! Excellent customer service.

Li
Review №31

Speaking as a Subaru owner here. I feel like Thorp hasnt quite gotten their game together as a Subaru service centre yet. Had to bring my car back in after being serviced to tighten some stuff up, and my car still has a slow oil drip even after they replaced the gaskets. Some of the best customer service from their reception staff and parts department though. 1000kms after a service; breaks go floppy, ABS failure, and bearing failure which destroyed my wheel hub.

JD
Review №32

Good client service with specific mention to Heinrich Geduld who helped me. He continually followed up. I still have to test the car for a prolonged period, but I believe everything was done to the book.

ar
Review №33

Great team with excellent service!

Da
Review №34

Really well run company. Great customer service and I was really impressed.

St
Review №35

Great service from everyone at this dealership. Izan is the star.

Si
Review №36

Super EXCELLENT service especially by the parts department!!!

Sc
Review №37

Helpful in the parts department

Ro
Review №38

Great customer service

Ca
Review №39

Very professional and organised

An
Review №40

Had an issue with them being really overextended, and starting work on my car later than scheduled but this was resolved in the end.

Iz
Review №41

Brilliant Team!!

Ro
Review №42

Good service

Na
Review №43

Great service

Information
22 Photos
43 Comments
4.7 Rating
  • Address:Shop 3, 220 Main Rd, Plumstead, Cape Town, 7800, South Africa
  • Site:https://www.subaruthorp.co.za/
  • Phone:+27 21 761 1865
Categories
  • Auto parts store
  • Subaru dealer
  • Car dealer
  • Chauffeur service
  • Chevrolet dealer
  • Motor vehicle dealer
  • Opel dealer
  • Suzuki dealer
  • Used car dealer
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:9AM–1PM
  • Thursday:Closed
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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