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Granny Mouse Country House
R103 Old Main Road, Balgowan, 3275, South Africa
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St
Review №1

Very friendly staff. Good delicious food. Spacious surroundings with beautiful flowers. Neat and clean rooms. Quiet, peaceful and safe.

Dy
Review №2

This place is amazing, I highly recommend, the food is great. The rooms are perfect, I stayed the the deluxe suite.

Ye
Review №3

Lovely meal at the Bistro, GM. Great burgers, delicious deconstructed carrot cake, which was beautifully presented. Chicken supreme was nothing to rave about. Lovely staff from the security at the entrance to the restaurant staff. Cozy wood fires, beautiful decor creates a warm ambience.

Et
Review №4

We enjoyed a lovely coffee break at the Bistro, the dessert was good and the service was great!

Ju
Review №5

So quaint and beautiful. Loved the warm accommodation and hospitality. We didnt have time for the spa but will definitely return for the full granny mouse experience. Their restaurant serves phenomenal food and they are very child friendly and accomodating.

Ch
Review №6

5 stars all the way! Upmarket yet warm. Friendly family type atmosphere. Love the fireplaces in the rooms. Scrumptious breakfasts and dinners. Highly recommend the wine pairing set menu in the Eaves Restaurant.Relaxed river walk, and beautifully kept gardens and grounds.

Ri
Review №7

The accommodation in Deluxe Rooms was excellent. However, we had the worst dining experience ever. We ordered a starter to share at 5.05pm. It finally arrived at 6.15pm. When I approached the Manager I was told that they were dealing with the wedding party. Mains were really awful. The worst plate of Lamb Chops I have ever been served - on a plate with cold mash potatoes and potatoes chips. Nothing else. The chops were inedible. The lamb curry wasnt any better. The meal cost us R540.00. I have subsequently heard of many similar disappointments. Simply not enough care taken and an insult to guests who are spending an expensive weekend at Granny Mouse. I sincerely hope that something is done about the kitchen ASAP. Small things like this spoil an entire weekend holiday experience.

Sa
Review №8

Friendly staff, excellent food, peace and quiet. Sharp room service and access to the grounds during covid. Fury friends in abundance. The Spa was a blissful experience and wine paring was out of this world. Best price for a holiday. Cant wait to go back.

Am
Review №9

A mid week break with my husband.It was cold upon arrival and we were greeted with a smile and warm fire place.Our chalet we stayed in had a fire place yet they supplied us with wet wood, no charcoal or fire lighters. How does one make a fire? The heater that was in the room, or should I say air con needs a super service as no warm air was blown at all.That wasnt even the worst of it. We booked in the restaurant for dinner. Upon arrival we waited 20 minutes for drinks. We ordered our food as soon as the drinks arrived and then sat ans waited 35 minutes for starters.When starters arrived my meatballs were raw and my husbands fishcakes were as dry as sand. We called the waitress over where we told her the issue she removed the meatballs and then I waited 10 minutes before any food came back to the table.My steak then arrivved for mains which was cooked 80% to the way I asked. Unfortunately the mashed potato that came with it was gluey and dry. Unfortunately our meal was less than satisfactory, over 2.5 hour wait, poor service and a hungry tummy.Breakfast was delicious the following morning however that did not make up for the fact I was cold the whole night, and dinner was less than appetising.Will I be back. Unfortunately not.

Bo
Review №10

I visited the restaurant. The service is on top of the roof. The church is so beautiful. I almost wanted to spend a night. The bar area and pool side caught my sight.

Va
Review №11

Beautiful place tucked away in the Meander. Service was above expectation. One or two hiccups. But the recovery was excellent. Will definitely visit again

Nt
Review №12

If you are looking for time away from the city, a 1 stop place, Granny Mouse is perfect for that. My stay was so amazing, the staff was just so eager to help and very friendly too. Food! I have to emphasize the great quality of the food I had here... They also have wine tasting, food pairings and other treats. I highly recommend and will definitely be going back soon.

Ma
Review №13

Service was great, food was tasty and very reasonable. We have discovered a new wine farm, and the 5 barrels Cab Franc is highly recommended! A great spa treatment. The room was well appointed and comfortable.

Sl
Review №14

Perfect place to be, i will definitely come back. From Manager, Staff their service is excellent. Food, comfortable warm rooms its wow

Ed
Review №15

Wonderful stay. Definitely a recommendation to all. Warm, friendly & helpful stay.

Ma
Review №16

Lovely location. Great place to stay or visit for a leisurely lunch. Beautiful venue for a wedding ...

KE
Review №17

Very pleasant stay. Garden suites very well appointed. Meals are pricey though.

El
Review №18

Best service Ive had in many years. Very friendly and helpful staff. Bistros food is very good. Beautiful setting, very comfortable suites. A lovely experience indeed!

Si
Review №19

Good food and service. Pity it was so smoky inside from the fire. Nonetheless an enjoyable dinner experience. Beautiful setting

Ol
Review №20

The staff are so accommodating, the deluxe suite we are in is lovely with fabulous views

Ad
Review №21

You must make a reservation upfront to avoid disappointment. The Bistro has a small menu but they serve those meals well. The only unexpected thing was that they dont have any pepper sauce or Tabasco, they did however, offer me some chopped chillies to accompany my meal. Their milkshakes are really good.

Th
Review №22

Stunningly cozy place,with views to die for, if youre looking to spice up your relationship, or take out your family this place will definitely the spot to go and they have excellent staff.

An
Review №23

Freedom day- trip to the Mandela capture site and Granny Mouse bistro for lunch. Reception was cold and rude. Waiters were friendly. Food was awful- overcooked sole, dry vegetables. Under-filled pie, onion rings out of a packet, chips great. Heavy brioche with dry slow roasted chicken. Setting was good. The wait between starters and main 1.5hrs. Will never go back. I do not recommend.

Sa
Review №24

We had a wonderful stay and it was more than what we expected. Food was great.Staff very friendly especially during the this time of the lockdown.

Vi
Review №25

Awesome weekend getaway for the romantics at heart! Very peaceful. Special mention goes out to the staff! From reception to restaurant, You Ladies made our stay memorable. Thank You.

Yu
Review №26

Peaceful, and the food is good! The service is a bit slow, particularly during peak season. But worth the wait.

Ni
Review №27

Stunning scenery... beautiful gardens... great food! For an upmarket place like this with visitors from all over.. hotel should provide free wifi as there is no signal at the hotel for visitors. Residents do have access to wifi. Long wait for food (over an hour) but was worth the wait.

Sh
Review №28

My wife and I spent a wonderful anniversary at their really smart and fancy casual restaurant. The food was excellent and good value. They spoilt us with desert on the house and a beautifully written message on the plate.

Sa
Review №29

Oh what a beautiful place, great, warm and caring staff members. More importantly the food is delicious. Thank you guys, keep up the great work

La
Review №30

Most amazing place. So serene and beautiful. We had supper there,food was tops.My husband says thats the best burger he has had by far. 100%meaty and oh so yummy.

El
Review №31

This is the best value for money. What an incredible place to stay when in the Midlands. Ask for Room 36. Breathtaking views 🤩

AS
Review №32

Granny Mouse is an awesome getaway. The staff are friendly and food is great. This is my second stay and would definitely go back

Je
Review №33

Had lunch , poor service, food was average (veg lentil and chickpea ) , carrot cake excellet

Da
Review №34

Its like the weather changes just to suit this place. A very quaint country lodge that packs plenty of luxury and has a wonderful cozy sit-by-the-fireplace vibe. Fantastic staff that are friendly but on point about their work. The prefect place for a business overnight or even a few days of R&R. Make sure to book for their spa or cheese/wine tastings well in advance as these are popular and quickly booked out.

Si
Review №35

Torn beddingRequest was not followed or forfilledFood below average!

Ni
Review №36

Great spot to just relax! The food is awesome and reasonably priced. Chocolate brownies are just incredible!

No
Review №37

Such a beautiful place, peaceful and one gets to relax and be one with nature. The rooms are perfect. Fine dining was an amazing experience. We really enjoyed the Spa treatments. Would definitely be coming back

Na
Review №38

The spa was amazing. The food was great. Always a pleasure going to Granny Mouse.

De
Review №39

Stunning meal, atmosphere, staff and boss! Highly recommended!

Zo
Review №40

Excellent experience. The staff is friendly. I absolutely loved their spa.

co
Review №41

The service we received from Zaa was great. The food was blow average, lacks flavor and I did not received the meal I ordered it was something completely different. I will not be back.

Us
Review №42

We wanted a nice place to have lunch, and Granny Mouse delivered this and more. The lovely weather meant we could sit out on the deck in the fresh country air. The food was very tasty as were the milkshakes. Good service and food, who could ask for more?

Ge
Review №43

Lovely hotel, very friendly staff, rooms are a little dated and small, there was no place to sit and eat our room service, we had to sit on the bed. Extra tables in the room would be great, even if the table was on the balcony as there were 2 chairs outside . The views are amazing and the food is top notch, the chef is brilliant, from breakfast to dinner the food really is good.

Su
Review №44

Staff need to be warmer.... Food was worth the wait. Place needs an uplift

Pe
Review №45

Excellent staff. Absolutely a pleasure to be with them. A well deserved break

WA
Review №46

Excellent setting. Friendly staff. Excellent food

Li
Review №47

Granny Mouse was a major disappointment. We arrived with no reservation for lunch...direct from Durban.We were met with an obnoxious snuff by the front lady...who proceeded to lecture me, a 50 year old man, in undertones about making a booking the next time. We were taken to the bistro which was certainly not buzzing. After a few moments jangling around we were seated in a lovely scenic outdoor table. The starters were ok...run of the mill...despite promising menu descriptions. The mains were overpriced and totally umimpressive. I had a duck and mushroom pie. Pastry was crisp and tasty but it was sparsely filled with dried duck and mushroom. My onion rings were clearly the frozen I&J variety..terrible. Chips were very crisp and enjoyable...honestly a shop bought pie for R25 would have been better. My son couldnt eat the brioche with slow cooked chicken. The brioche was stale and heavy and the chicken was absolutely dry and unseasoned. Again a fancifully described, named and prices dish...but an absolute fail. My wifes sole was overcooked and dry. How do you overcook a sole? The roasted veggies... though tasty, was dry and obviously kept for too long. Oh and please no half respecting bistro would use goldcrest cheap black olives in their restaurant...after all you are in Midlands...local olives abound with full flavour. On top of it all we were made to wait 1 and half hours for our main meal and our drinks were never serviced after the 1st round...even though we were made to wait for so long. I have always wanted to go to Granny Mouse...and i have heard good things before. Sadly this is not the Granny Mouse I had fantasized.

Da
Review №48

If you want to get away from the hustle and bustle of the city, this is the place to go to. The food is absolutely lovely. We ordered the half price burgers and boy was it a meal never to be forgotten. The burgers were the best we have ever eaten and so was the seafood pasta. This is sure to be our favourite place, to escape the city life.

Sh
Review №49

Very disappointed. Never again

Be
Review №50

The best midafternoon tea in the midlands! Beautiful scenery, nature and spectacular views. An English scone, fresh cream and jam with tea was our perfect stop! We missed the clotted cream. (Pushing it for RSA) service is brilliant! Full COVID-19 procedures was followed!

Ma
Review №51

Very disappointed. Smell of sewerage on the patio. Had to move inside. Service not in keeping with the surroundings which were once great

No
Review №52

Fantastic thanks for the best service

Mi
Review №53

Great atmosphere... Excellent and friendly service

De
Review №54

Elegant and stylish. After driving past many times over the years we stopped for lunch. Great experience highly recommend

si
Review №55

Excellent. Highly recommended for a couples weekend away.

An
Review №56

Good food... excellent accommodation... wonderful service 👏

Th
Review №57

We always enjoy our meals here.....

Am
Review №58

Not a great first experience with the staff or the restaurant. People seemed more flustered that wed arrived unexpectedly than pleased to have new customers :(

Ki
Review №59

Amazing Lunch. Great service

Nk
Review №60

I truly enjoyed myself. What a beautiful place to be with family n friends.

No
Review №61

Perfect 👌❤️🥰😍

Ni
Review №62

Beautiful...service, staff and overall accommodation...absolutely stunning...loved it. Thank you Granny Mouse..we will definitely be back

Se
Review №63

My husband and I had our honeymoon at this gorgeous place.We were greeted by Pearl who is absolutely fabulous.What an accommodating and friendly woman who is absolutely on the ball.We cannot fault this place on anything.The lady in housekeeping was out on the first night at 9pm to assist us.We opted for in room service due to covid though all their protocols were perfectly in place.The rooms where clean and well kept.Friendly staff all over.We had a spa treatment which was part of our package and Rita and her team were phenomenal.What an amazing team.They were so accomodating and truly a pleasure to chat with.Granny Mouse is definitely going to see us again😊

Mi
Review №64

Absolutely loved it!! Stunning place 😍

Ko
Review №65

Beautiful place with amazing scenery. Go for the burgers and thank me later.

Jo
Review №66

From the time we stepped through the door Janet & the Granny Mouse Team made us feel at home & everyone could do enough for us and all the other guests. Sanitizing, Social distancing Protocols were practiced religiously! Well Done & Thank You Granny Mouse Household, see you again soon

Ca
Review №67

From the warm and friendly staff, to the full body massages, to the covid protocols, to the food, everything was just pure perfection! Thank you Granny Mouse Team for making our Christmas one to remember!

Ke
Review №68

Accommodation and reception was great, food and service was poor to mediocre, expected far better for the price you pay...very disappointed 😞

Th
Review №69

The serenity and beauty of the place is awesome. Staff well trained with excellent service. Would be nice if there was more diabetic friendly snacks.

Mi
Review №70

Wonderful ambiance & the best cream scones in KZN!. Took our grandson , Joshua Kirsten, there & he couldnt stop smiling!

Je
Review №71

Food was excellent. The rooms are not 5star but cosy. Very peaceful. I would go back

Wa
Review №72

Obsessed with this place. The food, view, vibe - impeccable honestly.

Du
Review №73

Always wanted to pop in to spend a night here. Once lockdown allowed we did... Ended up spending an extra night. Really good service, food, rooms. Loved everything 😊

an
Review №74

Granny Mouse is a place of relaxation tranquility and to spoil you and your loved ones. A family oriented in a classic, exquisite environment.

Ze
Review №75

Modern sterility compared with the quaint memories of yesteryear...

Je
Review №76

Beautiful scenery and stunning decor. Lovely restaurant with delicious foods!

Ha
Review №77

Quaint surroundings in the country side.Poor mobile connection and WiFi makes it a good destination for a “dirty” weekend.

De
Review №78

I was the only diner in the restaurant. While the wait staff served my meal without fault.. the music was too loud, management walked past me twice without acknowledging my presence + no one had any knowledge of the Midlands outside the hotel

Ni
Review №79

Amazing place, will definitely come back!

Ay
Review №80

Hospitality is of class. Their rooms are clean neat and tidy. Linen is snow white. I so wish to see their Chefs, their meals are so tasty and delicious. I will come back rest assured I will 😍 😍 😍 come back.... The staff is so welcoming and forever smiling ☺ out of 10 I give you 10 which 100% hospitality.. 💞 💞

Ir
Review №81

Excellent service, great function venue, very professional. Loved our stay

Sh
Review №82

Very relaxing environment with excellent service from the staff.The food at The Eaves was outstanding.

Sh
Review №83

Perfect holiday destination if you looking to unwind and escape the busy cities. The SPA is a must!

Ga
Review №84

Good service and very nice place to stay

St
Review №85

Loved the food. I was so impressed with the measures taken to prevent Covid spreading i felt safe. We were sanitized and screened at the gate as well at the reception area. And when seated they came to sanitize our tables and placemats. I wasnt impressed with service we received, we waited for someone to come attend to us while they were busy attending to people who came before us.

Ti
Review №86

Super friendly staff and delicious food at the restaurant

Sh
Review №87

Amazing food, amazing sights, beautiful views

Gr
Review №88

The Granny Mouse is a beautiful place on the meander.. Sleeping in and dinning. Open restaurant with open glass to have a great view of nature... Very spacious and lots of car park area. Kid friendly.. Great friendly staff. Great service.

du
Review №89

Service is really good, everyone is super friendly, food is nice, and the rooms are just amazing. Lovely place for a time out to relax in the Midlands

Ta
Review №90

Disappointing burger which was too well done an she bun was stale but the salmon pie was delicious.

Br
Review №91

Lovely setting with a nice river bank walk. Rooms are large with a comfortable bed, private balcony and gorgeous bathroom. The Staff are attentive,helpful and full of joy. The food is the best we have tasted in South Africa . The place feels very secure.Watch out for the thieving Monkeys. A real Gem, will come back.

Ta
Review №92

Excellent hospitality and beautiful scenery!

na
Review №93

Birthday celebrations rolling to month of May

Ne
Review №94

In good state but not sure about their food

br
Review №95

Awsome place

Wa
Review №96

Escape from the hussle and bustle, unwind here, perfect retreat, especially down in the wine cellar

Be
Review №97

The hotel does not deserve its reputation, certainly not on its current form. The rooms are clearly not check for service ability of the amenities. The fine dining experience was anything but, despite the fact that we were the only table (4pax) on the day! Breakfast the next morning was a bit better though nothing to crow about.

co
Review №98

Great staff and so friendly and thanks to the managers for the friendliness and warm welcome, great food ect. Will see you guys soon againColeen DesiderioMarco Desiderio

Mi
Review №99

My husband and I love Granny Mouse. We were there 2 years ago on honeymoon and we just love the rooms , service and scenery. We will definitely make it a regular honeymoon for us. Compliments to the chef. The eggs Benedict. Thank you for everyone.

no
Review №100

Beautiful country destination with spectacular accommodation and scenery. Great service as well

Information
100 Photos
100 Comments
4.3 Rating
  • Address:R103 Old Main Road, Balgowan, 3275, South Africa
  • Site:http://www.grannymouse.co.za/
  • Phone:+27 33 234 4071
Categories
  • Indoor lodging
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