Old school mechanics. Great on old Benz cars.
Great service and friendly and knowledgeable staff.
Absolutely criminal. They fit 4 new wheels and tyres to my car. one of the tyres was warped and causing my whole front end to wobble around 60-80km. I took it back and asked them to please take a look. They responded by telling me i needed to replace the entire suspension at a cost of R19kMeanwhile not taking responsibility for the bad tyre they fitted.I took it somewhere else, it took the other shop 1 minute to look at the tyre and spot the issue. which was in fact just a tyre. r800 fix, compared to the criminal cost of r19k
Good service
Exelent service. Very very helpful. They care for their customers and go that extra mile. Five star service.
Working on all cars especially mercedes bendz
Complained about vehicle losing power. They drove 150 km with my vehicle, told me nothing wrong, a week later same promblem. Another workshop identified problem within an hour
Very efficient and reliable! Love them
Excellent Service
Fantastic service and extremely affordable prices. We drove from Kenilworth to specially see them. Highly recommend!
Amazing customer service, I have been taking both my Mercedes Benz motors here for 2 years now. I had a gearbox and cam belt done here at 50% less than Mercedes Benz franchises quoted me.
What a pity - this was once a good business when Piet Steyn, the original owner was still alive, but no longer. A straightforward job with no complications (quoted for) increased by 50% in cost overnight. When I had questions about the increase I was met with such an insulting attitude and cheek - what ever happened to good service, honesty and respect for your customer? Unfortunately this is repeated experience at Golden Rule and they have finally lost our entire family as customers. I would not recommend this place to anyone.
My car was serviced and front and rear brake pads & discs was replaced but hand brakes were not adjusted. I had to make another trip all the way back to Golden Rule Motors to have that done. They did apologize for the oversight on their part, staff was friendly and Im satisfied with the service. Will definitely return there for the next service on my vehicle.
Great friendly service! , always trying their best to satisfy customers. The place could do with a bit of a clean up but the service is great!
Friendly service
Great customer service and brilliant vehicle service as well. Golden Rule Motors apply to the Golden Rule, where customers and quality are always number one.
Extremely friendly staff with efficient service.
Excellent service. They take care as if the car is their own
Good service
Great option for owners of older Mercedes vehicles for whom the official dealers have become to pricey relative to the value of their vehicles. Servicing a Mercedes is never going to be cheap, but these guys are open to customising services to your needs and budget. They have the necessary equipment to evaluate your vehicles state and years of experience with mechanics who actually worked for Mercedes themselves. The workshop is in immaculate condition. They clearly take pride in the work they do and the customer service is great. They will pick up your vehicle at your home and return it there if needed (within a reasonable distance I assume). I service our 2000 model Merc C240E there and am very happy with their service.
Best non-franchised workshop in the Cape
Great job and ablw to give advice on future services.
Professional workmanship and service excellence
If you have money to pay them, you have money to pay Mercedes itself. With all due respect, its not a place where you take your Mercedes to save money, get your book stamped at the agency, you leave with more ? Then answers.
Good service at a reasonable price.
Good personal helpfull service.
Very nice professionalism hight standard
Fantastic service thank you
Exceptional!
Professional and really caring staff
These people now their Mercedes Benz cars.
Excellent service
Great workshop
Where clients become friends!
Great help
Good service
I work there
Been there for years
Very helpful
Many thanks to Mario and his staff. Can not believe people still do not get such helpful people today. You saved me a lot of money. Thank you very much. Would you recommend to all. Great service ......
Very good service, very satisfied would definitely recommend, you have now recruited a new Merc client
Very friendly and professional service.
Very friendly and helpful