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Robo Door - Head Office
87 Nederveen Highway, R103, Mapleton AH, Boksburg, 1475, South Africa
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Be
Review №1

We needed to secure our Lapa and to protect the Lapa furniture from stray/feral cats.Colin Mines suggested Robodoor Deluxe with monkey poles.Justin and Paul came to install it within 2 weeks. They were very professional, friendly and did an awesome job. To close the Lapa totally we needed fixed structures that needed to be customized, this was no problem to the Robo Door team and Colin and Dylan installed the fixtures, they were as professional and friendly as the first team.We also needed stainless steel balustrades for the swimming pool. Robo Door assisted us with this, and Tyron and his team did the installation of the balustrades.I will recommend Robo Door for your safety problems; their workmanship is excellent and from outstanding quality

Lo
Review №2

Thank you very professional and friendly staff...Jaco a great guy. As promised within 7 days my patio security gate was installed.. have recommended a friend will do so in the future. Thanks robo doors

Ev
Review №3

Great product for my parents new place. Most competitive quote and turnaround time by far. Excellent service from Matthew who was prompt, helpful and very willing to go the extra mile. Thank you so much!

Ch
Review №4

Robodoor is a professional and efficient company to work with. They made the process so simple and easy and we had our gates installed super quick. I recommend them if you need anything security door related.

Ja
Review №5

Just want to say thanks to the gents at Robo. Held my price for over a month while i was waiting for some cash to pay them. Once order was placed it said 5 to 7 working days. Was done within 3. Awesome thanks guys

Tr
Review №6

Very prompt to online leads. The installation and value for price is exceptional. The workmanship is excellent. The installation team is very professional and friendly, the only thing i would suggest improving on is the response from the sales agent, i did have to follow up on the installation date about 3 times. Other than that it was a great experience and it was a trustworthy one. The pet gate for my cats was excellently done and i want to take an inside pet gate from them just based on the solution they provided to me. They really find a way to make it happen

en
Review №7

Happy with the burglar i put in, quoting was vwry quick and even though it takes a few days after deposit to install, the installation process for all 8 windows waa very quick. The staff is very helpful and friendly, definitely worth recommending to other people

Li
Review №8

Thank you Jan for providing me great & efficient pre & after sales service. Much appreciated

ac
Review №9

The guys were very professional and friendly, I would definitely recommend you going forward! Thank you for a wonderful job.

Ge
Review №10

I contacted Matthew whos number I got from a friend. Matthew answered his phone promptly, we confirmed on a date and time. Matthew pitched on time, we had a short discussion and he took measurements.A few days later the installers pitched up and installed the gate. No issues, no complaints everything just worked. Thank you Robo Door for a great service. I will recommend your service and product to anyone.

Ro
Review №11

My communication with Mathew was professional and exceptional from the beginning. This is what sold me the service. The work done by Mathew and the onsite team was professionally done with care, quality and respect. I highly recommend this company and their product to all.

Ro
Review №12

Thanks for the great service at Robodoor Jaco.

DC
Review №13

Robo Door, Hats out to Matthew and his team... Professional, Quality and most of all friendly and very helpful. Highly recommended !!See you guys soon !

Ja
Review №14

Good service from Jan, our salesperson and also the rest of the team when some hiccups occured

Ka
Review №15

From online response to my request to final installation this company is an all round professional service provider who I would have no problem recommending. I was constantly communicated with on the quotation as well as the installation process from the team directly.Thank you for providing an exceptional and smooth experience.

Al
Review №16

Matthew and his team provided an excellent service.

Lu
Review №17

I received excellent service from Matthew! He is responsive and takes care in ensuring that his customers are satisfied with installations. Robodoor provided me with high quality gates . Thank you Matthew for all your advise and for ensuring that all ran smoothly

Nt
Review №18

I am very happy with Robodoor. Everyone was great, from Bradley who helped with the measurements and quotation to the installation guys. They did an excellent job, it was extremely neatly done, no paint damage or tiles. Absolutely perfect 👌🏽

kg
Review №19

I like the work the guys did. clean work, i was so amazed because i thought i will have to clean up after that. very professional individuals. i can really sleep feeling safer now. Thanks Mathews and your team for the great job.

An
Review №20

I cannot say enough good things about this company - had a state of the art security gate installed . Very professional service, robust construction and a very happy client 👌🏻

Ri
Review №21

I am very happy with the service I got from this company. I will refer them to everyone who wants to do new installations

Mo
Review №22

What a lovely experience I had with Matthew .Spot on and professional. I am so happy .The two gentlemen who came today for installing the burglar came 2hours earlier and patiently waited for 15 minutes .Please let them know that I am humbled .Thank you

ra
Review №23

Very professional in approach. Installation is absolutely done perfectly. I would definitely recommend robo-door.

Ri
Review №24

Young guys doing the job professionally. Thank you.

Ni
Review №25

Excellent and efficient service accompanied by good quality security gates. I couldnt ask for more. Thank you Robodoor.

Ch
Review №26

What a good experience. Brad followed up ony query almost immediately!He then came the next day to measure, and the installers fitted it today! It looks great! I feel that it is good value for money and good quality!Thank you Robodoor!

Ca
Review №27

Thanks brad and the installation team efficient and cost effective

Ri
Review №28

Professional Customer Service - from quoting phase to the installation phase. Neat Work and quick!Thanks Matt & Alex, definitely sleeping better tonight.

Ba
Review №29

Excellent service which I have received from Brad and the installation team.

Ca
Review №30

This company has the worst customer care I have ever experienced! As soon as the deposit was paid they could not care less. I have now been waiting for a gate to be installed for almost a month! There is no communication at all. I will not recommend them to any one! Poor service.

Jo
Review №31

Great value for my money. Got my sliding doors secured with their robodoor security gates at very reasonable price. They are very strong and the service was excellent. Will definitely contact them when Im ready to put burglar bars in my windows.

Xi
Review №32

Robo Door has helped me with unbeatable prices during this pandemic. The quality, professionalism and efficiency is outstanding. I highly recommend.

Lo
Review №33

I found the Robo Door team to be very helpful and on time with the installation at our property in Randburg. The sales guy was very humble and helpful and promises were kept. I would recommend them. 👍😁

Na
Review №34

Service and quality of work is outstanding! Thank you Matthew and Team

Ya
Review №35

Thank you to Brad and the installers for a professional job . Quick and efficient . Good value for money . Yaeesh Yasseen

Ki
Review №36

Excellent customer service From Matthew and Henry ,👌 workmanship is outstanding 👌ROBO DOOR is the security we need in South Africa, keep up the outstanding service ROBO DOOR 😊 Thank you ..KIM 🤗😊

Di
Review №37

Speedy response, very professional.

Ca
Review №38

Robo Door have provided us with exceptionally good service. The quality of workmanship is outstanding, as is the quality of the security barriers. The whole process - from ordering the security barriers through to installation was faultless and extremely efficient. Got our house secured in just one week. We are very satisfied with our new security gates and were so impressed with Robo Door’s work ethic that weve already decided to have new house installed by them, safe in the knowledge that they will be perfect. Definitely recommend!

Ma
Review №39

I approached several service providers about my home security needs, particularly the installation of security doors. Many responded and made appointments, but amongst those that actually kept the appointment was a gentleman by the name of Marno from Robodoor.He showed up on time as agreed, patiently took me through the available options while being transparent on costs and quality. He sent the completed quotes as agreed, followed up to check that everything was received and clear.After making the decision to go with his company on this project, everything that followed went exactly according to how he had outlined. His colleagues followed up and arranged the installation which went like a well oiled machine. Top quality, neat work which I am thoroughly satisfied with.Thank you to this Team of professionals and particularly Marno for the manner in which you engage people; my family is much more secure and will sleep a bit easier going forward.Top Team....

Ge
Review №40

What a pleasure! Everything happening exactly as and when promised. Will most definately tell anyone to buy from you. Thanx all, especially Dylan and the factory/workshop.

Di
Review №41

Great service from Dylan Hayes and the team. Highly recommended.

Hi
Review №42

Honest, Efficient and Value !!

An
Review №43

One of the most reliable companies I’ve dealt with. No BS! Spot on around my requirements and great communication throughout! Thanks again guys!

Al
Review №44

Robodoor provided us exceptionally good service. The quality of the manpower is outstanding, as it is the quality of the security gates and roller shutter doors, the products that we have ordered. The whole process - from first ordering the doors through to installation was faultless and extremely efficient. We are over the moon with our new security gates and roller shutter doors. We were particularly impressed with the quality of the materials used and the attention to details. If anyone reading this is currently considering whether to have their doors or gates replaced, they should, without question, contact Robodoor.Awesome service, we highly recommend this company!

An
Review №45

Hmm, I smell more than slightly skewed reviews here... Please avoid this group of individuals. We had a sliding driveway gate fabricated and installed. The quality of the fabrication was perfectly average until the installation team practically destroyed it. Corners cut throughout, incredibly shoddy installation even after their utterly incompetent team had to return to repair their non-functioning installation three times. We ultimately were forced to withhold payment due to their inability to perform any sort of lasting or functional service and repair property damage caused by them. Not two months later, the newly fabricated gate is literally falling apart and the brand new Centurion motor has irreparably failed requiring replacement. We are now left with a bent gate, skew and unstable pillars, peeling paint, welding holes burnt through all over the new fabrication, damaged paving, cracking and crumbling concrete, unstable and lifting track and a destroyed motor. Abysmal service, even worse quality of work and lack of communication throughout by Jaco. Did I mention the screaming of threats to my lady partner by Moira Hayes when they were asked to please correct the issues? Please save yourself the headache, frustration and wasted money by looking elsewhere.Seeing as a response to the nonsense spouted by Robodoor is not possible, hopefully this will suffice. Moira, this is hardly the time to try save face... Funny how I have not received a single phonecall or email since this review however you prefer to harass my partner telephonically. You are rather lucky we decided not to take legal action against you lot. Your gall is now humorous. To anyone who would like pics and video of the laughable trash these people call their legacy and samples of the communication trail, please feel free to contact me directly. As for not taking your calls, please do everyone reading this the service of being truthful in your response. Your calls were not answered due to your disgusting verbal abuse of my partner hence the resultant need to have all communication on email for legal purposes. YOU in actual fact are YET to respond to OUR emails requesting the hopeful repair of the work performed by your unqualified toss pots. This is the reason we will not pay pay you. So, I reiterate, to anyone who needs, I have all evidence on hand should you need the truth. To Moira, stop with the lying. If need be, pay us a visit so we can chat face to face.

Ro
Review №46

Excellent quality and the staff showed high level of professionalism. We are very pleased with our Robo doors and we highly recommend it to everyone! 5️⃣⭐️👍🏻

We
Review №47

Professional service & team ! Weve got our office secured in Cape Town, in 6 days from order. Reliable and high security systems. Highly recommend robo door.

Ma
Review №48

Friendly and fast service from Ronnie at Robo Laser

Fr
Review №49

First my garden gate came with scratches and the wrong way around. Then, when the new gate arrived it doesnt look at all like the gate on the website (which I said I wanted).Logged complaint and the only reply was that it is noted. Not happy at all with this poor service.

Kw
Review №50

Best security gates prices. They have done a great job securing my home.

El
Review №51

Jan baie dankie vir al jou hulp met ons bestelling. Die diens wat jy en jou span vir ons gelewer het is tops. Sal Jan enige dag aanbeveel vir mense

Vi
Review №52

Excellent product. Jan on the sales side went out of his way to make arrangements for the installation as well. The team of installers was very professional and the installation was completed early in the afternoon.

Fr
Review №53

I am very satisfied with the service, it was fast and professional. The product works well and the installation was well done. I can happily recommend them.

El
Review №54

So happy with my new Robo Door! Dylan was amazing! Home visit and quote done in one day. Highly recommended

Information
100 Photos
54 Comments
4.7 Rating
  • Address:87 Nederveen Highway, R103, Mapleton AH, Boksburg, 1475, South Africa
  • Site:https://www.robodoor.co.za/
  • Phone:+27 82 888 1919
Categories
  • Window supplier
  • Door manufacturer
  • Steel fabricator
  • Security service
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:Closed
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