Dysfunctional system. Since Covid-19, no order with lines and directions. No-one to direct you, and everyone says different things. When you ask a question about where to go, you are asked to follow a very long line. Pharmacy closes before patients leave which defeats purpose of patient care. Irrespective of being short staffed, they lack order and even some, professionalism.

Ive been going to these premises for over a year and never had bad attitudes from the sisters until yesterday, when I arrived at 14h00 and once my card was taken to sit outside, which was understandable with COVID-19, but once I got to see a sister at 14:50, was given 2 months meds, and because they were making arrangements to all leave for the day, (which by the way says clinic is open until 9 on their website) I had to come back in 2 months time to get another lot if medication and I MUST make sure I get there at 07:30, so that she has time to put me back on the MEDICATION DELIVERY system, IS THIS WHAT WE ARE NOW SUBJECTED TO??? THEIR RULES AND THEIR HOURS???

Dysfunctional dysfunctional! One person tells you to go there, u get there they tell u to join there. You join there u get told people in that queue arent going where u going u need to move. You ask staff where u should go they dont know. Admin staff very rude. One lady ignored me whilst i asked so politely which queue i should join with my sick child. Nurses were willing to assist but tjo the admin and support staff at this clinic are rude. So disappointed. Had to go seek medical assistance elsewhere because i was clearly not going to get any here after spending a good 3hours.

Staff was friendly and attentive. Service was quick and thorough. Thank you Bluff clinic staff.

No one knows what is happening or what the can or cant do

Very helpful nurses and staff but the receptionist was very rude.

To the young Gentleman at the reception, and the The Sister that assisted me , at Bluff clinic.words of gratitude is not sufficient enough to express my hearfelt thanks. May you both be blessed abundantly for the awesome care you took of me in my stste of confusion yesterday.words of gratitude is not in t

Always under staffed and make u wait all day, some nurses are very rude

The staff is very good and I like their style

Staff is a disgrace!!

Nice service from the sisters, and the place is very neat and tidy..Its impressive for a public facility

A long wait but well managed

Best healthcare at affordable prices

You get free meds. Complaints not followed up.

The receptionist is very rude been sitting from 1:30 and still haven’t got service

Free clinic