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The Playhouse Alberton
New Market, Unit 1 SS Business Park, 40 Heidelberg Ave, Alberton, 1449, South Africa
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St
Review β„–1

Boy oh Girl do the kids love this place, very clever the way the owners have set up the way you pay, you sign in and every thing you purchase gets charged to you then you pay all at the end when you leave, the food is adequate and tasty, the security of the kids is good. The kids enjoyed the zip line which is for free a run every 2 hours from 11h00. The Train ride the kids loved it and very bright and well painted train. This place is a must to take your kids to for some fun, well worth it.πŸ‘

Sa
Review β„–2

The kids enjoyed every moment of it and hearing the laughing and the excited screams and watching all the kids play was a breathe of fresh air after a busy week at work! Will be back and the staff are friendly and attentive to the kids 😁

Ya
Review β„–3

My son really enjoyed himself. We had a wonderful day playing on the jungle gyms,using the slides and the train ride was a bonus. Great place to spend the day, loads of fun!! They allow parents to accompany their kids and assist them around the play area which is really appreciated.

Le
Review β„–4

It was great! Reminded me of the USA franchise, Chuckee Cheese. However it would be spectacular if they had a restaurant that makes a variety of food like pizzas and , and not Cafe edibles only.With all that said ; it was FUN FUN FUN!

ke
Review β„–5

Took my daughter in her birthday and she loved it. Well kept, friendly staff. Will definitely be going there often

fa
Review β„–6

Amazing place for kids to have a blast while parents get to chill and have a milkshake. Some parents were even working while the kids were playing.

El
Review β„–7

This is such a cool playsite for the little ones.

Mu
Review β„–8

Great place for the little people to have fun with all types of games to play, the boys had fun. Place is well organised and safe for them.

Le
Review β„–9

Great place for kids....toys are safe and soft enough so that if they fall they wont get hurt. Food is terrible and pricey....was given a menu with 70% of the items on the menu not available. Staff slow and Ill equipped....

Ca
Review β„–10

My babygirl loves it there... Thanks guys...

Fa
Review β„–11

I felt that this place is rather small although an advantage is that you can easily keep an eye on your kids. It took about 40 minutes for the waiter to come and take our order. The staff dont help much with the kids. I saw them mostly standing and talking to each other rather than helping the kids. They do state though that its an unsupervised play facility however the website implies that kids are supervised. This place is very pricey. I dont really think that you are getting your moneys worth because Ive been to other play areas which were a lot bigger and the staff were extremely helpful and accommodating. Note that socks needs to be worn at all times, they do sell it incase you dont have any at around R15 a pair. The train and zip line was a nice feature though and they do take care that its safe. The place is quite clean.

No
Review β„–12

Great place be, kids had lots of fun and want to go back.

Ba
Review β„–13

Excellent play area for kids. But the coffee was old roast (did not finish it), the food was below average. Pity as they could do soo much more if they put more effort into their standard of food

Mo
Review β„–14

We hosted my daughters 3rd birthday party there. The kids loved it.The restaurant is very slow though, we waited over an hour for 4 coffees and our food was cold when it eventually arrived, I would suggest if you are ordering from the restaurant that you place your order immediately and then follow up regularly.The play area was sanitised while we were there.We also had an issue with the tables we booked but Andrea resolved it quickly.Overall, its a fun Kiddies play area.

Cr
Review β„–15

Big open spaces. Kids loved it.. Train ride was an big attraction as it is different to have that in a indoor play centre. The 4 tier slide the kids really enjoyed. Plenty to do and lots of fun. Kids want to return. I will go back soonπŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Es
Review β„–16

Childrens paradise. Safe and clean environment for children to play.

Pi
Review β„–17

We had a wonderful time! Such a fun, clean and friendly space! Thank you Playhouse!

Ry
Review β„–18

This place was amazing, went here for my nephews birthday. My kids had an absolute blast, i definitely want to go there again and let the kids play in a safe space. While parents can just relax

Te
Review β„–19

Wish the place was bigger with more fun stuff for the older kids. .. Its heaven for the little ones

Je
Review β„–20

Very affordable, with hours of fun for the little ones and coffee for the moms

Ma
Review β„–21

Beautifully organised Market Day by the most amazing place for such a worthy cause. What a selfless act of kindness. I love when community stands together. You guys are true stars with hearts of GOLD

Ni
Review β„–22

Very over priced and the staff are extremely rude. Nice place to play but not worth your money. You could rather go to A Churrasqueira with a wider variety for children to keep them busy and also a much better menu. When we were unhappy about how we were treated and spoken to management about it they made us out as liars. The staff kept picking up my daughter and touched her in the face (all over her mouth), but we get harassed for taking more then one second to give our hands to be sanitized (ironic how hygiene only works one way). With a newborn and a toddler in our hand we just wanted to put them down and then give our hands but then the staff decided to be extremely rude after not even greeting us. WILL NOT VISIT AGAIN!!!

It
Review β„–23

I never knew this place existed and all I’m going to say is that it’s a must to take kids there. Such good variety of things for kids to do, it reminds me so much of tumble town from the 90s🀣Pricing isn’t bad but after a few hours I think it gets expensive, food is good slight improvement on oil of the chips like drained for longer. But yeah it’s actually really goodCOVID rules also good 😌

no
Review β„–24

Great place to host kids parties.

Ol
Review β„–25

Wonderful play area, clean facilities, my kids had an amazing time. It is such a shame that the owner is such a rude lady. This is no way to treat a client. You should be ashamed of yourself Andrea!

j-
Review β„–26

Great place to let kids play while you sit on the side and have lunch.. Also ideal for birthdays.. But more waiters and waitresses need to be allocated for birthdays

Ol
Review β„–27

Horrible place, staff is rude and way overpriced for absolutely no service. My kids said no daddy we want to leave we are scared of the lady. So traumatized.

Ca
Review β„–28

The place has so much room for growth. The kids love it. The food we ordered wasnt great but I cant speak for the rest of the menu. Good experience overall. Some more entertainment for waiting parents could work

Es
Review β„–29

You say no walk ins allowed but does not answer any calls????? Tried phoning 5 times to book.

GE
Review β„–30

Kids loved it and they were very good with interval sanitizing.

Br
Review β„–31

Great fun for kids, clean venue, good food and friendly service

mu
Review β„–32

Great fun for kids but staff that supposedly have to over see kidsbare rude and abrupt hope management can sort this out

Ja
Review β„–33

Awesome venue for kids to climb, slide and play.

Ka
Review β„–34

It was nice for the children but the space is small considering the number of people they accommodate especially during covid times. And I found the food not nice, edible but really not nice. So when you visit them Id suggest you eat before you arrive

Ti
Review β„–35

Good: Very friendly staff, amazing food, kids had a great time for more than 2 hours.Bad: too many kids in one space, kids queue to close too each other at the Zip line, some parents dont care about parenting their kids.

Ta
Review β„–36

Love this place. Best kids play area

Su
Review β„–37

Kolor Kids visited The Playhouse for a market day, what a wonderful place, well run and warm and friendly staff and management, well done to you all, and thank you for your kindness.

an
Review β„–38

I had an interview with Richard.. Great guy with good personality.. I really enjoyed my experience

Ch
Review β„–39

Fantastic! They prepared and hosted my Daughters First Birthday Party and Im really happy with how well it went! Great attention to detail, and the party goodies were beautiful 😍

Ga
Review β„–40

Really great place to bring your child. Just be wary of there own ability to make use of the facilities and interact with other children. Great place for them to climb and have fun.

Ju
Review β„–41

Stunning venue! Amazing and friendly staff!Clean and great atmosphere!Food was delicious and the cappacino will keep mom and dad going!Cant wait to go again!

Jo
Review β„–42

Awesome venue great place for the kids to run wild and everything is so well layed out and organized

Uz
Review β„–43

Awesome place for the kids. Covid compliant too! Zipline for the kids. Lovely aesthetics and colors. Will definitely make your kids tired enough to sleep afterπŸ˜‰

Al
Review β„–44

Staff making up lies after treating you poorly. Its supposed to be family friendly, not a scathing indictment of how low your standards are for who you employ there

Th
Review β„–45

Dope place for the kids.. The kids love it

Nt
Review β„–46

My daughter enjoyed her 8th birthday, it was beautiful, loved the setup.

Jo
Review β„–47

If you want to visit a colourful warehouse in the dodgey part of town where you will spend a small fortune on your kid(s) getting bored within an hour and getting shouted at super rude staff that shove you and your kid(s) around and shout at you incomprehensibly, then this is the place for you! Their staff touch your kids in the face repeatedly and as if covid wasnt a thing even.Re: we made the grave mistake of taking off our shoes on the wrong side of the tracks, management. We understand and we abide by the rules of any establishment. it was just in the confusion of having 10 kids waiting to cross over into the play area and our own toddler not listening to our instructions to wait. I raised my concerns about what happened and got greeted by snotty remarks from management. Which is why this 1 star exists.Why attempt to frame my family as rule breakers as if we intentionally ignored or disregarded the rules? We made an unintentional mistake and while we were correcting it we were badgered and berated and shoved. How the hell do you justify your stance of try following the rules as if we werent completely correcting them already the moment we realized what we did wrong.Edit 2: having a look through the other reviews Ive noticed a recurring theme: rude staff and management, overpriced everything and getting double billed (at least this didnt happen to me) but I guess thats why you think its okay to talk to people with blatant disrespect.Edit 3: Now listen here, I in my all my years have never come across anyone as deceitful and you, claiming that I said voetsek to ANYONE is a blatant lie, NOR DID I SWEAR AT ANYONE!! So play all the tricks you like Andrea, how can you live with yourself lying and claiming I swore at people.. To act all innocent and try and turn the tables on a well deserved 1 star rating. You better believe I will spread the word of your deception and appalling business practises far and wide so yes, my bandwagon will hear of the abuse we suffered and the slander we had to endure because you attack anyone that rates your bad service and business as such. (Cant imagine if someone actually did do the things you claim I did, would go through this much trouble to warn every and anyone with ears to avoid you. Its not bullying, its standing up to a bully.. YOU are the bully!)Case in point: Go have a look at my other reviews on google in the past, by far and a way the most are positive and shining recommendations, whereas most of your responses to negative comments are either attacks, dismissals or denials. Have you no sense of professionalism, ethical standards or a glimmer of decency?!I hope someone cares enough to read this as far as its gone and realize that the owner of playhouse is not above treating the clients like garbage, falsifying, lying to make themselves look innocent. This whole thing because you chose instead of owning up to your mistakes, to rather slander, lie, attack and sully my name and the dignity of my family.Rather go to A Churrasqueira right across the road. Ill literally pay the first 5 people to read this and take me up on the offer R100 to NOT go to the playhouse. That will save you the pain of dealing with these clowns and put some dosh in a better establishments pocket.

Ir
Review β„–48

Beautiful place well kept always clean staff are amazing .... great fun for kids...well priced

KI
Review β„–49

The children absolutely love it here. Would recommend it to anyone to take the kids for an outing and for the kids to make new friends.

Fa
Review β„–50

So much fun!! Well kept, clean, friendly staff. Loved every moment and played for HOURS!!

Kr
Review β„–51

Thanks to Andrea and team for helping me host a fun filled birthday for my one year old. The Playhouse is a perfect place for kids parties or just an hour stop to keep the kids busy while you grab a bite to eat.

Pi
Review β„–52

Friendly staff. Nice dc

Bi
Review β„–53

Was alright. Nice play area. Food was not great at all. You also stand around at the entrance and wait to be noticed as no one seems available to help you. Again when you leave. Couldve have easily walked away without paying.

Ya
Review β„–54

Took my daughter there for her 2nd birthday. Our kids had a blast, we were met with friendly and approachable staff. The place was clean and up to Covid standards. They also sanitize during play.The food was pretty decent, portions were good for the price. The cooldrink is a bit over priced otherwise we really enjoyed it.The pricing for the kids to play is affordable.My kids had the best time and plays all day. We will definitely be going back this is a hidden gem

De
Review β„–55

Great Venue!!! Great set up and made our daughters birthday special.

Ed
Review β„–56

Lovely place for childrens parties

Tr
Review β„–57

Awesome spot for toddlers and younger kids, weekends are a bit crowded. Staff and management are amazing πŸ‘

Ri
Review β„–58

Awesome place. Great fun for the little ones. Friendly staff.

Te
Review β„–59

Was fun and kids enjoyed it.

Mi
Review β„–60

Safe and clean! Good with Covid regulations w.r.t. sanitising and ventilation for an enclosed place.Wear socks (kids and adults) as you must have socks on to go into the play area. Adults can easily go in to help and to supervise kids. Hours of fun.

Ka
Review β„–61

Kids loved it. I find it a bit expensive.

Mo
Review β„–62

Boys loved it.

Me
Review β„–63

The road to get there is a bit rough but the place itself is great and secure. Fantastic place for toddlers to play safely.

Za
Review β„–64

Great place for the kidsFriendly stuffLooking forward to many more awesome activities they will add...

Na
Review β„–65

Very nice. Although we waited very long for our food and smoothie

We
Review β„–66

Fun play area for kids. Only socks allowed

Sh
Review β„–67

Absolute pleasure to be there! Parents really get to just chill out for a moment. Definitely worth it

Ha
Review β„–68

Very nice but expensive.

Da
Review β„–69

Great place for kids parties.

Ni
Review β„–70

Very nice place

Fr
Review β„–71

Excellent for entertaining kids

Ba
Review β„–72

The kids had a blast playing here and its a clean plus safe environment for them.

mi
Review β„–73

Very nice environment for the kids and parents.Makes adults remember their childhood while looking at the kids play.

bh
Review β„–74

Nice place for kids

Ja
Review β„–75

Awesome,kids can play and have fun.Great place you can order coffee and food.

Da
Review β„–76

Wow wow wow best soft play in Jozi

He
Review β„–77

Took my toddler who is 2. He had an awesome time. Very safe to let him climb all over.

Ma
Review β„–78

So much for the kids to do at this place. It is HUGE!

Pr
Review β„–79

Secure space and parking, a good venue for toddlers. Venue is able to accommodate private functions like birthdays too. Good atmosphere for toddlers. Bring extra pairs of socks since youre not allowed on the play area without them.

sh
Review β„–80

Kids loved it. Clean and neat

Jo
Review β„–81

Service and staff was beyond amazing.

Si
Review β„–82

Fun and safe place for children to enjoy themselves and the food is great too.

Ju
Review β„–83

Lovely play area for kiddies. My daughter loved every second of it. Nice and clean equipment. Will definitely be back to let my daughter play and have fun

Ad
Review β„–84

Excellent play centre for the kids, lots of different activities as well as good security and parking

An
Review β„–85

Very nice, child really enjoyed it

Ru
Review β„–86

My daughter always has the best time here at this fantastic venue! By far the cleanest and best maintained indoor kids play area I have come across! The owners are always happy and welcoming! Just remember to bring socks, no bare feet. Absolutely love The Playhouse!!

Fi
Review β„–87

Amazing indoor setup for kids under 15. I loved that there are child minders around who are SO helpful. Parents can relax and watch from their allocated table where food amd drinks can be enjoyed. A MUST for all parents with little ones

Ha
Review β„–88

Great place, however the food for the price doesn’t match...

Cr
Review β„–89

A hidden Gem...if only they were closer to JHB North!

Al
Review β„–90

A really nice, well maintained, clean, safe and fun place for young kids. Food is really great too. Only downside is that it is a little pricey. With that said, youll struggle to find a better play venue.

Mi
Review β„–91

Perfect place for kids Playdate.

Bh
Review β„–92

Very cool for kids.. Serves its purpose by keeping kids entertained.. The equipment looks of a good quality and ample space for different aged kids.. Perfect for bday parties or even just to spend a hr or 2 for the young ones.. Small coffee shop for hot n cold beverages

Ro
Review β„–93

Interesting place. Equipment is good. Lots of thought put into what will entertain the kids. It seems to be family run though, and the times I have been- there is a focus on their family and you feel like you are intruding. They have family lunches on a Sunday, like you are visiting their house but only allowed to observe. Not professional. If you can deal with that, great slides and a train !

Ir
Review β„–94

Nice place for the kids, looks to be a good party venue for kids as well. Note this is not a halaal venue. It is very important that you take socks with for kids and yourself if you are entering the play area. Otherwise Enjoy!!!

Kh
Review β„–95

Very calm and relaxing environment

Me
Review β„–96

Its an amazing party venue. The kids all loved it. All the adults were very comfortable and relaxed. The food was great and the food catered was suitable for everyone.... amazing venue. All the staff and owners we friendly,helpful and accommodating.

ma
Review β„–97

Very clean, good food. A bit expensive but you get what you pay for.

Ab
Review β„–98

Nice and fun for kids to play and enjoy

Da
Review β„–99

Fun day out for the kids! Awesome jungle gym! And the kids loved the train! Food was good, staff was friendly. Toilets are clean and the large parking lot is secure with an on duty security guard. Only negative was the air con system not being turned on or it was not working! Was a very hot day to day and inside the play factory was like an oven. Kids and adults were full of sweat. Suppose it helps with drink sales.

Mo
Review β„–100

Went with my boys 18 months and 5 years old. They absolutely loved the place. The little one enjoyed the trampoline and the blow up pool filled with the little balls, the older one loved the slides. The train was a big hit with both of them. The minders were on hand and very helpful, appreciated how clean the place is. We stay 50min from the place but its definitely worth the drive, will go back soon.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:New Market, Unit 1 SS Business Park, 40 Heidelberg Ave, Alberton, 1449, South Africa
  • Site:http://www.theplayhouse.co.za/
  • Phone:+27 11 908 0096
Categories
  • Event venue
  • Indoor playground
  • Restaurant
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:Closed
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