Toys R Us at the East Point Shopping Center, East Rand Mall will make you feel like a child again. Great selection on toys, from collectibles to die cast Matchbox toy cars, you will find everything you are looking for here, and more. Visit Toys R Us and awaken your inner child. Not just for the kids, but something for the adults too. Will be back to get my wife the Special Edition 75 Year Barbie.
Assistant was extremely helpful and offered sound advise. Also helped carry goods bought
Good Morningmy wife and i went in a panic yesterday to go buy a new car seat as we were not happy with the one we bought online.we were then met by the most amazing person Mama Margaret she helped us so so much showing us how to correctly install the car seat as the mounting system has changed since my 8yo son was born coming out to my car and explaining why the seat needs to be mounted the way it is and even suggesting seat protectors to protect my new car something i never would have thought of or ever known that such a product existedShe is the most loving and honest person i have met in a very very long time saving us from spending unnecessary money by being honest and suggesting better alternatives not once did i feel like she was trying to up sell because she backed up her opinion with factsPlease look after her the world needs more people like her
The best toy shop in town.Good prices, friendly staff and a variety of toys.
Wide variety of baby accessories for all ages. Cant go wrong for kids toys
If you want best quality toys and accessories for age groups including new born. This is the place to be.
Finally found ps4 spider man Miles Morales, made my boy so happy. Thanks Toys R Us
Got all the toys for my granddaughter, that I was looking for. So impressed with the shop. Will definitely recommend and shop there again.
I will never buy anything from them again. My son learnt a good lesson some times you have to cut your losses and move on.
Lovely layout, wonderful helpful staff... lots of variety. Nice and easy access.
Great store, always great deals.
Our kids cant get enough, still able to find whatever today Im searching for till today
Great selection of toys - toy paradise that dents my account each time I visit. Wish there was some order to toy display. Can wander around for ages (to the delight of the grand child)!
The best experience EVER! On Black Friday. Phoned to find out if they have the items in stock. They got it ready for me and 20 minutes later I arrived at the store. My items were ready, I paid and left the store within a few minutes. I am 7 months pregnant and it was such a relief to not stand in the que and to receive such wonderful service! Thank you so much.
My favorite baby and toys shop
Good quality toys.
Very nice clean shop, shelves are neatly packed. Prices are reasonable.
Everything any child would love.
Wonderful selection of toys staff very helpful good chance you will find what you are looking for even now so close to Christmas 🙂
Very good and massive variety. However should it be very busy you might wait a while. Limited tills
Very dissapointing! I tried to exchange a toy today, and there was only 1 teller that could assist. Only to dicover that the manager needs to check the goods before allowing an exchange. His opinion and decision to allow exhanges is not professional and claims he is just following procedure. Definitly not protecting the consumer but more than a bush tribunal. I will escalate to the consumer protection board. Thinking of it if the initial service on purchase of the product was better this exchange could have been avoided but due to the lack of service an incorrect purchase wad made. Note that while I was waiting there was a long que behind me with toys to be exchanged. Bet there is many unhappy customers getting handled not able to exchange gifts.
Awesome shop with everything for babies, toddlers and even older kids. Friendly, helpful staff too !
Amazing staff and very helpful
Always a bargain somewhere at T.R.U. could you pls just sort out the parking ticket machine, it seems to always have problems
All the toys in the shop are covered in dust, its unbelievable really. One of their employees even offered wet wipes for us to wipe the dirt off our hands.They are your one stop shop for toys though. I just cant get over how dusty the shop is.
Great variety but not customer friendly store. When phoning about stock no one knows what is going on in the store. When exchanging a gift bought, in the toys r us bag, I was turned away as I did not have a slip.
Very helpful staff person Margaret helped us in our panic buying for the new baby 6 weeks prem. She was very calm & patient with us...
Please edit your opening time. I got here just after 8:30 on Sunday as per the Google operating times. And I see on your door it only opens at 9. Unfortunately I dont have your door with me at home so please make sure Google knows what time you open.
The staff is always huddling together and chatting and dont always look happy to assist. The tellers dont greet you when back when at the counter paying for your goods and would even talk about you as if youre not around. Im never happy with the service because of how customers are treated.
Great prices but dont have much paw patrol toys. Pick and Pay got more
Was very pleased with my visit today (17 July 2020), we were greeted upon entering with a smile by the lady who sanitised our hands, and we found what we were looking for.
Big variety of baby goods and toys for kids. Reasonable price and choice of different toys.
Wide variety and reasonably priced
They dont have demo toys... You just have to trust that you are buying something that you want.
I hardly ever find what I want in this store. And I hate how untidy and just all over the place everything is. The isles dont have markings. The only thing that you can see is the barbie and Lego section 😒. I recently went to look for a Ludo game and it wasnt there. I just wish they could at least mark their isles so one doesnt have to wander around the store its very time consuming when you want something specific.
Very friendly staff to help you find what you need.Will shop again at your shop.Thanks
Friendly staff and good prices..
Excellent service from one of the staff members Zama
Love going there great service, and a wide range of toys
Not what it once was but still a good toy store with a fair range
Great shopping and the shop assistants really helpfull
Wide variety of toys - and the staff was friendly and helpful.
Good range
Awesome shop. They dont have big trolleys but staff were so helpful that they fetched a trolly for me in the mall! Will def go back!
Great options for kids toys
Great shop for all your babies needs!
Awesome shop to go Without kids.... 😁
Great selection of toys...Dads were having more fun trying out latest selection of toys on offer. Reasonably priced.
Its a place were you can find all you need
Great toy store. The staff is very friendly and very helpful. Will always be back to treat our little one!
Wide variety of baby stuff. Everything you need.
Margaret from Babies R Us knows her section really well and helped me find exactly what I wanted even though she had to go to the stores to find it for me.
Love this plays got alot of toys
Place us nolonger great like before
Its great that these people are keeping Tous R Us open despite the franchise going under. Good selection for any budget.
Great toys selection. Nice and friendly staff. Accessibility from within the mall and parking.
Nice Toy Shop! Bought toys for grandchildren in December. One toy was broken so we went to change it. They were most helpful about it and gave us a brand new one. Only pity is that they force you to use their batteries in the toys. But all in all they have a great selection of toys and for all ages.
Kids heaven. Always exceed my budget as I buy more toys. Good toy shop
Great selection. Friendly staff
Very Friendly Staff. We Were Helped Quickly. We Bought A Gift For A New Born Baby. Will Go There Again.
Although the shop was crazy busy, checking out ran smoothly with extremely helpful and friendly staff
Well stocked store with a great selection of goodies for the kids.. staff are friendly and helpful.
To Mrs Margret NyembeHer experience in the products is huge. Her sales temperament is excellent. She knows how to sell her products. She made a bad buy good. She needs to do training to others and keep up the good work. She is an excellent ambassador to Toys R us!! we went to a few other toys r us stores but there Is no comparison. we spend triple the amount but correctly. Such sales pitch and toleration you seldom get. Just the knowledge of the car seats, strollers, prams camp cots was most appreciated.
I like the specials they have on certain toys
I like it my first time to go there
Great service. Find what I was looking for without a problem great quality at reasonable prices.
Great Black Friday Deals.
The friendly service at the store love it this store and plus Im gonna hv a bby soon ...
Typical toys R us store. Reasonable product range. some of the staff were reasonably good. Others were less interested.
Best experience given to me and my boyfriend by MaMargaret. Shes got knowledge on almost all the products in the store and has made our first time pregnancy shopping a breeze ❤️
Nice place full of any toy kids might want
Great service
Unpleasant and unhelpfull
No wrapping of gifts. Staff not very helpful
Staff werent very friendly or helpful over festive season
Margret in the baby department is super friendly and helpful.
When visiting the store the other day, i was standing in line literally listening to the cashier / lady at till, bad mouthing the customers. This is not a place i will support if this is the kind of staff that help us.
Always a nice place to visit
Incompetent staff. Will rather stand and chat than to help customers. No PI labels on shelves and the shelves that has PI labels has the wrong labels. Then management just say they have a barcode policy. Will never buy here again.
Received the best service.
Great location, accessible
The service was awesome. Especially the old lady ln the shop shes very helpful
Great place to purchase kids stuff
Its a great toy store but doesnt always have what youre looking for.
Bought my pram here nice pkace and friendly staff
Lovely staff. Kept me updated on something I needed urgently and was out of stock
They were very helpful and friendly. Also gave good advice.
I want to say paradise for kids. Actually paradise for me too.
Excellent service
Mar 3, 13:59Went to Boksburg branch, with my wife ,daughter (4 years old) and son (7 months old) and a fight started between two customers. So bad that one of the two kicked a lady who is far along pregnant, he kicked her in her stumac so hard that she went to the ground. The worst of all your security guys did not a dam thing to stop anything. The first and last time Ill support toys r us. Its clearly not safe for me or my family.
All the toys you need for the little one at affordable prices 😎
Wonderful shopping experience..got all the things i wanted
Very good service good prices
Great store and the best service from Margaret
All you need for kids and babies. Best quality stuff
Crazy expensive,and toy spectrum much smaller that Toyzone