I bought a Ford Ranger on 2020, amazing customer service, friendly staff. A sales lady by the name of Adel is Gods gift. They will even contact u if your vehicle is still Ok and will tell u that any problems, dont hesitate to contact them

Awesome and excellent service from Mark Mars, he went above and beyond to provide us with what we asked of him. I recommend Motus Ford Paarden Eiland and Mark Mars to anyone. He knows his customers very well. Thanks Mark and God bless you.

Aawsome service. Aawsome people. Thank you

Ask for Denzil, great parts guy

Service is excellent changed my wipers and checked lights L👌

Great Ford dealership, excellent service. Speak to Adel for New car sales. She is on the ball and puts a very good deal togther.

Took my recently purchased 2nd hand Ranger in to have a small issue seen to. Rather than making a booking and sending me away to come back another day the workshop manager saw an opportunity to sort it out immediately. I took a quick walk to the shop and it was fixed when I got back. Fast, efficient and willing. Great Service. Happy Customer.

Always a great experience here. Quality of work is top notch and Brendan in the workshop goes out of his way to help, every time.

Everything and everybuilding is as I saw but only my destination wasnt there

The sales staff were just not very enthusiastic and not really interested in finding out what we wanted.There is too much choice out there to waste time in a showroom if you are not getting the best service possible.

Good friendly service, Lynette is a star, Adiel you rock Mate!

Great service from Mark Mars and the sales team also had a great car service experience

One on one friendly, very helpful. Im grateful for their service

Awesome friendly helpful staff

Ford Paarden Eiland just want to say a big thank you. My Engine packed up. My warranty ended in May 2020. Damage was done to my engine which i could not afford at the time. I was willing to sell the car as is, Reason being i could not afford the repair job .They manage to meet me 80% and purchase all parts for repair job. All that was required of me was to pay for Labour. Once again BIG thank you and you definitely have a client for LIFE.

A team that delivers excellent service! I would highly recommend them for any of your Ford needs.

I bring Ecosport in December for engine warning light on and they wanted to change me the complete engine, clutch, muffler more than 100,000 rand of cost . The damage was only the head gasket. Ill never go there again. Incompetent service.

My car broke down(still under warranty) over easter weekend, on Tuesday it got towed to this dealership. I had to call numerous times to hear whats wrong with the car and to get a curtesey car. A week later I had to call again to hear when I will be able to get my car. Their service and telephone communication is non existant tbh, its really disappointing as I am a big Ford fan. But after this experience I am just frustrated and not a fan at all :(

Fast, friendly and helpful, the best Ford Dealership in and around Cape Town by a long way! Would not go anywhere else

I purchased a second hand single cab in the beginning of October 2020 with a license disc that had expired at the end of September 2020. Motus Ford conveyed that there is a 2 week backlog(due to Covid) at the licensing department but they will complete the licensing and registration. After many conversations via phone and email. No clear answer has been provided on when the licensing of the vehicle will be finalised. As of today 11/12/2020 [a couple of months later] I am still eagerly awaiting my vehicles licensing.

My service advisor Brendan was great and he explained everything well.

Excellent service and very professional sales team just too happy to assist. Its good to see a team work so well together and enjoy the work environment.

Good service!

Awesome crowd, thanks Eddie for you help and great service, Tygervally Ford can only learn from you

This dealership was truly just amazing. We are from bloemfontein and we were on holiday when we bought our vehicle. Lyle was friendly and helpful from the moment we walked in right throughout until the end, with finance the way I wanted it, after sales issues, getting registration done in Bloem etc. We wish we could continue letting this branch handle our issues and services etc in bloem seeing as the bloem branch is absolutely PATHETIC! Thank you Lyle and Paarden Eiland for your great service, patience and all your help.

All round fantastic service from Garth Beck! Immediately offered to jump in the vehicle with me to diagnose the problem and then assisted with getting a booking 2 days later. Ford Tygervalley and N1 City refused to assist and told me the first available date was 3 weeks away.

Incredible service. That is all I have to say!

Thanks guys for the great service. My wifes Focus and my Fiesta have been looked after well. Thanks to Mrs Charles and Eddie. Keep up the good work.

Magic working Folks ,, From Parts Department to HELPFUL Workshop folks ,, on technical information

Awesome service, Thank you to Desmond and his team

Never had a days bad service from this branch, anything from spares to workshop has been nothing but a dream to deal with.

Great service and employees

Definitely the best Ford dealership I have dealt with. Highly recommend that you deal with Arno if you are looking at purchasing a vehicle. He will go above and beyond to get you into the perfect vehicle for you. Thank you for the great service Arno!

Greatest Ford Dealership in CT

These guys sold me a beautifull vehicle and the service was great.

Very helpful and friendly.

Was looking for a car. Sales executive was very polite and went all out looking for the car that I was looking.Keel it up.

Awesome awesome awesome service between the 3 (tygervallei and N1 city) you guys rockI phoned to make a booking ,booking was for the 7/10/20 as we from gauteng and moved here before lockdown and working in Woodstock i saw the ford dealership from the N1 at marine drive and assumes this the one i phoned to make the booking as the sms said old marine driveWithout using my gps ,got at your dealership did the covid paperwork and when it was time to book the vehicle in the lady notice there no jobcard so i showed here the sms and she told me is the ford in capetown cbd but without hesitation she told me lets go and open a job card and they went and fetch the parts from ford cbd● Got a call when the parts arrived at them and that they going to start with it● got a call when they finished●And when the driver was on his way to pick me up●and they phoned again to apologize that his running few minutes lateThats the best after sale service i received sins i start buying ford and give me new hope to keep by my brand, thanks guys and others can really learn from you. Andre

Super friendly and helpful staff

By far the best Ford Dealership in the Cape,service unmatched..

Good customer care and safe parking available

Took in my Focus for service and had great interaction with the admin lady and the technician that worked in my car.Update: I could have given them 5 stars, but then I had to arrange my an Uber to go collect my car as the driver had advised me that he wont make it and I have to make alternative means to get to the dealer.

Thank you Motus Ford for your excellent service. A special thank you to Eddie.

Awesome assistance by Adele Dunn

Efficient quick service in the Parts department.

Bought sleeve nuts from parts department. I phoned them in the morning, spoke to David who was super friendly and helpful, another branch had stock, i said i can pick the nuts up at 1 om. He phoned me around 11.30 to say he had them, i was there at 1 pm and David was still so very friendly. Great experience dealing with Imperial Ford.

Do not try and get anything fixed here, they take forever with ordering your parts, it has been a year now. I gave up on receiving any feedback from them.

Dropped in quickly this afternoon at the service section, I needed help to replace the globes for both brake lights. They were short staffed but within half an hour they put in the new bulbs at no charge. Really appreciate them being able to help me so quickly.

Friendly staff. I had a very good experience.

Excellent service and this year the customer waiting area had a really good upgrade with a new refreshment machine installed. The section of teas are very good. Pleasant place to spend some time waiting for your car to be serviced. Speedily serviced as well. Pleasant staff.

Very friendly staff and helpful. They helped me sort my fan belt. With great ease and the next day I was driving again. Thanks to all the help.

Good sales staff and great products

Excellent team, thank you Garth, Brendan and Natalie. A full review on FB. Highly recommended after sales service and a seamless service department. Keep it up!

Service is fine,but because you can only get parts of Ford car by the agent thats why I was there...

Professional services

Worst service ever especially from a car dealership sent my car for a service 3 weeks ago up till today nothing was done highly incompetent staff. The level of poor service is highly remarkable.

Couldnt even get someone to help me on the phone. Got shunted from one person to the other before I was transferred back to the switchboard. Just wanted a price on a service.

Great service and very attentive to your requirements

Awesome service and very friendly and helpful staff

My car dealer.

Went to a a quote and trade in valuation for my daughter on Friday morning.Sales Lady not professional.1. Queried my knowledge of finance options as if I was not supposed to know.2. Then asked if deal was cash or finance.3. When after hours having not received my quotes I queried and was told sorry I have she had been to busy.4. When asking some facts was told just left and would call me at 10 on Saturday.I cannot believe that business is so good....but no thanks to Imperial.

Good prices

Service was ok and done as it suppose to be but car was washed badly and this it was not a feel good experience. Got into a fairly durty car which I thought will be habdle with care and get a great wash as the cars are in showroom but this didnt happen. Maybe nextime???😐😐😔

Great service. Janine and Theresa are great to work with and very informative. Ashwil and the chief mechanic are real specialist at what they do.

If you think of buying a new Ford speak to Louis. He is the guy.

On Friday 5 July, I had my Ford Kuga towed into the delarship to be repaired (suspected burst water pipe).On Tuesday, 9 July I have called in 3 times during the course of the day and each time I was transferred between the workshop & reception. I was simply trying to get an update on the vehicle and to relay any additional information I believe the workshop should be aware of before they start working on the vehicle.On each attempt I was asked to leave my name, telephone number and vehicle details and I was told that someone would call me back shortly. Not one of my calls were returned.

Absolutely disgusting customer service I have EVER experienced. I only took my car in for a service and to replace a few minor parts. Firstly, when I dropped off my car, there was another customer there who was FURIOUS with the branch and was raging on for about 30min in the waiting room as she waited for someone to fix her problem. That should have been a warning to me.Next, they took 3 whole days to administer a simple service, whereby I had to phone to see when it would be finished each day. Upon my return to collect the car, I found out that none of the replacements were made as they were waiting for parts. This is fine, but then send my car BACK in the meanwhile instead of just keeping it there!! PEOPLE NEED THEIR CARS, you know.Anyway, it took ANOTHER 3 days to just get a quote back for the parts after constantly requesting it from them. I honestly think Im going to take the car to another branch, or better still, a different company altogether.

Excellent service and friendly staff.

Excellent Service great friendly team Wow experience keep up the great work

Good....excellent

Teresa was super friendly and professional

Very efficient staff and quick turn around time with services

Very good and reliable Service. Thanks to Teresa. But schedules should improve.

Very good, professional service👌

Great service and really customer focused. Took a bit longer than expected, but they made sure we were okay, offering drinks etc.

Excellent service!

Very good service from staff

Good service

Excellent no hassle one stop service. Keep up the good work. Thanks to Jonathan van der Merwe for outstanding customer relationship.

I bought a ford ranger last year Aug. I only received it in October because of delays of extras. I had to take it back twice as parts were loose.Today I receive a fine for my old car which I traded in. I still have the same registration number but the photo is a picture of my old car for a speeding fine in July.

Great service

They could not solve the problem I have with the air conditioning of my Ford Fiesta. The compressor keeps on running, they did not even detected that. Although their reception might be friendly, but service to your car is poor.

Good service

Very efficient service!!!

Fantastic service from the service department. A clip broke off and I popped in. They dropped everything to help me. Thanks for the fantastic service and help

Thank you for the quick and swift service that your team provides

Took my car in for a service Im a happy customer

Service department has to be one of the worst in terms of customer service I have ever dealt with. Been trying to get warranty claims sorted out on 2 brand new cars for 3 months now with absolutely no success.

Excellent and always going out of their way to help - thanks Adel and Corrie

Sterling service from Maritjie

I dont hate it, I like it

My service adviser, Chemeny was excellent at service. 👍 Car in lovely condition.

Struggled to get the service consultant to phone me back, struggled to be picked up after my car was serviced, got there and my cars key was missing, waited another 20 min while they were looking for the keys - not impressed - Update: Its 4 months later and I am yet to be contacted. My car is due for another service, when I checked my book this morning I saw Imperial ford Paarden eiland never stamped my service book from the previous time I was there. I would appreciate it if I could be contacted and my book stamped ASAP!

Quick service. Looked after me very well. Timely and great communication.Thanks Ford. Enjoy your new Ranger 2016

I am very upset right now, its way past my home time and I am stuck in the office Eddie Rian said I would be picked at 14:00 and what time is now?!! I have a child to pick up form school! I must drive through traffic!! Very bad service!!!

Service was excellent

Awesome service received from Teressa and Michelle. Best place to purchase any vehicle

Im taking back my review. Only amazing service before you sign. After that you dont get calls or feedback from the salesman. We bought a Ford Kuga a year ago, never been told that it had a motor change. We waited for the service book for months needless to say we are still waiting on the spare key. Honestly thought buying from a reputable dealership like Ford I would have no problems. Im now sitting without a car for a month now because its been taken apart, to be told it needs a new motor and the cost will be 80k to replace. We have called the manager of Paarden Island last year and are still waiting for some kind of a response. Extremely disappointed that they would sold a car and not be completely honest.

Fantastic service from the stuff. I will definitely take my car there again for service.

Good service. Friendly staff. Awesome coffee machine. Real pleasure to be there.