Convenient shopping experience for all your DIY needs. The staff is friendly, helpful and quite knowledgeable making the shopping experience more enjoyable. Competitively priced, but know your prices on items before you purchase. I also tend to fill up with Diesel at this store as fuel is well priced here.
Its a very big store, the staff is very helpful,an excellent service
A nice well stocked one stop shop with friendly staff
Good prices and variety of items on the shelf. Shopping experience could be better if they can ban customers walking in with visible guns and including some of their stuff... Other than that big up to great prices.
Great service and very helpful staff. Well appointed store with excellent selection
Great assistance a lovely lady who assisted me
Enough stock. Helpful people
Great service at the sales-counters. Loading of yard items is very quick.Well oiled machine overall. Best prices.
What a pleasant surprise it was to find a store that rivals those in bigger cities. Found everything I neede for a job far from home. Will definately buy from them again if I ever have some work in this part of the country.
Fantastic range for builders and makers! I gave 4/5 because of the poor queueing system when checking out products before the paypoint.
The only diy shop left with helpful staff good prices and at least they have stock
Awesome everytime I go there, and the service is excellent. Sales people and staff are very helpful and friendly especially James.
Very helpfull. In and out in no time
Staff is always friendly and helpful
DIY superstore is exactly what the name suggests. You can find almost anything you need in the hardware environment. Staff well trained and very friendly. pleasant shopping experience.
Everything you need you will find at this place
Amazing range of products, friendly service!
Cutting and edging at diy for a long time but it was unfortunately the last time the man at cutting and edging is definitely not made for the job boards cut wrong twice waiting for the replacements lost 8 days so far thank you I am done
Good service thank you.
Large comprehensive range qnd good prices.
Great service, good prices!
Prices are going threw the roof. Bet covid wil be blamed
Great experience, very neat store with a huge variety of hardware.
Super service
Good service, store personnel is well trained and courteous, thanks for the good service, and well done
Ive been to the store a couple of times, some of the floor staff were helpful and friendly even though it was basically only two people running around helping everyone, most people behind a counter dont seem too happy to be doing their jobs and dont seem too keen on helping customers they dont know personally and usually dont take much notice of any other customers anyway. The staff behind the quotation counters and tills are just plainly bombastic.You have to go to one counter to pay for one thing and then the other counter to pay for another, it just does not make sense, and its just one sour face to the next.Today I tried calling for a quote, the first guy couldnt hear anything I was saying and the lady was too busy with other quotes to help me.I would rather order my things from a shop out of Johannesburg and wait longer and pay more for the shipping than have to deal with this.
Worse service on the cutting board side! I need one cut on my board that I pay for it, been there 3 times board still not cut, the guy on the cutting board side are just rude, dont ever go there unless you have to.
You get your best hardware staff at affordable prices. Its reliable
Found everything I was looking for, easy Navigation
Cindy,Anneke,Lorrie,Morne,Jason,Martie and Kobus awesome people. The people in the yard so helpful and friendly. Well done people
Very helpful friendly service.
Great setup friendly staff to assist you
Really a one stop shop with extremely good prices!
Bought brick today, surprise surprise. In the middle of the pallet we got half bricks hidden away (covered with full bricks on the side so you cant see it)
Staff very helpful, found everything I needed. I had some pine cut which did take 2 hours, but they were busy so I guess its understandable.
Great hardware Super Store with nice specials. Great staff & service
Just like shopping there
Most friendly staff
Everytime I think about going to DIY I already know it will be a very slow shopping. Friendly reception at door is great. Then stand in queue to get to salesman. Place order. They know their products. Then go and pay. Then give list of items collector, specially the bigger items in back of store or upstairs. Wait and wait and wait. Listen to other waiting customers moan and groan. Eventually phone the number of owner on the board to propose some improvements. No answer. Even went to collect some stock in the yard and coming. Back, still had to wait for a collector of stock inside store. Eventually got it and wrong. Sorry, it is a new man who is still. Learning.Good report is that a big variety of stock is available at reasonable and competitive prices.Another fun experience was when 2 workers loaded my wood in yard they looked at Me when I had to fasten the goods on The truck.First time that happened.Proposal to management. PLEASE IMPROVE YOUR WAITING TIME FOR CUSTOMERS AND TRAIN STAFF BETTER.
The neatest shop in the city with the best and friendliest service one can get. Excellent!!!!!
Well stocked and employees are very friendly.
Safety is ensured. Social distancing followed. Sanitizing and temperature screening. Environment is conducivefor business. Service is quick. Staff members are friendly and helpful.
Customer service depends on who assists you on that day
Absolutely good
Very good
Service is ok, not the best. Products are good
Friendly personal, people who knows their products,
Everything DIY you need at competable prices
Could not find what I was looking for.Wrong items delivered.Credit were processed, took longer than expected and I was charged delivery fee for the wrongly delivered items...
Got what I wanted and at a good price
Good service
Moses Sekhonyane and Sidwell Guduka were amazing... Their service top class
Always surprised by the level of security here, would be more frustrated if I was only buying tap washers
Being a client for the past 12 years, never have I had any problems with your sales representatives and your management team. All of your products are of great quality. Great service, Great team!
Good friendly service at affordable prices. Big variety of products to choose from.
Good service and quality
Supplier of all d.i.y projects
Good prices
Service was great
Lots of stock, I had to ask for silicone nozzle, after I left.
Always a pleasure to go there, no long lines, service is fast, and people are very helpful and I always get what I want there
Fast service and friendly staff. Well done
Good shopping for the project at hand
Big store I have ever seen
You wont DYI at this DIY store
It was a pleasant experience. Everything was there in one building. I would definitely support them in the future. Thanks DIY staff and management.
They did not have what i needed
Wide variety of hardware supplies, cheapest Diesel in Town
I was totally caught off guard by how friendly staff was! I truly wish other places I visit was this helpful and super kind. Service was perfect! Thank you DIY staff, I will continue supporting you guys!
Wonderful super store
Most of hardware found here
Good store with a lot of choices
Worst service Ive ever had.
Great store with everything you need. Very professional service and friendly staff.
Good but where is the pension day bring it in please
Friendly staff and great service. The best Steel , Wood , hardware , paint and building store.
Got all my building material from DIY! This is definitely a one-stop-shop!! Friendly staff and excellent service!!! I would always choose DIY.
Greatest hardware store in town.
Have never walked into a more professional business in my life, whenever i go there, the shelves are packed to the best standard, the staff always greet me at the door and i know I’m getting the best quality...
Has almost everything!!
Great. Thx Alfred
DIY in Bloemfontein is beyond pathetic. The staff ignore the customers and you stand and wait and wait........ I wanted to buy a jute carpet for my patio, and was ignored for 10 minutes. I stood there trying to make eye contact..... To no avail. I decided to call on the gentlemen behind the desk on his Cell phone. He looked very annoyed when he had to lift a few carpets to get hold of the one I wanted.This is not the first time that I went there and had to look for somebody who at least looked up when called. This is really annoying. I dread going to DIY. Not going to support them again. I have had it with this rude attitude.
Great experience, awesome service, everything you need under one roof ‼️‼️
Excellent service! I felt valued, like I was at a smaller community hardware.
Greeting was friendly, clerk was helpfull. But the cashiers are horrible, they must hate thier lives because time after time thier attitudes are disgusting. Want to put a damper on your day? Just smile and say hello to one of these ladies.
Always find what Im looking for.Friendly experience!
One store and you get it all!What an amazing place!! Everything and more on one huge massive premise!
Amazing people, amazing service. Definitely the best in the industry
Beautiful building, friendly staff and top of the line products.
Great store with an excellent Cut & Edge facility.
Service is perfect
Fantastic service and top quality building products at great prices and all so conveniently under one roof
Great service
Excellent friendly staff
Awesome experience, best service, one stop super shopping experience
Awesome service and great prices. Cheapest fuel in Bloemfontein!
Always have stock! Very friendly service from Lorrie (salesman)Collection yard is well sorted out and marked
Sorry i have to rate the service from 5 to 1 back . Jacques ( vis ) was oneoff the best sales persons there (knows his work and products ) I always get a quote back by email .Thanks fore so many years of good servesregards Ockert