Had great shopping and dinning experience in East Rand Mall. A must visit for visitors to Johannesburg. Everything you need is a walking distance away.
The lady taking the orders at the drive thru speaks too quickly and unclear. She then got irritated because i couldnt understand what she was saying (im not familiar with the mds menu). Get home and there is no toy in the happy meal. Coke if flat. Half way through my burger I started to question if it was off. Definitely wont be back.
This place does not even deserve a star. They got our order so incredibly wrong. The cold drinks were flat and we waited in the drive through for quite a while. If this branch can not work under pressure, then they shouldnt work at all
Only had one experience going inside to order which was pleasant. Overall the drive thru process is smooth and effortless. Definitely recommend
Very sufficient.. Has to grab a few things at the drive through and it was a very pleasant experience.. No Unnecessary long queuing..
Have been waiting in the drive trhu for more than 20 min. And food quality poor
Does it still qualify as a drive-through if it takes 22 minutes from joining the queue to collecting the meal?Would have been excusable, had I not been met by the most sour-faced, disinterested attendant at the pay point, only to get home and realise that I received the wrong order!Absolutely horrid establishment, wouldve given zero stars had it been an option.
Food orders here are consistently underfilled. Order a mc flurry get half a portion size. Get large chips and recieve a small chips in a large container. Be warned, they dont care.
Service was fine, however they got our order completely wron,it didnt even remotely relate to what we ordered. Drive through was also very slow.
Had a really pleasant experience. Very busy but staff is very friendly and efficient.
Having to experience waiting 25 minutes for a coffee at 7:30am is not what is expected from a fast food takeout that prides itself on the aspect of fast service.
Ordered ice cream, when I was suppose to get it, they asked for 10 mins, waited after 10 minutes I was told to wait another 10 mins, which meant I will be late for my meeting. We go to a drive thru for a reason
Useless mcdonalds never gets my order rightAlways short deliver or deliver late.I will never support this branch again
Not too bad. Could be a whole lot better though. Food was amazing
Disgusting food. No provision for eating a breakfast meal other than a plastic fork. Breakfast described as a South African Breakfast. It is an embarrassment to this country. Not even butter for the dry stale buns. Also no provision for power failures so milkshakes machine not operating but ice cream machine works. Service sucks as well
Food nice. Service excellent. Best place to buy food fast and easy.
The hospitality of the staff was wonderful and I love the fries 🍟🍔
This place has got poor customer service. My order was delayed with an hour and have been trying to call them no one was picking my phone. Something should be done about this. The employees are very lazy. McDonalds do something
The food was OK, dont like the speaker in the drive-thru, cant hear, there was no ice cream the machine was out of order
I liked their service was so fast and the floor staff they are well recognized and friendly
Food is good. Never oily or dry
Still love the chilly infused cheese chips
Hreat little store. Neat, clean and has a vast range of products.
This far into curfews maybe edit your times ro reflect actually only open at 07.00AM ?
Store is very conveniently located at The Palms centre in North Rand Road, Boksburg. Inside is neat, clean with a fresh new look. Food was served timeously to the table. Food was fresh and the Veggie burger was very tasty. Coffee was served piping hot which was great! Service was friendly and efficient. Definitely one of the better McD experiences.
The service is quick plus they follow covid 19 protocol .
Just stopped at K90 McDonalds and got a nice cup of hot choclate filled with ants!!! Disgusting!!! Shows how clean your restaurant is. Just got reminded again why I dont like McDonalds!!!
Good service delivery especially the drive through.
Staff is always On Point and Service is good as usual
Customer service is very good and the drive thru is quick and easy
It was great, my wife lost her wallet yesterday inside the store and we were not even sure when she lost it.. thanx to McDonalds team we got it today with all the cards and license thanx to your friendly stuff
They left out one drink on an order they could improve on the staffs seriousness with walk ins Drive bys are Ok
Friendly staff and fresh food overall happy
Their oreo mcflurry with extra chocolate sauce is always a winner! Staff are always friendly and smiling
Great food. Great service. 5 star
Poor service from the staff.Got our order wrong 3 times, as they did not give us the correct food that we ordered we asked 3 times for no garnish and extra mayo and still received it with the garnish and no mayo.We had to go in as they also forgot one of our meals if we did not check it we would have one meal less and had to drive all the way back againTerrible service would not recommend.
You can watch airplanes flying low from the parking.
COVID-19 Lockdown observed here and business is in disarray.
I just had n ice cream there, its okey service is fine
Excellant friendly staff at works place
Good service. Happy staff
Chaos on Fridays - bt still worth it
It was super busy but the food is definitely amazing. We had the potato bites and Cajun chicken meals. It was better than other mcdeez.
Its a mc Donalds if you want true value I prefer this one
Awesome service. Thank you
Very good service. Very convincing location and other services.
Service is ok nothing out of the ordinary self service easy and straight forward
Food was good. Everything is just confusing on what exactly to do or where to go when you order inside. There are no where clear instructions.
After order as eat in was placed, we waited 40 minutes plus and still no food. I had to ask for the store manager to step in as we never got our food. Well long story short, i have asked for a refund and left. My first time and the last time to go there. No matter how huge there apoligy was in all these years i was never treated like this at any other Mc D.
Havent visted this McD for over a year but was disappointed in the general upkeep since my last visit there. The entrance, seating area and bathrooms didnt at all have a clean and upkept feel. The staff werent very helpful or friendly and was more concerned about their personal conversations than the clients orders
Friendly staff and assistance is very good
The service was horrible through drive through an the menu board wasnt assisting as there werent much options on it.
Totally loved the stuff, the space and other customers where fun to be around.
Waited a long time in the drive through just to buy 2 ice creams. Than the ice cream machine wasnt working properly. Service is to slow and unorganized
Was happy to see how clean the restaurant was and my food was done right. Thank you.
Great place to buy a meal while shopping. Service is great
After wasting time trying to pay by card at the ‘electronic order station’, go and stand at cashier counter waiting to be served but no one is there. Eventually someone comes and mumbles about the credit card facility not working on the order stations. After receiving order, all customers sat eating while listening to the staff actually SCREAMING to each other. Not talking just loud, but actually SCREAMING talking to each other. Customers were eventually laughing, it was so ridiculous. Zero staff management at all. Never again
Love the spicy cajun and the mac feast !
What great service from start to finish! Covid protocols were followed, service was excellent and the food was by far the best I have ever had (burger was layered perfectly, milkshake tasted like an actual strawberry milkshake and chips wNo favoritism here #durbanite
Very clean and the stuff is efficient. The whole facility is efficient with world class service.
Once you process an order and immediately see an advert that you can upgrade, the manager says they cant cancel and you cant upgrade. Unfriendly and not helpful manager. Does not care to make the company more money even when order is not processed.
Even though the person taking the orders cant communicate properly and had our order all mixed up it was at least nice.
Break fast was not well servedVery sour people that dont have idea of customer service....I ask for cappuccino.... she game me coffee that makes me sick .... put better people on the drive through..... we are customers not attention sickers .....
Since the renovation and upgrade to self service there has been huge improvements. Happy to go back.
Very friendly staff and adhere to Covid regulations.
People who are working at the back they alwals misplace the order am very disappointment the worker treat the customers
I received good service
It was okay, not the best McDonalds I have had in recent times but not the worst. Extremely busy
There is too many beggars when you are waiting in the drive through queue. Reporting it every time to the cashier when I am there.
Fast service at this McDonald’s, the staff are friendly and ready to speedily assist you
I store service a bit slow and they got my drink wrong. The lady didnt even apologize she just walked away. The manager replaced my drink and apologized.
Cool vibes awesome shopping complex
Quick service, clean and covid-19 sensitive
No to bad on on fast service but staff are terrible
Hygienic, prompt service. Scrumptious meal.
Fairly good service. Clientele service can be improved though. Attendant seemed to be disengaged, wasnt cheerful & took orders incorrectly.
Servi 3 here is always quick and the food is clearly prepared perfectly everytime
Drive through service could be quicker.My meals are always missing something.
Always a long wait, ice cream machine never working
Very well organized McDs
Bad service am really not happy.... my order was incomplete
Not the friendliest staff but fast drive through
Service was excellent unlike 2weeks ago....staff very friendly
Average for md nothing special same old same old
Milkshake machine is temperamental and they tend to run out of chocolate syrup for chocolate milkshakes.
Excellent service
It was a grab a drink and go....
Good and nice.
Took my 2 daughters there. Had a nice time
So nice and the service was also great
Long queues but quick service
Excellent customer service,no delayed time
Open 24hours, which is extremely rare to find even when another places advertise to be open 24hours they are closed... This due to the impact of COVID 19 on the economy! So sad that things are going sideways for long-standing franchise businesses!
Nice and clean service great
Suppose it is average compared to standard of mc d
It was a nice place to be