Too busy, knowledgeable staff members. Within easy access

Since I took my two decoders there last week Wednesday and they said it’s been escalated even now no feedback or any update. I’m so disappointed cos I dnt know what to do anymore

Never been to here I was passing

Queued for frw minutes but the service was eccellent

Ok

Not correct addrrsd

People was not bad but multi choice /DSTV let me pay a thousand years for insurance on a decoder. When I took my decoder in, first word I hear that the decoder is not active and cant help because its faulty. They can see on my acct which decoders are active. They will say blablabla. You will never win.

Happened to know where it is

Quick nd easy service

There is no DSTV at wonderpark

Was passing

A bit long wait to get serviced. The outcome is not always what is expected. This is a very simple choice offering with little variation. Should move fast but their systems are terribly slow.

Good

All services customer friendly

Very long queue but their services is still good and all their tills are open thats what I like about them.

Service is good but very slow. I think DSTV needs to have a dedicated System administrator on-site rather than having the customer service agents contact head office for assistance.

Place closed no new info this is bad

Quick fixes

Came on a Monday was assisted by Phumzile. She only checked the decoder and not the cable. When I got gome had the same problem had to go back the following day. I waited for a good hour while the guy who was assisting me assisted 2 more customers while I wait. Service is bad Im extremely disappointed

Very helpful. I had to wait 2 hours but the lady stays proffesional and patient

My connectivity outlet

Outstanding service. No waiting in long queues. Personnel very friendly and helpful.

The people were very un helpful.Firstly they just said sorry decoder broken and I see you dont have insurace. Sorry we cant help you.Instead of saying ive seen you have been a loyal customer over 25 years this is the decoders we can sell you for your replacement. No wonder they are bankrupt. Service is crap. I went and bought a brand new explora from satelite junction pta north

Friendly service bit on the slow side but ok

Very very unprofessional and bad when it comes to service.Attitude of the front ladies is baaaad. Dont like Do Not go there unless if u r desperate but make sure you have yo EQ in order otherwise you will regret and spoil yo day. Serious Customer Service needs to be instilled and trained properly by external corporate professionals otherwise that branch is going down

Best quality service nt only on weekends or busy days but during the week as well

Friendly staff . Must be willing to wait to be service . Will highly recommended to go there .

Good helpings teams services and open view to wonderpark mall.

Company has changed to M Projects and moved toAmandasig Shopping Centre 308 Heinrich Avenue Amandasig Karenpark

Decoder work again after reset nothing wrong with antenna at home

Great assistance it worth my drive. Staff is friendly and helpful.

The service was good. But the problem is the decoder that I was doing a change of ownerships on, its still off

Veeeery long queue, very slow, you see personnel chatting among themselves. Only 3tills working. Absolutely ridiculous.

Friendly and no the products. Staff was helpful

Very good service. Knowledgeable staff , will stay coming back.

Consultant at mahube mall activated new decoder in my name instead of moving my parkage to new decorder wch cost me to pay for 2 decoders in my name the lady who helped me at DSTV wonderpark managed to solve problem for me with patience and smile

Very help full. But was not able to assist us and revered us all the way to their shop at Centuriun Mall. We were assisted there whith great sucsess and good advice.

Oh yes! Helped me so well with a smile.

I poppie just want to say that Maryke excellent service. She went out of her way to help us with change of ouwner ship and the lost of smart card Well done Maryke

The service was fast and Erica was friendly while assisting me

The service here is very good

Very friendly staff are very busy. Concentrate on each persons problem and sorts it out properly takes a while but worth every minute you have to spend there.

You wait too long in the que just to pay. This happens all the time. They have one cashier, just one but plenty people working on technical support.

The service was okay except for the manager who was irritated when I was speaking to the teller, probably he we were talking about our own stuff and yet I was enquiring.

Excellent service. Thanks

Drive all the way because on the webb it told us its open when we arived the shop was closed

Extremely slow. Long wating times

Its nice and big, the staff are really helpful. The only downside is the waiting area, there needs to be some sort of signage to direct the queue.

I had a bad experience with DSTV; it was my first subscription and the person who installed it on the 8th December 17, in my place Rosslyn Gardens leave without making sure that it is playing. He told me that it will be okay after 15 minutes. Since I was thinking about other customers that he needed to attend to; so i let him leave trusting him. It did not play for two days after calling the center several times; I didnt win, so In short I took the decoder to Wonderpark Multichoice and the service I got from DJ was superb / fabulous; he turned a bad experience into a joyful one; and i left the store happy. Keep up the good work.

Was there to change my decoder a week ago. I went there again today, still they dont want to help me. How can a stolen telephone line be an excuse with todays technology?

Great experience. Thank you.

Soent 3 hours reloading my extra view..back at home...it was not loaded..

Very very bad service. Queued more than 2hours. Sooo sad especially for the elderly

All the staf was very helpfull and charming. Janet

Very bad service from Arthur the manager. He told me to wait for a week in order to get a replacement power supply for my decoder.

Their service is good and quick.

Thembis service was outstanding. Thank you

Good and effective service.

I was helped very professionally and quick!

Drove all the way to the location,only to find that its been closed.😩 I was so bored

They where very helpfull

Very good and efficient service

People dont know there work.

Never been there at DSTV

I had a good experience there.

Good quick friendly service.

Best place with best service

Service with a smile and accurate advices

Very helpful indeed

POOR SERVICE AT THE SALES RECEPTIONIST DESK.AFRICAN LADY WITH A VERY BAD ATTITUDE AND NO KNOWLEDGE OF DSTV PRODUCTS.16TH JUNE 2018 BETWEEN 10AM AND 11AM

Although the line was long and not enough staff, the lady who assisted me was very friendly..

The service there was horrible🤬🤬😡😡

Friendly staff and comfortable working environment.

Closed on a Sunday!!!!! What absolute joke.

Two days still no help😭

Friendly helpfull.

The service was very very good

Ya nee satellite TV decoders

Ok

Im still struggling to connect.

I thought today was a normal working day but it was closed.

Can the service be any slower!?....

The service was good

Dstv call center is very pathetic, you phone for a debit order query, instead if sorting it out, they cancel the services, very lousy services.

It was very efficiant

No stock and was sent elsewhere to buy. And neither for whatever needed to setup for dual view

Very helpful staff

Great service thanks

Long queue and slow service

Poor customer service .... cancelling .y account with dstv today.... had enough!!

Loud music, slow service, waiting area white, dirty damaged lounge suite, very impractical.

Very good condition

Good service

Well trained staff

Good serveces

Good service

Not very helpful with sorting my problem

Great assistance.

Poor service, no queue management

Very convenient