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Clicks Pharmacy - Carnival Mall
Shop 4, Carnival Mall C/O Airport Road and, Heidelberg Rd, Dalpark, Brakpan, 1541, South Africa
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Comments
Lu
Review №1

Pathetic, made appointment for 2 nd vaccine and upon going on the 21/10 at 9.00 only yo find out that they dont have stock of Phizer vaxine and dont know when they will have.Poor customer relation as they could have notified all concerned prior to arrival.It is very sad to see the NEW SA workforce so unprofesional.

Ri
Review №2

Worse service I experienced in a long time. Takes them 15 minutes to get 2 bokses of medicine and another one to be ordered which would have been delivered on Tuesday. Its Wednesday, after 2 calls they tell me that they cannot get hold of driver since this morning. They told me this afternoon that it might be delivered on Thursday. Now my daughter has to suffer.

su
Review №3

Worst service ever. The pharmavy takes hours and ell of them look like they are on dope or something, they move extra slow. Also never have the meds I need in stock. Very poor service will not recommend

Cl
Review №4

NO PHONES ANSWERED!!!!, PLEASE PEOPLE YOU LOSE BUSINESS LIKE THIS. TEACH YOUR STAFF TO ANSWER, THE PHONES PLAY AN IMPORTANT ROLE IF YOU DID NOT KNOW, IT RINGS SO LONG UNTIL IT CUTS OFF BY ITSELF

Jo
Review №5

Worst service I have received in a long time, people take their time as if they are on holiday no matter how long the que gets they carry on at their own pace. I really did not enjoy even collecting my medication

Ry
Review №6

Terrible store no social distancing and managements excuse is people dont understandNot the 1st time that store doesnt follow through on what they need to, customers only have the right to shop if they follow the rules if they cant they shouldnt be allowed to

De
Review №7

Shocking and terrible service. No customer relations at all. Rude, Arrogant and extremely unhelpful staff. No thanks will not be going there again ever.

Ja
Review №8

Slightly long ques at the dispensary with usually only 2 to 3 assistance for 10-20 waiting people. Yet service is friendly and they are always eager to help

Ro
Review №9

I like Carnival Mall, and I get medication from Clicks but the Pharmacy at Clicks anywhere in South Africa has a very slow system because one has to wait longer but at this branch, they really do their best but need to make sure that they have enough stock of medication, but the shop itself if fine really.

Ru
Review №10

Very bad service,wait forever at the pharmacy to be helped.Service at pharmacy needs to be geared up

El
Review №11

Worst place ever! You wait forever in the lines and when you get in front eventually you find out that the person who helped you a month ago never put your script in the system... Now you cant get your medication cause there is no script for you!! But it was taken by them a month ago and they never put it in!! Oh and the script that you have with you to give in they dont want to take because it was mot directly emailed to them, BUT you have been getting your stuff there for 3 years!!!! Same medications same doctor same scriptAnd they are so flippen rudeNever again worst service ever

LI
Review №12

I CALLED THE SHOP FOR A PRICE AND CHOOSE OPT 2 .. RING FOREVER AND NO ONE PICKS UP!!!

Ch
Review №13

Only 2 chemists available. More my han15 customers waiting in queue for assistance.

Th
Review №14

By far my favourite Clicks. Florence the manager is extremely helpful and always engages in conversation. The overall appearance and vibe is neat, tidy and professional.

An
Review №15

Very bad customer servic, staff has no respect for customers including manager will never visit that store again and woudent recommend it to any one either

Ph
Review №16

Closed at 5pm on a Monday during this lockdown. Thanks this is how you support the people that is working still. Pathetic

Li
Review №17

They cannot provide you with what you looking for always...

ab
Review №18

I have been emailing my script to clicks for a while now without any issues but recently i have been told by a lady pharmacist there, that they dont take emailed scripts they need original copies and they cant help me without the original so now i have drive to Johannesburg and get the original 😠

Br
Review №19

Selected dispensary option the phone rings for a long time when they eventually answer you are put on hold for dispensary. not helpful either.

Jo
Review №20

On Tuesday 19th June, I was very pleased with the kind and patient way Vivian Mateyise helped to solve an authorisation problem with my medical aid. She also very kindly helped me with my daughters prescription.

Lu
Review №21

Vety long wait, average wait is 45 mins . But

Ow
Review №22

Staff always willing to help.

Si
Review №23

Worst service...ever...

K
Review №24

Friendly service and ideally situated.

Ia
Review №25

I just left the place , there was only two male cashiers and they were screaming making a female customer uncomfortable with their silly comments , please train your stuff .

Le
Review №26

Great people great service

Ri
Review №27

Service at Clicks suck. We stood in the row at the self=medicine department for ten minutes an nobody helped us. Saturday morning. So we walked out without buying anything.

Te
Review №28

Perfect for own medical choices

CJ
Review №29

Excellent service

Ga
Review №30

Waiting over half an hour for a refund. Disgusting service. Not a manager in sight. Would someone please contact me

Ch
Review №31

Good service

Ma
Review №32

Pretty average

Information
16 Photos
32 Comments
2.4 Rating
  • Address:Shop 4, Carnival Mall C/O Airport Road and, Heidelberg Rd, Dalpark, Brakpan, 1541, South Africa
  • Site:https://clicks.co.za/store/Carnival-Mall/198
  • Phone:+27 11 915 5913
Categories
  • Health and beauty shop
  • Pharmacy
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:8AM–6PM
  • Thursday:9AM–4PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cash only:Yes
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