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Wrench Monkey CPT Motorcycle Customs, Engineering, Bike Sales, Servicing & Repairs
460 Main Rd, Retreat, Cape Town, 7945, South Africa
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An
Review №1

Great place, Quality work, Awesome folks.Would def come here again.Highly recommended.

Br
Review №2

You guys shone ur light so brightly it inspired me to also shine my light to those in the darkness. I really appreciate u guys. :)

Ja
Review №3

Yesterday I had to have some emergency repairs done in preparation for the coming rain, and because of the work that I do, Im always pressed for time - so I needed the work done then and there. The awesome guys at Wrench Monkey literally stopped what they were doing, understanding my situation, and got to work on it right away. They did a phenomenal job of fixing my baby up in no time and were super helpful, kind and efficient. The Maam of the establishment was also super thoughtful and sweet too :) Thanks guys! Highly Recommend!

Cl
Review №4

Honestly not sure how theyre still in business. They dont know anything about bikes, and the guy with the man bun/pony tail is an absolute knob.

Ca
Review №5

Fantastic service received at Wrench Monkey CPT! Outstanding showroom and customer care. Would definitely recommend for anyone looking to get their bike/scooter serviced or looking to purchase a bike.Their team goes beyond for customer satisfaction!

Ro
Review №6

I have had the opportunity to be a fly on the wall in both the showroom and the workshop and I must say that Wrench Monkey always aims to go the extra mile for their customers. Even for those that I would have kicked in the head. They always make a huge effort to look after customers vehicles, are considerate of the customers budgets and do their best to ensure that every customer is satisfied.

Ch
Review №7

The best service and reliable workmanship in SA. They were very helpful and welcomed me as if I have known them for years. They are a true asset to the biking community.

Al
Review №8

This is the only bike shop i go to.With collection and delivery as an option makes everything more convenient.Years of experience and excellent service & care.

Mo
Review №9

Wrench Monkey has the most incredible team. They are always willing to go the extra mile! Highly recommend them.

Ri
Review №10

Wrench Monkey has the best staff and is always willing to go the extra mile. Always friendly and I would go back anytime!

da
Review №11

In the process of purchasing a bike from Wrench Monkey and all i can say is awesome service and customer orientation.Dealing with William and he has gone above and beyond all my expectations. From pics to video clips , walk around and showing me everything i needed to know.....I will definitely recommend them to any customer wishing to purcahse a bike.

Ci
Review №12

Awesome service by William at the showroom very helpful and insightful. All around great service and friendly staff.

Ju
Review №13

Excellent service from Wild Bill and Co.. Ill be back, as they say. Thanks for the attention to detail on my bike. Super impressed.

Ca
Review №14

Professionals who eat, drink & sleep motor cycles! Expect first class service at competitive & affordable rates, attention to detail and a great customer experience!

Sa
Review №15

Very friendly and happy to help. No complaints at all!

Gl
Review №16

The best place ever to sort your 2 wheels out. Guys are well clued up. Very happy with the outcome

Ry
Review №17

Best customer service you will come across.

Wo
Review №18

Hi !Thanks for the servicing my scooter, and changing my exhaust too, it was a nice experience to hear my scooter with a beautiful sound, this guys are professional, and with reasonable prices too.

Na
Review №19

Sent my sons motorbike in for repairs. Excellent turn around times - Great Prices. Very friendly and professional staff especially from a gentlemen by the name of Ikraam. will def recommend WM again. Thank you !

Ll
Review №20

Fantastic, fast and friendly service from Grant and his wife. Sorted my VFR out for me on short notice, while holidaying in Simonstown. I highly recommend Wrench Monkeys for your bike service or repair...

Ho
Review №21

Providing a good service with good pricing.

Om
Review №22

İ had the worst experience in 25 years of bike riding.. 1st they claimed that they know how to fix Harley Davidson that had absolutely no knowledge.2nd. They charged for the nonsense diagnostic.3rd. They were the rudest people i have ever dealt with. Especially that old lady..DO NOT EVER send your bike there. İt is a total rip-off.

Sh
Review №23

Thanks to the Wrench Monkey guys for the great service. Helpful and friendly! The vibe at Wrench Monkey feels so welcoming, so easy to start up a chat about biking, bikes and swop stories with the guys.

Ta
Review №24

Had my bike serviced at Wrench Monkeys. Really happy to find a workshop with such great service. Thanks guys

Ru
Review №25

Im with Wrench Monkey since a few years and I can highly recommend them. The communication with them is excellent, I always get updated promptly about the status of my bike and I never had to wait more than 2 days for my bike to get fixed up. I can go there to get small things done, like e.g. tightening the chain and I wouldnt get charged for it. Two big thumbs up!

Ed
Review №26

These guys are great. Had my V-Strom serviced here and everything went smoothly.

Gr
Review №27

Prompt, friendly service. Bike has never been cleaner!

Sc
Review №28

Took my bike in for a service and fix got it back with no licence, took it and went for a ride found out it was still leaking fuel took it back, with a hanging back light they used 2 way tape to put it o together excuse was that repairs was not on the job card, left the bike collected the following day understandably they couldnt fix the fuel leak.. Road it home only to break down cause of a blown fuze after they repaired back indicater and back light... I will not use them again... Feel ripped off

Ni
Review №29

Had some issues with my Harley which I just couldnt figure out. Popped into Wrench Monkey and they pin pointed the problem in 5 min. Couldnt be happier to have my baby in peak riding condition again. Thanks guys!! Have me smiling from ear to ear😁

Tr
Review №30

5 stars for sure. We have had several dealings with wrench monkey with Vuka, Capri scooters and Zontes bike . Service is excellent. A very friendly family business who all went out of there way to help us. Whether through phone, whats app or email, always a quick response. Very impressed and happy. Well done Wrench Monkey, we will always come back to you and THANK YOU all.

Ro
Review №31

The best team that does absolutely anything to satisfy the customer! Wrench monkey for life!

Ja
Review №32

Brilliant service friendly staff amazing work done to my bike extremely happy highly recommended #WRENCHMONKEYFORTHEWIN

Ly
Review №33

Poor service! Front brakes not adjusted! Bike was still squeaking after I asked them to pls check to alleviate this.On calling for a service price I was quoted excluding Labour - so was in for quite a bit of a surprise when I received the invoice! Shall not return ever!Reply to WM.Pity there was no recording to prove I was never called re brakes etc. I am not stupid to not have it attended to.However the cost of the invoice was R2449.50 (less R500 for collection & delivery) ie R1949.50? Less R950 = R999.50 for labour?I rest my case! Without Integrity & dishonesty is not a way to run a business!

JS
Review №34

Not impressed with the service. Bought a bike from them and have had to take it back to them over 5 times. Sure the prices are reasonable but it talks to bad workmanship or dishonest initial sale when it breaks down every month(I have the slips to prove). Lesson to be learnt dont buy a bike without a guarantee or warranty from these people... and no I am not a fake account but thanks

ja
Review №35

Fantastic customer service! Enjoy stopping in for a beer every so often.

Ki
Review №36

Fantastic guys who totally went the extra mile to help getting me back on my bike. So thrilled that my bike got their care and attention, they really made me feel like they were looking after my bike like it was their own.Thank you!!

Da
Review №37

Best place for bike services and there is a pick up and drop off delivery system.You get your bike back cleaner than when it went in. Knowledgeable staff and great service with easy access in the main road.

Lu
Review №38

No stars from me, contacted them to fix my bike, which they confidently agreed to have a look at, so brought the bike in, day 1 no answer, day 2 no answer, day 3 no answer, day 4 called again and was told bike cannot be fixed by them and i need to collect it, they can put it back together but i will be charged so in the end i collect my bike a week later as is with fairings off and airbox disconnected and a little packet of screws. Not the experience i was hoping for unfortunately

Ka
Review №39

Great service. Super reliable. Wouldnt take my bike anywhere else.

Ro
Review №40

Felt stung when asked to pay R45 for aftermarket taillight bulb replacement. Later found same bulb at builders in a pack of 2 for R20 bucks. Can accept an additonal cost for stocking, but feeling ripped off

Ro
Review №41

Only good things to say about Grant and his team. Great service and always willing to assist.

Ha
Review №42

These guys are awesome!Thanks for the service and bearings.My BMW 650 drives even better!

Ja
Review №43

Quality service and willing to help weather it be with your bike or finding a new noble steel steed

Lu
Review №44

Guys were super friendly and offered their services to come pick up my bike and drop it off when done...

Ma
Review №45

Excellent service provided by these people. Ive been to a few Macs for bikes and nothing can compare to wrench monkey.

Ps
Review №46

Over quoted on all the jobs, got half the time quoted at other trust worthy mechanics around CT, dont like how they do business. Try to suck your money dry. Also worked on my bike in the shop to find out the mechanics there were racist too.

Cl
Review №47

Conveniently located motorcycle workshop with pick up service and reasonable prices.

Ju
Review №48

Super quick, professional and cost effective service on my scooter. Awesome

Ca
Review №49

Great atmosphere, helpful people, can even customize your motorbike.

Si
Review №50

Good, friendly service with competitive prices. Thanks for the help.

Jo
Review №51

Nice bikes and also Vape store inside

ia
Review №52

Good shop good service

Wi
Review №53

I love this place! Even if I say so myself

Ba
Review №54

Sold my bike through them. Then I left my jacket with them to sell and 6 months later when I went back in to ask if it was sold they denied ever receiving it. I cant prove it, because I trusted them enough not to bother about getting a receipt.

Ma
Review №55

A flat tyre cost me twice as much as with another workshop in central CT - the instance that it happened just outside their workshop was exploited to the fullest.

Za
Review №56

Had to sell my kidneys to pay for the labour here

Ho
Review №57

Forgot to re-attach my back breaks.

To
Review №58

Good service.

Wa
Review №59

Great custom bikes

Re
Review №60

Friendly, fast and efficient

Je
Review №61

Good work

Sa
Review №62

Servicing of motorbike and scooters

Jo
Review №63

Noisy!

Ia
Review №64

I own a Buell 1125r and I took a chance in contacting Wrench Monkey if they would be willing to perform a full service, including tackling the labour intensive valve clearance maintainance procedure. Denise responded promptly and positively, and I booked the bike in. The staff, and most notably Ikraam, were absolute professionals in the way they carried out the work, including keeping me in the loop as the service progressed. Well done to you all and you are highly recommended.

Information
100 Photos
64 Comments
4.1 Rating
  • Address:460 Main Rd, Retreat, Cape Town, 7945, South Africa
  • Site:https://wrenchmonkey.co.za/
  • Phone:+27 74 361 0546
Categories
  • Motorcycle shop
  • Aluminum welder
  • Fabrication engineer
  • Mechanic
  • Motor scooter repair shop
  • Motorcycle dealer
  • Motorcycle repair shop
  • Used motorcycle dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–12PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
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