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TAH Sonstraal
10 Verdi Blvd, Sonstraal Heights, Cape Town, 7550, South Africa
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Comments
Ch
Review №1

I was very impressed. The receptionist was friendly and welcoming, and the vet herself was very animal friendly and informative. She made Izzi very relaxed before she removed her stitches. Over all a very good visit

An
Review №2

What a wonderful experience my visit was to take my fur child for a small procedure which caused me huge stress! From the efficient and bubbly receptionist Leizl to Dr Michelle Thomas I knew my Jessie was in the best hands. Such care and genuine passion for animals was apparent from the get go. She even took the time to take my Mum out to the car with Jessie when we left. We will never hesitate when in need of this superb service again. Thank you Ladies!

Wa
Review №3

We take all of our pets here and will continue to do so as their service is just brilliant. From reception to the vets on duty, its always an absolute joy dealing with TAH Sonstraal. Thanks for the fantastic service you continue to give over these years.

He
Review №4

Dr Thomas is extremely friendly, helpful and professional, we rate her highly!

Wi
Review №5

Dr Michelle at TAH Sonstraal is the best!! Lovely person, so sad that she is not close to home anymore at Parow branch. But I will certainly go those extra miles to get my kitties to her, if needed or if fully book here by us in an emergency situation! You can be certain your furry friends will be cared for with much love and excellent medical care by Dr Michelle!!

IL
Review №6

Very good service from Dr Michelle as always. She really loves animals.

Je
Review №7

Dr Michelle is so awesome. She really goes the extra mile.Friendly service from the front of house aswell.Great experience.

Li
Review №8

Great service! Michelle is absolutely brilliant! Liesl, the receptionist was very friendly and helpful!

Co
Review №9

It is always a pleasure to visit TAH Sonstraal. You are always greeted with a smile and friendly service.

Jo
Review №10

I love TAH Sonstraal. The staff are all very friendly and their service is excellent!!

Ca
Review №11

The resident vet, Dr Michelle Thomas, is professional and hands-on, at the same time also caring and compassionate.

Ka
Review №12

TAH Sonstraal is an amazing Vet !It is rare that a Vet will treat a Pit Bull with respect, care and love, but they treated my boy like family, he felt so relaxed amd at home and he just loved the doctor that cared for him.I must say that for once we are finally having a break though in his allergies !!!He slept for 2 days straight ! No fussing no scratching !Thank you TAH Sonstraal for taking such good care of our Jack D !! We will definitely be visiting you more !Below is my boy, finally happy in his own skin for the first time in his life !

Ja
Review №13

Fantastic service and care about their patients and their owners

Ja
Review №14

Booking process was easy. Super helpful and friendly staff, and they looked after our furbabies with love and care.

Li
Review №15

Very lovely vet, staff are amazing and treat you pet with love and dignity, would definitely recommend to friends and family!

Li
Review №16

Always a good experience, friendly staff

An
Review №17

Friendly and efficient service

Ul
Review №18

Very nice place. Kind vets helping out our furry friends😁

Ru
Review №19

Fantastic service from the team and vet!

Ch
Review №20

Great vet! Took good care of our Basjan!

V
Review №21

They were fully booked

Su
Review №22

The vet was lovely but the receptionist was sharp and abrupt. Will try to visit when the alternate receptionist is on duty in future.

Ta
Review №23

Receptionist VERY unfriendly. Quoted incorrect price as well

Ti
Review №24

Good experience overall, everyone friendly and helpful - which is appreciated especially in these COVID times. Did not catch the vets name but she was very kind and treated my cat compassionately.

Ni
Review №25

Helpful, interested, all-round good experience

Mi
Review №26

We have now been taking our dogs to Sonstraal TAH for a couple of years. Dr McDonald is caring, compassionate, friendly and very knowledgeable. The store is well stocked and always have a nice treat on shelf for our furballs.

Ja
Review №27

Excellent service. Perfect diagnosis and scheduled appointment was on time. Well done and thank you!

yo
Review №28

Always a pleasant experience

Ma
Review №29

The staff and the vet is amazing. They have your pets best interest at heart.

da
Review №30

Vetenarian very friendly and compassionate. Store well stocked with animal food and pet accessories.

Ry
Review №31

Found the reception by the receptionist really uninviting and unfriendly. Seems to be the norm for this branch of TAH

Go
Review №32

Awesome service as always

Da
Review №33

The staff are super wonderful and Dr Macdonald whom will be retiring soon is a champion

Se
Review №34

Thanks to Sonstraal Vet and receptionists for assisting me so late when my dog needed urgent attention a few weeks ago. Your service was friendly and professional. I am thankful for the help and compassion shown by all.

Si
Review №35

Lovely Veterinary Clinic, friendly staff

Ca
Review №36

So friendly and helpfull

Lu
Review №37

Wonderful service

Li
Review №38

Well situated. Friendly personnel. Too many veterinariers rotating makes it difficult to build a relationship of trust.

Le
Review №39

Always friendly 😀

Ch
Review №40

All the staff are so friendly and caring. A pleasure to take my puppy here.

Cl
Review №41

Extremely caring vet!

Di
Review №42

Agree with other reviews that the attitude is condescending, especially the one receptionist. They are open until 18h30, yet when I arrived at 18h05 she was visibly irritated and informed me they are closing soon and that I cannot just arrive without an appointment. No other TAH has before insisted that I make an appointment for a standard vaccination of my dog. Fully understand if the Dr is busy with other patients, but that was not the case.

Ch
Review №43

Always rude. Always think they know better. And continuously change the way they do things. And when I phone a place whose patients are animals and theyre in the business of being all about animals, I would like my cat to be referred to as a she, not an it.

JO
Review №44

On my first appointment, when I was delayed and was five minutes away, I telephone to explinain I was going to be five late for my appointment.I was told that due to me making an appointment for a prescribed time I was to make a future appointment and ensure I arrived on time.Today 23 March 2018 I arrived ten minutes before and was made to wait 35 minutes before the doctor was available, no apologies were made for the delay by counter staff.Confused???John BoyPinehurst

Ne
Review №45

Very friendly staff and great vets who truly love the animals.

Lo
Review №46

Great Vet, and I have a happy dog.

Ro
Review №47

They care about your animal like its their own.

Sh
Review №48

Great doctor

Vi
Review №49

Although it is expensive to have a pet you can really depend on the friendly staff and wonderful vet.

Wy
Review №50

Yussis this plek is great!

Ti
Review №51

Friendly service and good product range

Mo
Review №52

Tah is the best.

Al
Review №53

Their service and understanding, with sympathy was comforting

Ig
Review №54

Older receptionist is a bit rude and does not always know whats going on, but overall good care for my pets

Na
Review №55

Great service

Sv
Review №56

Great service

Ep
Review №57

Cool place

Br
Review №58

Good set of vets at this branch of the franchise

Ti
Review №59

Great people!

Bi
Review №60

Always helpful!!

K
Review №61

Did not have a pleasant experience there at all

Sa
Review №62

Great staff

Ge
Review №63

Brilliant service

WT
Review №64

Very professional

Ma
Review №65

Dr McDonald is a legend.

Sh
Review №66

Great service!

Li
Review №67

Excellent service

Sa
Review №68

Very owesome

Ph
Review №69

Always there

Da
Review №70

Professional service

Ti
Review №71

Horrible experience by a condescending vet

Je
Review №72

Excellent service, staff bja friendly and considerate. Bja thanks again vi it ​​wt jle vi Troubles done. God seen.

Ad
Review №73

I highly recommend TAH Sonstraal.

El
Review №74

For blonde head lady, sorry I asked you for help while you were doing nothing. Will NEVER come to your branch again. Traveled directly from you to the branch in Bellville, and what a friendly bunch of faces from all the lady working there. You do us no favor, its your job, and if you dont like it, get another job for you. You dont even earn 1 star. The two red headed ladies who work there are but the friendliest and most helpful two people.

Ch
Review №75

Not very friendly or willing to help. One would almost think the service is free and we are being shown a huge favor by the staff.

Pe
Review №76

VERY GOOD

Information
11 Photos
76 Comments
4.4 Rating
  • Address:10 Verdi Blvd, Sonstraal Heights, Cape Town, 7550, South Africa
  • Site:http://www.tah.co.za/sonstraal.php
  • Phone:+27 21 975 1870
Categories
  • Veterinarian
  • Animal hospital
  • Pet supply store
  • Pet trainer
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–12:30PM
  • Friday:Closed
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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