Unfriendly staff, no one to assist customers. This was my experience...

Cash build batterworth no reliable when it comes with delivery staff dont now how to talk with customers

My brother bought building material based on the samples displayed in the store on 10 November 2019 and also paid R900. 00 for delivery. On the same day they delivered the material, but not the same quality we saw in the store and they were asked to return the staff. When my brother went to claim refund, including R900.00 he paid for delivery, they flatly refused to refund for R900.00. My brother and i will take up the matter with the Consumer Protection Ombudsman.The grounds for taking up the matter is that they presented false samples at the store and refused to refund R900.00 paid for delivery. It is evident that the staff in that store are highly dishonest.

They have mostly everything that you need for building. Maybe the finer or less needed items you might battle to get here, but the staff are friendly and helpful and go out of their way to help and answer questions, so well done to them

For a reputable hardware its very disappointing not to find a simple right size screw

Product quality is not good

Its not the cash build but the man whos stays at this house does Tyre service pass by

Very good customer care

Well stocked

Ease of access

Variety of material for building