In May 2018 I purchased a used Audi A3 from a well known accredited dealership (for the record not Audi.)After the first 4 months I discovered that the vehicle had been involved in a serious front end collision. This was never disclosed to me.Both the AA and Audi proved conclusively that this was indeed the case.The dealership refused to refund me as per the Consumer Protection Act.I then approached the Ombudsman, then the NCC and finally the National Consumer Tribunal.2 weeks ago was my final Tribunal hearing which lasted 5 hours via Zoom.The dealership was heavy handed and their lawyer called 5 witnesses. I represented myself and called no witnesses.2 months short of 3 years the final verdict was released.I won my case and the dealership has to refund me and take the car back.The victory is so much sweeter, not only because I’ve been driving a defective and unsafe car for 3 years or for the fact that I’ve had no functioning air conditioner but for the fact that this dealership’s attitude was so threatening, unhelpful and downright disgusting. Early on they even threatened me with defamationshould I continue with my actions.To add insult to injury I am still waiting for final payment.

Due to unfortunate circumstances, our car was leaking oil nearby caledon. At 4pm two days before Christmas, no car repair shop was willing to assist us. We luckily stumbled upon Toyota Caledon. Even though they were extremely booked they were more than willing to assist us in our time of need.They even went the extra mile as to refer overnight accommodation and to drop us off.This place really go above and beyond of what is expected of them. We will gladly make use of their services again.

Helpfull and friendly

Friendly and helpful staff

Excellent like its products!

Great dealership

Kind and considerate service with great attention to detail. They were open on a public holiday and assisted us with our emergency. And we don’t even drive a Toyota! They’ve restored our faith in humanity!

Great service and had my car serviced today

Such great hospitality & service!! Thank you so much!! Much appreciated!! God bless you!!

Great service with friendly people

Friendly staff, good service.

Best service in town, everything goes right, always right, Toyota !

Service is great and can recommend to anyone

Thanks - gotbys on the road again.

Clean, friendly

Best service

Proud dealer in heart of Caledon

Whent out of there way to help

Great service!

Its toyota

Excellent service

Quality vehicles

The people really go out of their way to help with problems. It gives one the peace of mind to then venture the long way with a safe vehicle.