Great service iv received from Bookings till service, cant wait to bring my car again....Im happy

Bad Service.. Find another kea branch to Service your car... oh this is for black people since they tend to treat white customers better..

Friendly and professional staff helped us to looks at the best possible options available. My sister ended up getting the perfect little car for her.The entire parking lot and showroom was clean and well maintained.I cant speak to the service center, but I found everything else very comfortable.

All The staff theyre so well done

Amazing people working here. Extremely patient and professional.

Very professional in approach. Quick in making business decisions. Friendly and helpful service by Chris Prius.

I was assisted so well and professionally by Leslie, the sales rep. Im so happy with my brand new car, the Kia Street. He gave me such great experiences about the car and adviced me so well, his been such a blessing to me from the day I walked in at the door looking for a car to when he offered me some coffee while browsing for a relevant car to suit me. Great service and hospitality by Leslie. Thank you Kia family and Leslie for such a great experience.

Had the best sales person anyone could ask for when I purchased my car. Dylan thank you so much for not only doing your job to perfection but being a great friend throughout.Please if ever you are visiting this dealership ask for Dylan and you will never be disappointed 😊

Bongani and Llewellyn is definitely an asset to KIA Eastrand. Always excellent service. Keep it up.

Always great service and staff are very professional.

I rate them zero l ordered wrong parts of ma car thy refused to change or refund or even listen to mie or even js to give half of ma money which l spent

Cant say anything about their service or sales personnel. I was there this morning with my wife, looked at the Kia Sorento which I was keen on, opened all the doors, opened the boot, sat in the car, looked in all the doors again, checked the folded down seats at the rear of the car. I then went and looked at the Kia Sportge, opened all the doors to look at the car, admired the car with a bow on it, obviously a surprise for someone...decided Kia East Rand is on par with the rest of the country as far as service goes...moved on...

I had the best buying experience of my life here, Pieter and Zee are wonderful people and I will definitely do business with them in future!

Quick service but staff could be a bit more friendly in the service department reception.

Excellent service received from Raymond Keth and Magda Birch. I highly recommend them.

The best service received each time I service my car, will definitely come for more and recommend to others as well.

Great service Dylan Smit.I would refer anyone to him.

When I got there it was traffic pick time with a lot of taxis and a slow speed point

Great after sales service for my tata bukkie

Arranging a service for your vehicle is very easy. They keep a record of your history with them, which smooths the whole process. I experienced some minor issues where they didnt tighten the oil sump as well as not checking that all the lights were working before collection. Otherwise good service

Went to look at New Kia but no sales person came out to assist

Service was great. Tanya was cool calm and collected. Car was serviced in good time and at a reasonable price.

The parts department never ever return your phone calls. Ill find another dealership to work with

Nice place to shop with a lots of shops

Great service, as usual. Thank you guys.

Enjoyed my test drive🥰😍

Had money stolen from my vehicle while being service the dealership refused to take any responsibilities shocking and unprofessional service from the service advises to the dealer principle

Marketing , very deceiving. T&Cs 😲nooooo

The place is stunning and so the people too, with beautifully furnished waiting room.

Good customer service

Great Customer Care and Friendly staff....See you next Service

Friendly and welcoming staff

The team went to every extent to assist us. Christo was amazing...

Good place to buy a car.

Good customer service

People are friendly willing to help , the place is so clean

Freindly service!!! Thank you Dylan Smit and Rynaard Roos. Enjoying my new baby! Proud to be part of the KIA family.

Great Customer Care, We Took Car In For Service Last Week.

Great spot to buy a new or used car.

Great customer service from Llewellyn!

Very good service. Thank you

Bongani from service department is professional, friendly, and communicate all the time. Fixed all the issues and still did follow ups. Best service advisor !

I would just like to take a moment to thank Magda from Kia Motors Boksburg for her amazing and outstanding service. I purchased a vehicle from Kia Boksburg in January, a Susuki swift for my sons birthday, the service received was fantastic, I bought a extended warranty plan as well as a service and maintenance plan. This morning my son had to take his car for a service to Susuki who could not assist with the service plan and made it clear that without the documents he would have to pay as they never loaded it on the system. I called Kia Boksburg and asked for Magda who took my call before business hours, she immediately forwarded me the documentation, Magda is definitely Customer service orientated and definitely exceeds her customers expectations. Kia Boksburg you are very fortunate to have such a friendly, helpful and dedicated employee in your midst. Thank you Magda, you are a SUPERSTAR and much appreciated.

Excellent service and friendly staff. Our second vehicle we buying here. Good reliable vehicles.

Despite regular assurances, after 2 months since taking delivery of my FORD Ranger 2.2TDCi XLS 4X4 A/T P/U D/C Registration number JP 90 VY GP, I am still not in possession of any Service / Owner’s manual / books?My mood is exacerbated by the fact that vehicle had a slow puncture, which has now been identified in the sidewall and tyre needs to be replaced at a cost of 2.5kThis situation is really unacceptable in terms of obvious disadvantage KIA Boksburg has placed me in and must insist issue is resolved immediately. I am disappointed by response and seemingly unconcerned KIA Boksburg Sales Office in solving problem and immediately delivering required vehicle books?

It was nice they offered a good service

Received service far more than I expected!!

I bought a car December 2019 a beautiful Ford fiesta from sales person rod.. Excellent communication before the purchase was made, just after I thought he did a great job, even today I dont have my spare key and owenership documents.. I am really disappointed

Great service

Nice place to visit

Excellent service and transparent in terms of what they have fixed or replaced. Good service compared to Menyln Pretoria

Good dealership just have some issues regarding my number plates, gift pack and failure to get back to me as a customer

Bought my car here. Took her for her first service and service was excellent ! Got a phone call to tell me I had a chip in the windscreen and suggested to have it seen to . I had also asked them to do the wheel alignment. Got a second call to inform me that my car was ready for collection. Got my car back spotless. Thank you Kia Easy Rand. Till we meet again for second service!

Excellent service and prompt reception

Great service. Good Covid protocols.

Raymond the sales person has Good customers service and very patient.thank u Raymond

Superb.... Mr Robert Mandlazi has the best attitude, professional and passionate with his job.

One of the car dealership in boskbusrg customer service is a priority to them

The utter lack of service from this dealer is pitiful... I bought a used Opel Adam from them with an agreement that they would rectify small paint defects we noticed aswell as the side sills which werent correctly fitted. They made arrangements to get it all sorted from their approved panel beater, at no point did I get any feedback from them while my car was with them and when I collected my car a week later they praised the workmanship... I now have screws thru my side sills and the paint on my car has now cracked where they had fixed the paint defects. Im so upset with their lack of professionalism, service, quality of their so called approved panelbeaters and all round lack of interest in upholding the brand name. I will be taking this further...

Absolutely amazing experience. Anthony was so very helpful and I walked away totally satisfied with the service.

Excellent service. Friendly staff. They have acknowledged us the moment we walked into the Dealership. Impressed!

Service was good

I was at a service center. It seems like those guys are not working. Cause people cars packed there and theres no space.

Awesome Service

Unbelievable service. Better than i had with any other car i have owned. Joey from the sales team went FAR and BEYOND. And no surprise that the service team are equally enthusiastic. Thank you Llewellan and team. Honestly the best tean all round in car dealership. Its worth travelling to get there

Bought my first new vehicle from Joey and was not too happy with their sales service, however I had my 15 000km service done with Llewellyn yesterday and could not have been serviced better. He arranged transport to drop me off at work, kept me in the loop during the day, helped me out when I was unable to fetch my vehicle before 5 and contacted me this morning to follow up. Further I was very impressed with PG glass doing a free inspection during the service to repair windscreen chips. Keep up the good work!

They bend over backwards for you.

Great service. Bongane is for keeps👌

It was my first time using them for my vehicle, but the treatment in the morning was good. We were offered coffee, even with a coffee facility being available for self service. The last star is reserved for them dropping you off, but not able to pick up for vehicle collection

I have to say I have never bought a new car and got this extreme service from anyone at all. Anthony Bothma is one off the best peoples person I have ever met always assisting and walking long extra miles to achieve customer satisfaction. Thank you and your team for always being there and always help and answer questions to give peace of mind.

Did a simple service on my car but the treatment from the staff was amazing. They make sure that youre comfortable and looked after and will regularly call to check if you need anything extra done. Definitely recommend.

Staff friendly and helpful. Premises easy accessible

Nice people great coffee

The absolute best service I have ever receieved. Thank you so much Llewellyn! I 100% can confidently recommend this branch and especially Llewellyns service to ANYONE

Friendly service

Very nice

Great customer service experience. Llewellyn really is a great service advisor and understands what it takes to engage and follow up with his clients. Keep up the good work.

Not very helpful

A multi-franchise always has issues. Parking is the first problem at this business. Then comes availability of parts. Be ready to order today and then collect tomorrow. That is if the printers are working. Though the staff try to assist many parts can not be ordered for cars such as FAW. They still have a long way to go to ensure happy customers.

I had booked my car in for its annual service. IT was a few days before the 16 Dec , the start of the holidays, and the service centre was humming busy.I dropped my car off and got a courtesy drop off to take me home.About 3 hours later got a call from KIA service centre letting me know what they will be doing to the car , standard replacement of wearables , and a couple of other things which arent covered by the service plan. Told me a time when the car will be ready to collect. Went back at the given time , the place was busier , folks having a last minute service before driving away on their holidays. I waited about 20min tmy car was brought out from the service depot and parked , a guy from KIA and myself checked the car , The empty boxes of the parts which had been replaced where in a plastic bag so you can see that new parts for used.That was it . It was hassel free , no issues , got informed what was to be done on the car, told what time it will be completed and ready to collect. Which it was,, didnt have to wait unnecessarily, checked the car , paid and was on my way.

Good service from the team.

Very good service.

Recently bought a secondhand Kia from another dealer. Had to take my car for a service and this was the closest. Was a bit two minded when I read some of these reviews and almost started to regret my decision to get a Kia, however I dealt with Tanya, who was wonderful, she has gone the extra mile and even helped sorted out some issues that was not related to her/them at all. Thanks Tanya, hope Kia realize they got a gem in their service department.

Good service. Love the communication., you dont have to wonder whats happening!

Good clean place to visit

Took my wifes car for service. Quick and friendly service.

I took my car for its service as they said every 20km, Im a woman so i actually listen, this morning i took my car for her 40km service and the guy said NOOOOO every 15, then he looked in my book and the 1st service wasnt even stamped! I am livid as now because of some Kia staff member my warranty might get influenced.

Their shuttle service is very slow. One ends up getting to work late. They dont even communicate with customers so that they can know what to expect or arrange alternative transport

They promised that the 1st service was done. We took the book to be stamped and went to fetched it a few weeks later, it was not stamped!We were told that there is an inv to prove that service was done. Had to ph a second time to request for the inv.

We got amazing service from Ronald! He found and sold us an incredible car, that we are incredibly happy with. If I could rate Ronald alone, he would get 100 stars! Unfortunately Kia Eastrand finance had a mishap with our payment and just over R5000 was taken from our account incorrectly. Its nearly a month later and after endless phone calls, following up and them consistently promising the money would be in our account. Every time we call they say, the payment was made and should reflect within two business days. Its 18 business days later and they still have not refunded our money. Im very disappointed in the service from Kia Eastrand finance dept. They have been very nonchalant in fixing their mistake and getting our money back to us.

Excellent customer service. They make u feel like u are the only customer

The very very worst service ever experience. totally incompetent staff and lack of customer Care. Very rude and lack of experienc at from receiving help desk.Would definitely not recommend you take your vehicle for any type of vehicle repairs or maintenance.

Excellent service as always. Bongani is an outstanding Service Advisor 👍

Great service

I booked my car in for a service at Kia East Rand, I was advised that I will be collected as soon as my vehicle is ready for collection. I was dropped off at Thembisa. Later in the afternoon I received a call from them advising me that my vehicle is ready for collection I can come and collect it, I then asked for their driver to pick me up then I was told that they dont do pick ups. I am sure if I was told that before I would have booked my vehicle closer to my residential address.

Thats where I got my ride best customer service,

Recently serviced my KIA picanto at Kia boksburg. The best service ever from Llewellyn. He was absolutely patient and the most pleasant kia consultant I have dealt with. He kept us updated every step of the way and is extremely efficient. Definitely one of kias best consultants.

Monique is the most amazing sales person. The service she gave me was impeccable . Making the purchase of my new car was made so easy .

We recieved great service here. We are looking for a small car for my son. The sales lady Joey was absolutely amazing showing us features that a previous Kia garage did not. Thank you

Excellent service from Bongani