On the 7th June 2021 I had a most appalling customer serving from an African Woman by the name of Nobuntu, very rude. On the said day I arrived at Kenako Mall Takkie Town Store at 08:57 to take out my lay-bye, I noted most people are sitting on outside chairs waiting for stores to open I also sat. Most of their stores they visited open @ 09:00 and I continued sitting because Takkie Town Store was open yet, at about 09:07 a delivery guy with document came and knock at Takkie Town Store and I stood up since I did not noticed that there are people inside and it was written at the door that the business hour on Monday is from 09:00.An African female opened for this lad and I also appear and ask if they are open as some stores usually do stock-taking or change of hours. I was astonished by an attitude and response she gave the gusture of her face, her response was “ Yeah! Why? and I told her to move from my way in order to enter, I followed by telling her it is not the way to talk to people now I am continuing to the till and telling her I was not there to beg I am there to buy. She did not have a tag, the reason I know is Nobuntu she used her user name Nobuntu to open cashier machine for the lady that was serving me with my laybye.I was furious with anger wanted “ give it to her” but I controlled myself as I was heading for my online examination at home I did not want anything will take my mind away.I hope my complaint receives positive feedbackMrs Samentha S Giyose